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How the British Broadcasting Corporation successfully produced
                         the Olympics




                  Jamie Hindhaugh
          Head of Production, London 2012

                      27 September 2012
One amazing year
Audience	
  Expecta.on	
  of	
  the	
  BBC	
  during	
  
      the	
  London	
  2012	
  Olympics
             • “Inform	
  and	
  entertain”                               • Wide	
  coverage	
  of	
  events
             • Patrio0c                                                   • Opportuni0es	
  to	
  follow	
  
             • Provide	
  familiarity                                           niche/	
  smaller	
  events	
  
             • Provide	
  humour                                          • Online	
  offering	
  
             • ‘All	
  encompassing’                                      • Expert	
  analysis
             • Family	
  focus                                            • ‘Informa0on’
             • Accessible                                                 • Keep	
  ahead	
  of	
  the	
  games
                                                                          • Don’t	
  miss	
  a	
  moment



                                                                                           The	
  BBC	
  to	
  be	
  a	
  
         To	
  forge	
  a	
  sense	
  of	
     Content	
  is	
  the	
  key	
  to	
  
                                                                                           trusted	
  guide,	
  
         belonging	
  when	
  a	
  Big	
       crea0ng	
  engagement.	
  
                                                                                           especially	
  for	
  finding	
  
         Event	
  takes	
  place               BBC	
  to	
  be	
  a	
  curator	
  of	
  
                                                                                           and	
  interac0ng	
  with	
  
                                               live
                                                                                           that	
  content
Events
Sport
News
Digital
Legacy
L2012 Diamond
Project Triangle
Business case
Plan                        Do                                  Review
Audiences Reputation/
                    Brand/Satisfaction



                                               Portfolio of              Revised and     Individual work                             Aggregated
                                                                        aggregated key                      Sum of individual        key targets
                                             potential targets                            stream targets
                                                                          targets and                        key targets and            and
                                              and measures                                and measures
                                                                           measures                        measures identified       measures, pan
                                                identified                                    approved
                                                                           identified                       per Editorial theme      L2012, signed
                                                                                                                                         off




                                                                                                                                       L2012
                                                                        L2012 Finance
     Delivery




                                                                                         x workstreams      5 overarching              Project
                                           BBC FC Allocated              Committee /
                                               budget                   Steering Group
                                                                                                           Editorial themes           delivery              Closedown
                                                                                                                                      pan BBC                 Report
                                                                        allocated work
                                                                            streams




                                                                                         Approvals
                                                                                         Document:         Closedown                Summary
      Governance




                                                                                         VFM               document:                Document:
                                                                          Review of
                                            Finance Case:                                Targets           VFM                      VFM
                                                                           previous
                                            identifying x                                Legacy            Targets                  Targets
                                                                          identified
                                            workstreams                                  Risks /           Legacy                   Legacy
                                                                         workstreams
                                                                                                           Budget                   Budget
                                                                                         Contingency       Lessons Learned          Lessons Learned
                                                                                         Budget


                                                                                           PMO                 Internal Audit     PMO            L2012 SG     PIR
                                     L2012 Steering Group Governance                     Healthcheck              Review          Action plan
Innovate and modernise
The	
  greatest	
  show	
  on	
  Earth
The BBC’s gateway to 2012
World Olympic
Dreams
World Class
2012 Apprentices
Cultural	
  Olympiad	
  and	
  
 London	
  2012	
  Fes.val
Olympic	
  Torch	
  Relay
Developing the sports story
Olympic Park
Every	
  session,	
  Every	
  sport,	
  
           Every	
  day.




    NEVER	
  MISS	
  A	
  MOMENT
24	
  BBC	
  Olympic	
  Streams




 2500	
  HOURS	
  OF	
  COVERAGE
Event	
  Switcher
Live	
  Interac.ve	
  Video	
  Player
Television

6	
  am	
  –	
  1	
  am	
  every	
  day	
  	
  




550	
  HOURS	
  OF	
  COVERAGE
News	
  /	
  Na.ons	
  and	
  Regions
Journalism
 	
  	
  	
  	
  	
  BBC	
  News	
  /	
  Lund	
  Point
                                   BBC	
  News	
  1,	
  6	
  and	
  
                                   10	
  bulle0ns,	
  BBC	
  
                                   News	
  Channel	
  and	
  
                                   BBC	
  World	
  live	
  from	
  
                                   the	
  Park.	
  

