This document summarizes an organization called Changefirst that provides change management consulting and training. It discusses Changefirst's People Centred Implementation methodology for helping organizations implement projects effectively by engaging people and building skills to adapt to changes. The methodology involves six critical success factors including shared change purpose, effective change leadership, powerful engagement processes, and sustained commitment. Changefirst trains over 12,000 people annually and provides tools and resources to close the "value gap" often seen between planned benefits and actual benefits realized in change initiatives.
Webinar - Transition Your Organization - The Microsoft CasePatrick Nolot
Managing the transition to multi-country HR BPO involves dealing carefully with three main tasks (or streams) at the same time: process conversion, implementation and change management and communication. But even more challenging is the integration of the human dimension related to any transition project.
During this complimentary 60 minute webcast, Bonnie Skelly, Director, International Payroll, Finance Operations at Microsoft, Barbara Paterson, Director and People Development Specialist for Paterson Consultancy Ltd., and Patrick Nolot, Global Program Director at ADP, will discuss:
• Dealing with the complexity of transitioning multi-country HR BPO projects
• Managing the three key transition streams according to a proven methodology
• Identifying the emerging challenge of international organizations’ permanent transition state
• Managing the challenges related to people and transition
• Maintaining employee engagement over time
In a recent presentation before a national higher-education conference, Jeffrey S. Vitter, provost and executive vice chancellor of the University of Kansas, and John Curry, a managing director at Huron Education, demonstrated how recommendations for efficiency and maximizing existing operations will result in almost $100 million in savings and new revenue for the university over three years.
Webinar - Transition Your Organization - The Microsoft CasePatrick Nolot
Managing the transition to multi-country HR BPO involves dealing carefully with three main tasks (or streams) at the same time: process conversion, implementation and change management and communication. But even more challenging is the integration of the human dimension related to any transition project.
During this complimentary 60 minute webcast, Bonnie Skelly, Director, International Payroll, Finance Operations at Microsoft, Barbara Paterson, Director and People Development Specialist for Paterson Consultancy Ltd., and Patrick Nolot, Global Program Director at ADP, will discuss:
• Dealing with the complexity of transitioning multi-country HR BPO projects
• Managing the three key transition streams according to a proven methodology
• Identifying the emerging challenge of international organizations’ permanent transition state
• Managing the challenges related to people and transition
• Maintaining employee engagement over time
In a recent presentation before a national higher-education conference, Jeffrey S. Vitter, provost and executive vice chancellor of the University of Kansas, and John Curry, a managing director at Huron Education, demonstrated how recommendations for efficiency and maximizing existing operations will result in almost $100 million in savings and new revenue for the university over three years.
Shaking the Box: Creating Indelible Organizational Change kirkholmes11
How do you drive organizational change when massive cultural change is needed? This presentation includes examples of techniques and approaches based on an 8 step model created by J.P. Kotter. This model is very useful for best practices implementations like ITIL or CMMI, process process improvement, quality programs, performance management, reducing costs, and improving competitiveness.
The requirements and characteristics of a project team that is ready able and willing to decide, design and deliver a successful project.
(c) Errol Goetsch 2012 errol@xe4.org
World class leaders.
As leaders, in particular, we are in the unique position to engage others in reflecting on and learning from our experiences, entering into deeper questions and generative dialogue, developing and practicing new behaviours and paradigms, and designing a more sustainable way forward. Yet, in coping with the demands of day-to-day life we often don’t find the time or create the space to fulfil this important leadership responsibility.
Innovative Methods and Technologies in Project Management: Project Management Methods and Process
presented by Serkan Ceylan, Southampton Solent University
APM Wessex branch
Wednesday 15 February 2017
Power Forward Operating Base (PowerFOB) was aimed at identifying fuel efficient technologies and sustainable electrical power alternatives to fossil fuels with the objective of making FOBs as ‘fuel-sufficient’ as possible whilst maintaining operational capability, therefore reducing the logistic burden imposed on the supply chain through the transportation of fuel.
This well attended event was presented by Paul Johnson who was programme manager for this challenging and interesting technology demonstration programme, which took place at BAWA, Bristol on 12th March 2013.
