Delegation involves assigning authority and responsibility to subordinates to carry out tasks. It empowers others to make decisions and should follow six steps: clarify goals, decide what can be delegated, select the right person, organize tasks, provide clear instructions and feedback, and set deadlines. Delegation saves time, increases productivity and morale, creates hierarchy, helps development, and maintains efficiency and harmony. Managers play interpersonal, informational, and decisional roles and the management process consists of planning, organizing, leading, and controlling functions.