                                   	
  
BBC	
  Opera.on	
  in	
  the	
  IBC
BBC	
  Opera.on	
  in	
  Salford	
  
BBC	
  Studios	
  in	
  the	
  Park
Radio	
  2
Big	
  Screens	
  /	
  Live	
  Sites
Digital	
  legacy

       Choice	
  and	
  personalisa0on
       Video	
  on	
  demand	
  
       Interac0ve	
  video
       Video	
  on	
  Tablet/Mobile	
  App	
  
       3D
       Super	
  Hi-­‐Vision
Social	
  Media
A	
  na.on	
  united

            Opening	
  Ceremony

            28.7m	
  million	
  viewers


            Closing	
  Ceremony

            27.3	
  million	
  viewers
Reach:
Beijing	
  2008
75%

London	
  2012	
  
Target	
  85%	
  

TV	
  Reach	
  91%	
  /	
  
52.1m	
  
96%	
  felt	
  the	
  BBC’s	
  coverage	
  
      of	
  the	
  Olympics	
  either	
  met	
  or	
  
      exceeded	
  their	
  
      expecta.ons.	
  

      85%	
  agree	
  coverage	
  
      helped	
  bring	
  the	
  na.on	
  
      together

      74%	
  agree	
  the	
  way	
  the	
  BBC	
  
      covered	
  the	
  Olympics	
  helped	
  
      them	
  to	
  feel	
  part	
  of	
  the	
  
      event
Source:	
  Ipsos	
  MORI	
  for	
  the	
  BBC,	
  17-­‐19	
  August	
  2012,	
  878	
  UK	
  adults	
  18+	
  who	
  consumed	
  coverage	
  
                                                                        of	
  the	
  London	
  2012	
  Olympic	
  Games	
  on	
  the	
  BBC.
BBC	
  Sport	
  online
              Record	
  breaking	
  	
  57	
  million	
  
              (global)	
  and	
  39	
  million	
  (UK)	
  
              browsers	
  to	
  the	
  BBC	
  Sport	
  
              site	
  

              An	
  average	
  of	
  9.5	
  million	
  
              (global)	
  and	
  7	
  million	
  (UK)	
  
              browsers	
  per	
  day

              111	
  million	
  requests	
  for	
  BBC	
  
              Olympic	
  video	
  (double	
  
              previous	
  events)
BBC	
  Olympics	
  on	
  mobile
               8.6	
  million	
  UK	
  mobile	
  
               browsers	
  to	
  the	
  BBC’s	
  
               Olympics	
  coverage	
  


               12	
  million	
  requests	
  from	
  
               mobiles	
  for	
  video

               1.9	
  million	
  App	
  downloads
24	
  Streams
24	
  SD	
  and	
  HD	
  live	
  BBC	
  Olympic	
  streams	
  were	
  made	
  
available	
  to	
  cable	
  and	
  satellite	
  providers.

24.2m	
  reach	
  to	
  the	
  24	
  SD,	
  HD	
  and	
  Freeview	
  streams.	
  

Every	
  single	
  stream	
  seeing	
  at	
  least	
  100,000	
  viewers.
Radio	
  5	
  Live
        81%	
  rated	
  the	
  coverage	
  
        as	
  “excellent”
        Every	
  GB	
  medal	
  victory	
  has	
  
        been	
  captured	
  live	
  on	
  BBC	
  
        Radio.


        Paralympics	
  coverage	
  across	
  
        Radio	
  5	
  Live	
  and	
  Radio	
  5	
  Live	
  
        Sports	
  Extra.
What	
  the	
  papers	
  said
“BBC	
  Sport	
  at	
  its	
  best”	
  -­‐	
  Daily	
  Mail
	
  
“Medals	
  all	
  round	
  for	
  Team	
  BBC”	
  -­‐	
  The	
  Observer
	
  
“Beeb	
  pundits!	
  reach	
  the	
  gold	
  standard”	
  	
  -­‐	
  The	
  Sunday	
  Times
	
  
“Finally,	
  a	
  good	
  reason	
  to	
  be	
  glued	
  to	
  the	
  TV”	
  -­‐	
  The	
  Mail	
  on	
  
Sunday
	
  
“The	
  good	
  gold	
  Beeb”	
  -­‐	
  Sunday	
  Mirror
	
  
“The	
  BBC’s	
  Olympics	
  coverage	
  has	
  been	
  a	
  triumph”	
  –	
  The	
  Metro
Plan                        Do                                  Review
Audiences Reputation/
                    Brand/Satisfaction



                                               Portfolio of              Revised and     Individual work                             Aggregated
                                                                        aggregated key                      Sum of individual        key targets
                                             potential targets                            stream targets
                                                                          targets and                        key targets and            and
                                              and measures                                and measures
                                                                           measures                        measures identified       measures, pan
                                                identified                                    approved
                                                                           identified                       per Editorial theme      L2012, signed
                                                                                                                                         off




                                                                                                                                       L2012
                                                                        L2012 Finance
     Delivery




                                                                                         x workstreams      5 overarching              Project
                                           BBC FC Allocated              Committee /
                                               budget                   Steering Group
                                                                                                           Editorial themes           delivery              Closedown
                                                                                                                                      pan BBC                 Report
                                                                        allocated work
                                                                            streams




                                                                                         Approvals
                                                                                         Document:         Closedown                Summary
      Governance