Project environments through a knowledge lens final
presented by Judy Payne
Thursday 9th June 2016
Collaboration, co-operation and competition - project environments through a knowledge lens
Knowledge SIG conference
Shaking the Box: Creating Indelible Organizational Change kirkholmes11
How do you drive organizational change when massive cultural change is needed? This presentation includes examples of techniques and approaches based on an 8 step model created by J.P. Kotter. This model is very useful for best practices implementations like ITIL or CMMI, process process improvement, quality programs, performance management, reducing costs, and improving competitiveness.
The requirements and characteristics of a project team that is ready able and willing to decide, design and deliver a successful project.
(c) Errol Goetsch 2012 errol@xe4.org
World class leaders.
As leaders, in particular, we are in the unique position to engage others in reflecting on and learning from our experiences, entering into deeper questions and generative dialogue, developing and practicing new behaviours and paradigms, and designing a more sustainable way forward. Yet, in coping with the demands of day-to-day life we often don’t find the time or create the space to fulfil this important leadership responsibility.
Innovative Methods and Technologies in Project Management: Project Management Methods and Process
presented by Serkan Ceylan, Southampton Solent University
APM Wessex branch
Wednesday 15 February 2017
Power Forward Operating Base (PowerFOB) was aimed at identifying fuel efficient technologies and sustainable electrical power alternatives to fossil fuels with the objective of making FOBs as ‘fuel-sufficient’ as possible whilst maintaining operational capability, therefore reducing the logistic burden imposed on the supply chain through the transportation of fuel.
This well attended event was presented by Paul Johnson who was programme manager for this challenging and interesting technology demonstration programme, which took place at BAWA, Bristol on 12th March 2013.
Project environments through a knowledge lens final
presented by Judy Payne
Thursday 9th June 2016
Collaboration, co-operation and competition - project environments through a knowledge lens
Knowledge SIG conference
Benefits Management presentation by Viren Lall, Head of Business Transformation for BT Global Services and Secretary of the APM Benefits Management SIG
This was a thought provoking talk on project leadership that is aimed to help one to lead oneself and others more effectively in a project context.
In this talk, Susanne Madsen discussed the differences between management and leadership and how it relates to a project manager. Delegates learned to avoid fire fighting, unhappy clients and project failure and instead use the project they are currently working on to propel themselves to the next level.
Through powerful strategies, Susanne showed how one can increase performance, become a project leader, and differentiate oneself from the competition.
No matter one's role or level of experience there were powerful lessons to be learned from this talk:
Understanding the differences between management and leadership
Applying the strategies that will make you a project leader
Building effective relationships with stakeholders
Building a highly motivated team
Continuously improving and innovating
Expanding comfort zones
Asking for feedback
Focussing on the 20% of activities that add to 80% of results
On Tuesday 26th November 2013 in the heart of Birmingham ProgM SIG staged “Delivering more 4 less: using programme management to achieve transformational change in times of austerity." The SIG had promised an event that weaved together the four ‘C’s’ theme namely collaboration, change, community and competence, drawing on a wealth of experience from across the public sector. http://bit.ly/progmm4l
Merv Wyeth, ProgM Chair introduced the conference by describing how the event had been designed with the intention of providing delegates with a high return on their personal investment – i.e attendance and participation #eventroi. The big idea was that the day should be an enjoyable shared experience that offered an exceptional opportunity for learning, motivation and networking in the field of programme management.
Time and space was built into the programme to enable the audience to interrogate (police were present), and otherwise question, speakers. They were also given the opportunity to vote in polls on issues and questions that speakers posed, which offered additional insights into audience perception and sentiment which otherwise would not have been available.
The conference offered the chance for Jim Dale to provide a ‘sitrep’ on his ProgM-backed
Collaborative Change research namely “Using research to improve the delivery and effectiveness of change programmes and projects” previewed in last month’s show-case webinar. During his presentation Jim provided an update of the story so far, thanked those who had already participated either in an interview or by completing the survey. ProgM would like to extend the opportunity to all those currently, or previously, involved in programme management and related collaborative activity to participate in this important Collaborative Change survey.
On the day, Steve Wake, newly appointed Chair of APM Board, was available to round-up the proceedings and provide a special vote of thanks to his Board colleagues, the organising committee and our generous sponsors, BMT Hi-Q Sigma. He reminded those present of the ongoing Strategy 2020 initiative of “Listening, learning and leading” that complements events of this type.
