David Shaffer has over 15 years of experience in sales, account management, and counseling. He has a B.A. in Psychology from Wheaton College and has held various roles procuring and maintaining client accounts, meeting sales goals, and providing counseling services to clients. Currently he works as a career counselor helping employers staff positions and ensuring employee needs are met.

1. David Shaffer Sr. Account Executive

2. EDUCATION B.A. Psychology - Wheaton College, Wheaton IL. Classes included consumer psychology, social psychology, and industrial and organizational psychology.

3. EXPERIENCE September 2007- Present Quality Personnel Service Career Counselor Responsible for procuring and maintaining accounts with employers to staff open positions. Maintain contact with employees to assure job performance, and payroll requirements are met. Responsible for Employee eligibility paperwork, W-4 forms, FICA, unemployment insurance, and time cards. Cold calling to obtain new accounts and applicants for existing accounts. Currently maintain a call rate of approximately 150-175 cold calls daily. I currently have 15 new accounts that were generated by myself. I maintain a roster of over 30 employees on 520 hour rotations.

4. EXPERIENCE August 2005-August 2007 Glazer’s Wholesale Distributor Mustang Wine Sales Representative Responsible for maintaining grocery retail accounts by insuring proper inventory levels are kept, and by using a consultative sales approach. Consistently achieved all sales goals and derivatives. Led team in percent to quota for the first and second quarters of this year January 2005 – August 2005 Verizon Information Services Advertising consultant responsible for assisting small to medium size businesses make key advertising decisions regarding print and on line phone directories.

5. EXPERIENCE August 2004- January 2005 Verizon Conference Connections Account Manager responsible for prospecting and maintaining medium to large business accounts. Other duties included database management, organizing team meetings, and meeting stringent deadlines and sales objectives. April 2003-August 2004 T-Mobile Sales Representative responsible for direct sales in a retail , and business-to-business environment. Responsible for all opening and closing paperwork. In charge of point of purchase marketing. Responsible for generating and maintaining strong customer contacts, through cold calling and lead follow up Responsible for handling escalated customers, and inventory control. In charge of scheduling and maintaining outside sales events, and customer outreach.

6. EXPERIENCE February 2001-March 2003 Providence Service Corporation of Texas Case Manager: responsible for direct client contact. Counseled clients in the areas of anger management, and social skills. Responsible for drug and alcohol counseling. Other duties included community networking for families to secure services and on going needs assessment . Facilitated group counseling sessions. Wrote and implemented individual treatment plans. Worked as a part of a team to coordinate services between court system school and community.

7. EXPERIENCE October 2001- October 2002 Bethesda family Services Foundation Counselor: responsible for designing individual service plans. Provided individual case management services for adolescents in a transitional education setting. Responsible for individual and group counseling sessions. Implemented social services to collaborate with families . Worked closely with probation officers and other counselors to reintegrate youth back into community June 1999-January 2001 Southwestern Bell Wireless Retail Sales Specialist: As a retail sales specialist I started as an outreach retail representative. I maintained and operated a kiosk in selected Wal-Mart locations. I was responsible for scheduling, and other basic managerial duties. In October 1999: promoted to team leader. Responsible for problem solving and training of new employees.

8. SKILLS & STRENGTHS Special Skills and Training 1999 excellence in customer service training (Southwestern Bell Wireless) 2000 Spin selling certified Proficient in using the entire Microsoft office suite Excellent oral and written communication skills

9. References Upon Request