The document discusses delegation and empowerment. It defines delegation as shifting responsibilities to other team members. Delegation benefits include enhanced employee morale, manager productivity, and organizational success. There are two types: delegation for results and for employee development. Empowerment is enabling workers to set their own goals, make decisions, and solve problems within their scope. Empowerment benefits include increased employee satisfaction, better customer service, employee retention, and profits. Barriers to empowerment include managers not understanding it, failing to set boundaries, and allowing barriers to impede empowered behavior.

1. Delegation & Empowerment
Presented By- Kamal Prasad
PGPM(2011-2013) Unitedworld
School of Business, Gurgaon

2. Delegation
The term delegation
describe the process
used by a manager to
shift some of the
responsibilities for the
task implementation to
another team member.

3. Benefits of delegation
 Enhance employee
morale.
 Enhance manager
productivity.
 Organization success.

4. Two types of delegation
 Delegation for result.
 Delegation for employee development.

5. Steps to make subordinates skillful
 Proper selection and training.
 Delegation must be complete and clearly understood.
 Motivate subordinates.
 Tolerance with subordinate’s mistakes.
 Establish adequate control.

6. Empowerment
 Empowerment is the
process of enabling
workers to set their own
work goals,make decision
,and solve problems
within their sphere of
responsibilities and
authority.

7. Benefits of employee empowerment
 Encourage employee satisfaction.
 Better customers service.
 Employee retention.
 Increase in profit.
 Better motivation.

8. Barriers of empowerment
 Managers do not really understand what employee
empowerment mean
 Managers fail to establish boundaries for employee.
 Allow barriers to impede the ability of staff members to
practice empowered behavior.
 communication