One delegate (Neil White) wrote “A constant theme, running like a golden thread throughout the day, was that effective programme management is a necessary and complimentary bedfellow of collaboration, and an important ingredient in delivering successful transformational change.
Whereas projects are essentially objective and enable the effective development and delivery of ‘products’ (some of which are can be very big products!) it was recognised that programmes are much more subjective and must be sensitive to the environment in which they are operate.
Rather than see them as obstacles, programme managers must respect and be prepared to exploit the systems and organisations surrounding them to their mutual benefit.
A cost plan or budget is a key document in the scheme development process. The protocol has been developed as a design manual rather than outlining a rigid prescriptive format. Advising cost and associated information in a form that allows management decisions by client or others is fundamental. DBK cost planners are encouraged to approach any exercise with "client eyes" and tailor the format accordingly.
The APM Women in Project Management SIG (http://www.apm.org.uk/group/apm-women-project-management-specific-interest-group) held their AGM for 2014 on Wednedsay 11th June.
In their first jointly organised conference, the Portfolio Management (PfM) SIG and Benefits Management (BM) SIG hosted around 80 people at the ETC in Hatton Garden, London on 6th March for a packed agenda of speakers, workshops and other interactive sessions.
APM Programme Management SIG Conference.
Equipping Programme Managers for Global Success - The evolution of programme management: insights from an international perspective, Reinhard Wagner, 10 March 2016
APM webinar hosted by the Scotland Network on 14 May 2024.
Speakers: Chris Drysdale and Peter Huggett
An interactive session discussing how Project Managers can identify mental health symptoms, provide tools to help themselves and others, plus also increase the capabilities of the Project Management function. This webinar was held on 14 May 2024.
The covid-19 pandemic led to concerns about a worsening of mental health & wellbeing across the world and increased awareness in both society and the workplace. This webinar looks to advise the benefits of having a Mental Health First Aid function in the workplace whilst also providing tools and techniques that can be readily used and applied to yourself and colleagues. Additionally, there are wider benefits to Project Management which will be proposed and discussed.
Making communications land - Are they received and understood as intended? webinar
Thursday 2 May 2024
A joint webinar created by the APM Enabling Change and APM People Interest Networks, this is the third of our three part series on Making Communications Land.
presented by
Ian Cribbes, Director, IMC&T Ltd
@cribbesheet
The link to the write up page and resources of this webinar:
https://www.apm.org.uk/news/making-communications-land-are-they-received-and-understood-as-intended-webinar/
Content description:
How do we ensure that what we have communicated was received and understood as we intended and how do we course correct if it has not.
APM Welcome
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Professor Adam Boddison OBE, Chief Executive Officer, APM
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
APM welcome from CEO
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
Projecting for the Future: Harmonising Energy and Environment
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Graham Winch, Professor of Project Management, Alliance Manchester Business School
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
APM launched Projecting the Future in June 2019 to debate the challenges and opportunities for the profession, building on the 2017 Future of Project Management exercise conducted by Arup and University College London. This presentation provides the initial results from this third phase of reflection on the future of our profession.
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
New to Nuclear - Transition into nuclear from other sectors
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Elaine Falconer, Head of Profession for Project Management, Jacobs
and
Karen Williams, Project Manager, Jacobs
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
In this session, Jacobs shared insights and learning from its ‘New to Nuclear’ programme designed to support mid-career and lateral entrants whose existing skills and expertise can be utilised in the nuclear sector.
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
Tell us what to do, not how to do it
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Alan Livingstone, Project Delivery Lead, UK&I Water Sector, Stantec
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
How the Stantec Project Management Framework provides our PMs with the flexibility to deliver projects of varying complexity, across a variety of different sectors, within a Global Organisation.
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
The Future is Fractional
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Karen Frith, Founder & Managing Partner, Greenlight Partners
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
Discovering the transformational impact of working with fractional experts. Learning how businesses and professionals are embracing fractional roles and how they’re redefining work structures for optimal agility and efficiency.
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
Lessons learned across projects
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Barney Harle, Head of Major Projects, Manchester City Council
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
What are my key takeaways from working on a vast array of projects including the recent 30+ low carbon and decarbonisation schemes at Manchester City Council?
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
Agile Adaptability: Navigating Project Management in a Dynamic World
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Nathan Lumb, Partners Project Manager, GEIC
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
This presentation delved into the vital role adaptability plays in modern project management.
