Christina McMillian is a highly motivated business development strategist seeking a position that values creativity, tenacity, and hard work. She has extensive experience in project management, sales, and implementation coordination in both corporate and military environments. Her background makes her well-suited to increase organizational effectiveness and her business contacts would be an asset. She is proficient in various SaaS, CRM, and analytics platforms and tools.

1. Christina McMillian Xtinamcmillian@gmail.com
(816) 738-5605 My LinkedIn Profile
I am a highly-motivated business development strategist with extensive project management, sales, and implementation coordination
background that is looking for an organization that values creativity, tenacity,and hard work. My background in corporate and
military environments makes me well suited for increasing the overall effectiveness of yourorganization. I believe that my portfolio
of business contacts will be an asset to your firm.
ATTRIBUTES
• Communicates well with professionalism and sensitivity, with a highly developed emotional intelligence
• Driven and creative with an entrepreneurial mind set
• Dynamic, intriguing, and a convincing public speaker with years of experience
• Quickly grasps responsibilities, procedures,and techniques
• Broad range of experience including entrepreneurial experience, leadership, SaaS sales, SaaS platforms, telecom, customer
support,and administration
SPECIALTIES / SOFTWARE / PLATFORM PROFICIENCIES:
Analytics Research, Data Analytics. SaaS Software Sales, SaaS Solutions, Account Management, Project Coordination, Sales
Implementation, Sales Coordination, Lead Demand Generation, Salesforce, Salesforce IQ, Crystal, LinkedIn Navigator, Owler, Zoom
Info, RingCentral, DialSource, SendBloom, BuiltWith, SpyFu, Email Hunter, Conversica Platform, Remedy, Access Care, NODE
Platform
PROMOTIONS AND AWARDS
• Awarded the AT&T’s “Reach for the Top” as the Top Gross Add Earner for the third quarter in the Midwest Region August
2010
• Created Coco Bongo Corporation 2007
• Promoted 2003 to Provisioning Department (Conversent Communications, LLC)
• Promoted 2002 to Translations Department (Conversent Communications, LLC)
• Promoted 2001 to Sales Coordinator (Sears Roebuck Company)
EXPERIENCE
Conversica, Kansas City, Mo
SalesDevelopment Representative March 2016 – Present
 Stimulated an increase of qualified opportunities for Conversica with a variety of prospecting tools including outbound
calling, email drip campaigns and social selling
 Prospect appropriate B2B clients that utilize platforms such as Salesforce, Eloqua, Marketo, Hubspot,Velocify, and Pardot
ecosystems
 Awarded educational vertical and worked closely with the Regional VP of Education at Conversica because of strong
background and understanding offor profit education industry
 Responsible for prospect Based Marketing/Selling across CRM/MA Ecosystems
 Leveraging informal partnerships (Salesforce, Velocify, Marketo, Eloqua, Hubspot,Pardot, Act-on)
 Closely monitor adoption rates of assigned prospects
 Provide insight to appropriately leverage AI as well as analytics on how our AI can improve clients ROI and maximize a
healthy ROI on lead acquisition investment
 Major influencer and contributor to the development of the SDR playbook, processes,workflows, and best practices
 Key player in creating an onboarding processes that ramped up new hires to attain achieving monthly goals from 3-4 months
1-2 months
Marinello Schools of Beauty, Kansas Region
Outreach Coordinator
February 2014 – October 2015
 Coordinated and executed recruiting, marketing, and branding for all five campuses throughout Kansas
 Met recruitment objective for 2014 and exceeded recruitment objective for the first quarter of 2015
 Headed Marinello’s high schoolcompletion program and more than doubled enrollment quota for 17 months
 Administered Marinello’s Raw Talent Scholarship Competition which awarded $25,000 scholarship for the Kansas region
 Created, coordinated, and implemented events at all five campuses monthly to drive enrollments
 Coordinated and implemented events for all five campuses to allow current students to get additional hours outside of the
classroomto increase their professionalism, experience and networking
 Developed relationships with target high schools to increase high schoolenrollments to all 5 campuses
 Established contacts with college networking events and college career fairs to increase enrollments at all campuses
 Created relationships with companies, programs, outreach groups,workforce resources,and government agencies throughout
the Kansas region for adult recruitment
Pinnacle Career Institute, Kansas City, MO
Military Coordinator
September 2010 – February 2014
• Engineered and implemented processes and procedures fornew military recruitment division for Pinnacle Career Institute
• Exceeded recruitment objective for 2010 and 2011 by over 20%
• Became the Pinnacle Career Institute Advocate for the Kansas City Homeless Stand Down and managed the Stand Down
Program for PCI

