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The art of delegation
Achieving more by doing less
Who am i
Nicolò Pignatelli
Director of Engineering
tw: @nicolopigna
GFG eCommerce Technologies
(the company formerly
known as Rocket Labs).
Yes, we did like Prince
which turned his name into
TAFKAP (the artist
formerly known as Prince).
Get involved!
Feel free to have your say or ask a question anytime
Delegation 101: why we
need to talk about it?
It is essential to
agile
organizations
typical mistakes
and patterns
It is a simple but
complex concept
In a leadership
mindset, it affects
everyone
Delegation and agile
leadership: how are both
related?
People
empowerment and
motivation
Visualize the
complexity
Let your
organization scale
Change. adapt.
Repeat.
Why do we need to
delegate?
We gain
empowerment on
both side
roles as functions
of their delegation
levels
grow people as
leaders, not only
as doers
Delegation means
acknowledgment.
acknowledgment
boosts motivation
Why people don’t
delegate?
Upfront effort
Mistrust
“I can do it
better”
Self-enhancement
bias
Lack of
self-confidence
Career change
after effects
Are you immune?
You may watch for these
warning signs.
● You work long hours
● You feel totally
indispensable
● People are not
energized
● People don’t take
ownership
● You are the only one
that cares
How do we achieve
effective delegation?
Be
S.M.A.R.T.E.R.
Specific. Measurable.
Agreed. Realistic.
Timebound. Ethical.
Recorded.
● Be specific about the
task
● How to know when it’s
done? And if so, was it
done well?
● Be honest about the
feasibility
● Provide a specific time
span
● Unethical? No, just no.
● Write it down. Scripta
manent
Follow delegation
steps
Delegation steps
1. Define the task
Delegation steps
1. Define the task
2. Select the “delegate”
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
6. Consider required resources
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
6. Consider required resources
7. Agree on a deadline
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
6. Consider required resources
7. Agree on a deadline
8. Monitor, support and
communicate
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
6. Consider required resources
7. Agree on a deadline
8. Monitor, support and
communicate
9. Give feedback
Use emotional
contracts
People cannot be held
responsible for something to
which they have not agreed.
Everyone is more committed
to delivering a
responsibility if they
have been through the
process of agreeing to do
it.
Delegation is not
black and white
Define the most appropriate
delegation level for each
task or authority.
Two types of
delegation
Differentiate between tasks
and authority delegation.
Task delegation creates
Doers.
Authority delegation
creates Leaders.
and, as last...
Really let it go®
Thank you.

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The art of delegation