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
Inclusive Practices in Project Management: Leveraging Digital Frameworks for Diverse Minds
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Caroline Keep, PhD researcher Digitization in Education Organisation, University of Central Lancaster
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
This talk aimed to provide actionable insights and strategies for embedding inclusivity into the fabric of project management, thereby unlocking the new dimensions of productivity and innovation in the digital sphere.
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
Leadership - the project professionals secret weapon
Wednesday 24 April 2024
APM East of England Network
Presented by:
Chris MacLeod
Keep up to date with the APM East of England Network:
https://www.apm.org.uk/community/east-of-england-network/
Content description:
“I’m a Project Manager”.
That’s often what we tell family, friends and peers when asked what we do. But is it really a fair description? It may well be our role title, but it probably doesn’t convey a lot of what we actually do.
This presentation and discussion is about going beyond the frameworks, processes and stereotypes associated with project management and exploring the leadership roles we all in fact perform.
“I provide leadership focused on delivering projects and change for organisations”
APM Project Management Awards - Hints and tips for a winning award entry webinar
Thursday 18 April 2024
The APM Awards overview and the resources of this webinar:
https://www.apm.org.uk/apm-awards/
Content description:
Ahead of the APM Awards 2024, find out from our expert panel what elements make a winning APM Award entry.
Learn how to choose the category best suited to you or your company.
Answers provided to those all-important questions:
-What importance does the criteria hold?
-What are the judging panel looking for?
-How should I structure my entry?
-What additional evidence is acceptable?
-What will give my entry an edge?
X hashtag: #APMawards
The Vyrnwy Aqueduct Modernisation Programme webinar
Wednesday 17 April 2024
APM North West Network
Presented by:
Katie Rowlands
The link to the write up page and resources of this webinar:
https://www.apm.org.uk/news/the-vyrnwy-aqueduct-modernisation-programme-webinar/
Content description:
Spotlight on the Vyrnwy Aqueduct Modernisation Programme and the challenges facing a large project within Cheshire.
The Vyrnwy Aqueduct Modernisation Programme is one of United Utilities largest projects focused on the modernisation of three 42” aqueducts that carry clean drinking water across the North West.
This webinar covered the Vyrnwy project and an insight into the project challenges that face a live project within the Cheshire area.
APM event hosted by the London Network on 10 April 2024.
Speaker: Nick Fewings, MD of Ngagementworks
In March 2022, Nick Fewings, Ngagementworks, MD of Ngagementworks, published Team Lead Succeed, based on his 30+years of both leading operational and project teams, and subsequently facilitating team development around the world.
It has become a best seller, with a 96% 5-star review rating, and has been read on 5 of the 7 continents.
In this interactive session, Nick will share learning from Team Lead Succeed that can be applied immediately and make a positive difference to your teamwork.
Nick will share the importance of knowing both WHO is in your team and also HOW effective your teamwork is.
Only 10% of teams achieve high-performance, with 50% being average and 40% dysfunctional.
In this session, delivered by award-winning conference speaker Nick Fewings, and author of best-seller Team Lead Succeed, Nick will share his 30+ years of leading teams and facilitating team development.
Nick has profiled 1,000 of individuals and worked with 100s of teams.
Those attending will benefit from understanding;
Why many projects fail to achieve their goals.
Not relying on just measuring KPIs.
The importance of knowing WHO is in your team, both from a behavioural and technical skills aspect.
The 16 areas of high-performance teamwork, and their importance.
https://www.apm.org.uk/news/team-lead-succeed-helping-you-and-your-team-achieve-high-performance-teamwork-2/
Currently Knowledge Transfer Subject Matter Expert (Commercial) in the UKDT PMO on the Peru Reconstruction Plan. Stuart has more than 25 years’ track record of commercial and contract management experience working across both public and private sector projects, as well as more than 20 years’ experience in the development and delivery of professional training. As well as working for Gleeds in the UK and Peru, Stuart has also worked in China for Gleeds and has supported people development in Gleeds’ offices in Egypt and Poland. Stuart has been well placed to support the adoption of the NEC and UK Cost Management best practice in Peru – he was Chair of the RICS New Rules of Measurement (NRM) initiative and was heavily involved in the creation of the RICS Black Book Guidance (best practice in cost management).
