Newgen Case Study on Trade Finance Centralization For a Global Banking Leader.

1. SOLUTIONS FOR BUSINESS PROCESS & DOCUMENT MANAGEMENT Case Study BANKING
Trade Finance Centralisation
For a Global Banking Leader
Overview
The client is the largest multinational bank in India. It has branches in 27 cities in
the country. The bank offers a wide range of financial products and services
through adequate physical network and a superior retail franchise.
The Challenge
The bank aspired to cut competition through better product and service delivery in
terms of reach, variety, timeline, ease and tailor-made offerings. It wanted to “The Central Image System is one of
reach out to smaller cities too.
the best workflow solutions that
helped us to standardize, re-orientate
The Newgen Solution and streamline our existing business
The bank implemented Newgen Workflow and Imaging Solution for processes to achieve faster and more
centralization and automation of their back-office processes at the Shared Service efficient process implementation and
Centre (SSC) in Mumbai. The SSC processes the trade finance transactions from greater control of the processes
all over India, and similar processes have been implemented in many countries in delivering communication channels
Central Europe, Eastern Europe, Africa and the Middle East. of highest standards.”
The Benefits Manager
The user friendly solutions have helped the bank in setting up leaner branches,
faster and efficient process implementation, reduced turn around time, greater
control, quicker decision making and overall improved productivity.
About Newgen
Newgen Software Technologies Limited is the market leader in Business Process
Management (BPM) and Document Management System (DMS), with a global
footprint of about 750 installations in over 35 countries. More than 100 of these
implementations are large, mission-critical solutions deployed at world's leading
BFSI, BPO and Fortune Global 500 companies.
Newgen is recognized by distinguished analyst firm IDC in its exclusive report Newgen prestigious clients include
“Newgen Software: Global Leader in Business Process Management and HSBC Bank, Deutsche Bank, Hua
Document Management Solutions.” With HSBC and SAP investment, Newgen is Nan Bank, ABN Amro Bank, ICICI
one of the rare product companies to have backing of both leading financial and Bank, IDBI Bank, State Bank Of
I n d i a , I N G Vy s y a B a n k ,
technology companies of the world.
CitiFinancial, RAK Bank, Bank of
Tanzania, Max New York Life, Bajaj
Winner of prestigious awards, such as CNBC-TV18 “Emerging India Award Allianz., Unilever, Philips, GE
2008”, Frost and Sullivan's “Market Leadership Award for Document Countrywide, EXL, Satyam Nipuna,
Management System and Workflow Software & Services” and “Distinguished iGATE, Core 3, Ranbaxy, GSL,
Application Product Company” by NASSCOM, Newgen’s Quality Systems are Kenyan Airways and SEC
certified against ISO 9001:2008 and Information Security Standard, ISO Phillipines.
27001:2005. Newgen has also been assessed at CMMI Level3.
Corporate Office US UAE
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