2. • Presented education benefit presentations to military bases installations throughout the United States
• 25 plus recruitment presentations given per month
• Overall monthly impact of 800 plus recruitment opportunities
• Developed strong partnerships with military recruiting stations
• Spearheaded all out bound events for military division presentations
• Cultivated relationships with Education Officers to create partnerships for recruitment
AT&T Mobility, Belton, MO
Retail Sales Consultant
October 2008 – September 2010
• Exceeded all sales objectives for wireless phones,services, and accessories
• Advised and consulted on all administrative aspects ofthe sale including: completing customer contracts and warranties,
pulling products from inventory,accepting customer payments and filing the completed orders
• Demonstrated a strong knowledge of new wireless products,accessories,pricing plans, promotions, and service features
• Maintained knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local
competition and product/service needs
• Completed Small Business Specialist Certification
Coco Bongo Corporation, Harrisonville, MO
Vice President/ChiefFinancial Officer
August 2006 – September 2009
• Incorporated, designed and managed business,which provided a variety of trendy clothing, accessories and gifts
• Negotiated and maintained relationships with vendors whom Coco Bongo purchased clothing lines
• Handled all aspects ofbusiness,including customer service, sales,purchasing and accounting
• Launched boutique build out from the ground up in 6 months
• Designed attractive merchandise presentation strategies and special marketing campaigns, resulting in increased store traffic
and profits, including "Coco Bongo Extreme Makeover"
• Sold business in September 2009
EMBARQ Corporation, Gardner, KS
Network OperationsTechnician II
March 2006 - August 2006
• Responsible for ensuring that the data communications network is maintained and available for use by network users
• Supported field technicians with installation and trouble shooting ofnetwork elements
• Monitored the operations of network related hardware and software
• Performed problem diagnosis with field technicians on remote devices to determine the proper course of action to return the
systemto normal operating status
• Maintained frequent communications with the network users and provides notifications of planned maintenance,
outages or changes in network status
• Interfaced with centralized data processing personnelas well as outside vendors on issues
• Prepared and maintained incident logs regarding user network problems
TEK Systems (Contractor for Sprint), Overland Park, KS
Process Analyst
October 2005 - March 2006
• Performed analysis of business processesand data that pertain to the Broadband Maintenance Center
• Provided reporting solutions and data metric analysis that identify business trends
• Utilized data analysis to explain business issues and financial implications, recommend workflow improvements, and enabled
business units to improve workflow processes
• Responsible for providing a weekly High Speed Data report via PowerPoint to the Broadband Maintenance Center's Director
that reflected the Advisories and Outages for the previous week
• Responsible for providing a monthly 34 page PowerPoint presentation for the Broadband Maintenance Center's Operations
Review
• Provided daily analysis and reports to the Broadband Maintenance Center's Director
• Utilized such programs as Access Care and Remedy
COMTEL Group Inc., Newton, MA
Implementation Coordinatorand Provisioning Manager
July 2004 - July 2005
• Responsible for managing the provisioning and implementation of services such as voice, data T1s, DSL, switched local and
long distance,point to point services and voice over IP
• Responsible for verifying all technical information on customer orders once sales submitted to the carrier
• Responsible for maintaining an open line of communication with the customer and carrier
• Verified that customer was always fully aware and understood all aspects of services being installed
• Maintained communication with the customer, the customer’s integrator and the carrier to ensure all aspects of the
customer’s installation were seamless
• In charge of scheduling and overseeing customer turn ups
• Provided weekly updates to customers via emails or phone
• Provided supervisorwith weekly spread sheets outlining the status ofeach installation
• Created new accounts within Goldmine and updated Goldmine with new information as needed
• In charge ordering and tracking all companies office supplies
Account Manager

3. • Personally managed over 100 customer accounts
• Worked in unison with over twenty different carriers to find the most competitive pricing and services for each customer
• Responsible for making proactive calls to customers to ensure that they were pleased with services provided and continually
reviewed each account to ensure that customers get the most competitive rates and services
• Opened trouble ticket on customer’s behalf with carriers and tracked the status ofthe tickets until resolved, giving the
customer updates every hour
• Responsible for all sales paperwork for up sales on my accounts
Conversent Communications, LLC, Marlboro, MA
Provisioning Analyst
June 2001 - October 2003
• Tracked personal work list of customers’ service dates and open facility dates through the Verizon GUI systemand
Conversent's Otis system
• Researched customer's address for validation of all orders through the Verizon GUI system
• Responsible for verifying all customer service records prior to ordering of telephone lines, DSL loops,or transfer of service
provider
• Verified all facilities in the customers local collocation to insure a smooth transfer of service
• Coordinated all transfers of telephone or DSL service with the losing Clec
• Responsible for submitting all information to losing Clec to ensure proper billing
TranslationsAnalyst
• In charge of inputting all new customers’telephone numbers into the NPAC system
• Ensure all losing Clecs concur to the subscription I create within NPAC system
• Activate customers’telephone number on scheduled time and date to put customers’ number in service through the NPAC
system
Dispatch Technician
• Responsible for tracking customers’ dates and times of service delivery
• Responsible for working with techs on scheduled cutovers and testing DSL and pots service once installed or repaired
• Responsible for opening and tracking trouble tickets opened with Verizon
• Activation of customers’ telephone number through the NPAC system
• Responsible for verifying facilities at local collocation through the Verizon WPTS system
• Ensured customer satisfied with working DSL and telephone lines before technician leaves customer site
EDUCATION
• Class of 2000, South Kitsap High School, Port Orchard, WA
• 2001, Olympic College, Liberal Arts
VOLUNTEER WORK
• Kansas City Homeless Stand Down Advocate
• Missouri Employer Support of the Guard and Reserve (ESGR) Volunteer
• Military Police Regimental Association Volunteer
• Harrison Hospital Volunteer
• Festival of Trees Volunteer
• Teddy Bear Tea Cup Volunteer