APM event hosted by the Midlands Network on 11 April 2024.
Speaker: Carole Osterweil
Data is power. AI changes everything.
If the claims about both are true, how can we ensure we use data and AI well? And what does it mean for the very things which make us human - our feelings?
In this workshop Carole will draw on material from her ground-breaking book, Neuroscience for Project Success: why people behave as they do to answer both questions.
“We like to think our decision making is completely rational. However, once there's an element of uncertainty, conscious assessments are only part of the story. Two other inputs, both subconscious and driven by our innate need to survive, have a big impact.
One, automatic reactions driven by cognitive biases, gets plenty of airtime.
The other input, our raw visceral emotions might be scary to talk about and less understood - but that’s not a reason to pretend they don’t exist!”
This interactive workshop will draw on material from Carole’s book, Neuroscience for Project Success: why people behave as they do, published by APM in 2022.
You’ll come away with:
a clear understanding of how the human brain works.
a framework that:
explains ‘why people behave as they do’.
makes it easier to talk about feelings in a matter-of-fact way (so that they become part of your conscious data set)
new insights into yourself and your projects in a world that’s often characterised by stress and disorder.
Act on these insights and you’ll see the impact - on your teams and stakeholders, your decisions about how to use data and AI, and ultimately your project outcomes.
AI in the project profession: examples of current use and roadmaps to adoption webinar
Wednesday 27 March 2024
Association for Project Management
Speaker panel:
Andy Murray, James White, James Garner, Karina Singh and Alex Robertson
The link to the write up page and resources of this webinar:
https://www.apm.org.uk/news/ai-in-the-project-profession-examples-of-current-use-and-roadmaps-to-adoption-webinar/
Content description:
Disruptive technology and accelerating change is the now the norm within business. Advancements that feel relatively recent are already becoming embedded into business-as-usual activity. AI is one such advancement; it is already being used and having real-world impacts across the project profession.
To help P3M professionals understand the implications of this change, APM invited representatives from organisations that have introduced or are preparing to introduce AI into their project workstreams, to explain their approach and share their insight with fellow professionals.
This webinar on explored how AI is currently being used in project and programme management, and how organisations are gearing up for its adoption.
Katharine works for WRAP which is a climate action NGO working in more than 40 countries around the globe to tackle the causes of the climate crisis and give the planet a sustainable future. In this session, you will learn about WRAP’s plastics programme and how sustainability has been incorporated as a core value in delivery of the programme, with the aim of inspiring the audience to take action in their own work.
Kai-Fu Lee predicted that AI would change the world more than anything in the history of humanity – even electricity. It would disrupt how we live and work, how we operate our businesses, the core products and services on offer and the way in which we build technology.
However, in 2024 the impact of AI can no longer be discussed in future tense. With Microsoft copilot now publicly available, the change is already upon us. There is no consultation period or ‘unsubscribe’ button.
Project management professionals are likely to be asked to manage AI projects - and we are expected to skilfully use AI in our daily work lives. While overwhelming, this is not the first time we’ve had to adapt.
Sarah helps her audience sharpen their cutting-edge skills by answering:
What do I need to know about AI right now?
If I’m asked to work on an AI project, what techniques do I need to be successful?
Where do I start my own learning journey to upskill and prepare?
Sarah’s expertise in advanced agile and experience in highly regulated Finance environments give her a unique perspective into balancing governance with technical innovation. She uses her own experience building an AI solution in 2023 to share practical, widely applicable concepts in an “AI for project managers” 101 style session.
