The document discusses decision making, including definitions, steps in the decision making process, and types of decisions. It defines decision making as the process of choosing between alternatives to achieve goals. The 7 steps in decision making are: identifying problems/opportunities, gathering information, analyzing the situation, developing options, evaluating alternatives, selecting options, and acting on the decision. The main types of decisions discussed are programmed vs non-programmed, routine vs strategic, tactical vs operational, organizational vs personal, and individual vs group decisions.

2. REPORTERS:
AIZA B. EGA JELIE ANN V. DAMASO RICHARD IAN MARK T. NECOSIA

4. WHAT IS DECISION MAKING
• THE PROCESS OF DECIDING ABOUT SOMETHING IMPORTANT, ESPECIALLY IN A GROUP OF PEOPLE OR IN AN
ORGANIZATION. (OXFORD ADVANCED LEARNER’S DICTIONARY)
• A COURSE OF ACTION PURPOSELY CHOSEN FROM A SET OF ALTERNATIVES TO ACHIEVE ORGANIZATIONAL OR
MANAGERIAL OBJECTIVES OR GOALS.
• THE PROCESS OF EXAMINING YOUR POSSIBILITIES, OPTIONS, COMPARING THEM, AND CHOOSING A COURSE OF
ACTION

5. 6 C’S OF DECISION MAKING
•COMPARE
•CONSIDER
•COMMIT
•CONSTRUCT
•COMPILE
•COLLECT

6. 7 STEPS IN DECISION MAKING: FROM
IDENTIFICATION TO IMPLEMENTATION
1. IDENTIFY A PROBLEM OR OPPORTUNITY

7. 2 GATHER INFORMATION
3 ANALYZE THE SITUATION

8. 4 DEVELOP OPTIONS
5 EVALUATE ALTERNATIVES
6 SELECT PREFERRED ALTERNATIVES
7 ACT ON THE DECISION

9. NATURE OF DECISION-MAKING
-RESPONSIBILITIES OF MANAGERS
-POSITIVE AS WELL AS NEGATIVE
-FUTURE COURSE OF ACTION
-GOAL-ORIENTED PROCESS
-SELECTION PROCESS
-CONTINUOUS PROCESS
-ART AS WELL AS SCIENCE

10. MAIN TYPES OF DECISIONS IN EVERY
ORGANIZATION
PROGRAMMED AND NON-PROGRAMMED DECISIONS
-
-Programmed decisions are concerned with the problems of repetitive nature or routine type
matters.
-Non-programmed decisions relate to difficult situations for which there is no easy solution.

11. ROUTINE AND STRATEGIC DECISIONS
-Routine decisions are related to the general functioning of the organization. They do not
require much evaluation and analysis and can be taken quickly.
-Strategic decisions are important which affect objectives, organizational goals and other
important policy matters.

12. TACTICAL (POLICY) AND OPERATIONAL DECISIONS:
-Decisions pertaining to various policy matters of the decisions organization are policy.
-Operating decisions relate to day-to-day functioning or operations of business.

13. ORGANIZATIONAL AND PERSONAL DECISIONS:
-Organizational decision is when an individual takes decision as an executive in the official
capacity
-If decision is taken by the executive in the personal capacity (thereby affecting his personal
life), it is known as personal decision

14. INDIVIDUAL AND GROUP DECISIONS:
-decision is taken by a single individual
-Group decisions are taken by group of individuals constituted in the form of a
standing committee