For almost 20 we’ve been working directly with project and programme teams in large organisations - global organisations - to help them implement projects more effectively by focussing on the people aspects of change. We have our own OCM methodology called PCI® (People Centred Implementation), and it’s based in more than 40 years of academic and field research about this very topic of “how you get more from your Change Projects?” - how does OCM can help you IMPLEMENT In about 65% of cases OCM is a professional skills or function inside the organisation just as project management typically is now, and the last time I looked we had trained and coached more than 12,000 people in 32 countries around the world. Our change training has always been action oriented (you come with a project and you leave with a plan!) But in 2000, we started doing a lot of work to make sure that PCI could integrate quickly with Prince 2 and MSP steps, 6 Sigma, and was more easily accessible to project leaders with: strong analytical tools (which we rolled up online), a step-by-step execution guide and change planner, e-learning modules to support you at different stages in your project
HUMANS Reality v Expectation leads to error messages Creates fear in the brain leading to fight or flight Day-to-day is hard wired and takes effort to change Loss of control
So, it’s not that change is received negatively, but instead, the change is in direct conflict with deeply held beliefs or expectations about how things should be. It’s this mismatch between reality and expectation that leads to error messages and mistrust Certainly what doesn’t help is that (as we hear from the 2012 Edelman Trust Barometer) CEO trust is back to the low point of what it was after the crash of ’08-’09 – after all we see these people (the senior leadership) as the locus of everything that’s happening to us in organisations This can make change very difficult for people to embrace
The challenge for change leaders is that this people dynamic usually leads to a significant loss of value from change projects, whereby it’s difficult to capture those business case / ROI factors Of course … need to know that the solution we putting in is of high Quality, but: But we also need to be effectively ENGAGING people to Speed up their Adoption . Comprehensive data held by Gallop suggest that world-class organisations record an engagement ratio near 8 to 1 - meaning there are eight engaged employees for every disengaged one. What is interesting is that one of the major influencing factors in employee engagement is the degree to which all employees see the organisation successfully implementing change. Being part of change initiatives that constantly fail or end up at installation demotivates people and saps their energy, focus and excitement. To close this value gap we also need to build skills so people can feel Proficient We often need to shift behaviour so people will Utilise the system We definitely need to manage resistance and create commitment to help people Sustain their effort
One of the reasons organisations don’t reap the full benefit of change initiatives is that we don’t have in mind this distinction between installation and implementation, and that installation is really just a milestone towards full implementation The factors I’ve just been describing for going beyond installation are really all about OCM The way we transition people from now to WOW The way we help people to accept and embrace change The way we create and sustain people’s commitment to change
Our own research tells us that commitment is not easy to create or sustain Taken from one of our diagnostic tools, this is the cumulative data collected since 2005 from a sample of change managers who attended accreditation workshops. It is a composite of just over 2,500 participants from 50 companies across 30 countries. We wanted to find out where people “landed up” 2 years after change has been delivered. They told us that: 21% were still resisting 35% were committed 44% had accepted the change but were not fully engaged =/ commitment 2 years ago I was speaking with a senior programme director for a FTSE 100 company over lunch. He told me that in his organisation you could be in charge of a change project worth up to £5 million, and if it was installed and no benefits resulted few questions were asked. Those involved were simply not held accountable for these “small” change projects. Apparently the executive team were only interested in the £5-million-plus projects. If any of them “went south” , then it would be a different ball-game for the people leading those initiatives. What we are hearing now is our clients saying we can’t afford to rush this (35% is not enough) – we must get it right first time About a month ago I recently read a piece in the Kennedy Consulting Research and Advisory Wire that spoke of corporations now seeing the dangers of moving too quickly with a large-scale IT strategy
To copy this wheel to your slide pack… Have your slide pack open along with this one Select this wheel by click and drag over the entire wheel, you’ll see all the animations to the right, selected, right click and COPY – DO NOT CUT. Go back to the slide pack where you want the wheel to go and right click paste. If you want to move the wheel don’t deselect just left click drag. RESIZING , is not possible without the central wheel getting misaligned, so if the wheel is too big you need to build this image yourself. Insert the central wheel, say on mouse click you want it to disappear. Add stage 1 wheel and add animation to say entrance-appear (start with previous). Then add for stage one animation to say disappear on mouse click. Then so on and so forth, so each image disappears on mouse click and it automatically replaced with the next stage. YOU NEED TO GET THE SIZING RIGHT FIRST, BEFORE ADDING IMAGES ON TOP, OTHERWISE YOU CAN’T EDIT PREVIOUS IMAGES IN THE BACKGROUND WITHOUT MOVING THEM ALL AGAIN
In each of these areas there’s a body of work with tasks, processes, tools, additional plans, but if we just focus on what we need to get done in each of the areas …if we’re going to engage people, build new skills, help them shift their behaviour and manage relapses in their commitment …
At a very simple level …
Reviewing the responses to this question alongside the last question shows that people see that internal teams with full-time members are seen as far more effective than an internal team with part-time members (56% vs. 30%). So the good news is that these organisations are taking the right action – using internal teams to deliver change. But these teams would deliver higher results if more of them were full-time.