                                                                                         VFM               document:                Document:
                                                                          Review of
                                            Finance Case:                                Targets           VFM                      VFM
                                                                           previous
                                            identifying x                                Legacy            Targets                  Targets
                                                                          identified
                                            workstreams                                  Risks /           Legacy                   Legacy
                                                                         workstreams
                                                                                                           Budget                   Budget
                                                                                         Contingency       Lessons Learned          Lessons Learned
                                                                                         Budget


                                                                                           PMO                 Internal Audit     PMO            L2012 SG     PIR
                                     L2012 Steering Group Governance                     Healthcheck              Review          Action plan
Partnerships


British Olympic Association    Visit London   Ericsson
International Olympic Committee       Comic Relief
  Olympic Delivery Authority      Badminton England
Hackney Council        5 Olympic Boroughs        BT
London Mayor’s Office      Royal Shakespeare Company
British Rowing    National Archive     Arts Council
Wimbledon Deloittes Camelot UK Athletics
Siemens  British Council Sport England Barbican
Future Challenges
Project Manager is NOT a job title
Q	
  &	
  A

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How the BBC successfully produced the Olympics

  • 1. How the British Broadcasting Corporation successfully produced the Olympics Jamie Hindhaugh Head of Production, London 2012 27 September 2012
  • 2.
  • 3.
  • 4.
  • 6.
  • 7. Audience  Expecta.on  of  the  BBC  during   the  London  2012  Olympics • “Inform  and  entertain” • Wide  coverage  of  events • Patrio0c • Opportuni0es  to  follow   • Provide  familiarity niche/  smaller  events   • Provide  humour • Online  offering   • ‘All  encompassing’ • Expert  analysis • Family  focus • ‘Informa0on’ • Accessible • Keep  ahead  of  the  games • Don’t  miss  a  moment The  BBC  to  be  a   To  forge  a  sense  of   Content  is  the  key  to   trusted  guide,   belonging  when  a  Big   crea0ng  engagement.   especially  for  finding   Event  takes  place BBC  to  be  a  curator  of   and  interac0ng  with   live that  content
  • 10. News
  • 13.
  • 14.
  • 15.
  • 17.
  • 19. Plan Do Review Audiences Reputation/ Brand/Satisfaction Portfolio of Revised and Individual work Aggregated aggregated key Sum of individual key targets potential targets stream targets targets and key targets and and and measures and measures measures measures identified measures, pan identified approved identified per Editorial theme L2012, signed off L2012 L2012 Finance Delivery x workstreams 5 overarching Project BBC FC Allocated Committee / budget Steering Group Editorial themes delivery Closedown pan BBC Report allocated work streams Approvals Document: Closedown Summary Governance VFM document: Document: Review of Finance Case: Targets VFM VFM previous identifying x Legacy Targets Targets identified workstreams Risks / Legacy Legacy workstreams Budget Budget Contingency Lessons Learned Lessons Learned Budget PMO Internal Audit PMO L2012 SG PIR L2012 Steering Group Governance Healthcheck Review Action plan
  • 20.
  • 22.
  • 23.
  • 24.
  • 25. The  greatest  show  on  Earth
  • 30. Cultural  Olympiad  and   London  2012  Fes.val
  • 32.
  • 35. Every  session,  Every  sport,   Every  day. NEVER  MISS  A  MOMENT
  • 36. 24  BBC  Olympic  Streams 2500  HOURS  OF  COVERAGE
  • 39. Television 6  am  –  1  am  every  day     550  HOURS  OF  COVERAGE
  • 40.
  • 41. News  /  Na.ons  and  Regions
  • 43.            BBC  News  /  Lund  Point BBC  News  1,  6  and   10  bulle0ns,  BBC   News  Channel  and   BBC  World  live  from   the  Park.    
  • 44. BBC  Opera.on  in  the  IBC
  • 45. BBC  Opera.on  in  Salford  
  • 46. BBC  Studios  in  the  Park
  • 47.
  • 48.
  • 49.
  • 51. Big  Screens  /  Live  Sites
  • 52. Digital  legacy Choice  and  personalisa0on Video  on  demand   Interac0ve  video Video  on  Tablet/Mobile  App   3D Super  Hi-­‐Vision
  • 54.
  • 55. A  na.on  united Opening  Ceremony 28.7m  million  viewers Closing  Ceremony 27.3  million  viewers
  • 56. Reach: Beijing  2008 75% London  2012   Target  85%   TV  Reach  91%  /   52.1m  
  • 57. 96%  felt  the  BBC’s  coverage   of  the  Olympics  either  met  or   exceeded  their   expecta.ons.   85%  agree  coverage   helped  bring  the  na.on   together 74%  agree  the  way  the  BBC   covered  the  Olympics  helped   them  to  feel  part  of  the   event Source:  Ipsos  MORI  for  the  BBC,  17-­‐19  August  2012,  878  UK  adults  18+  who  consumed  coverage   of  the  London  2012  Olympic  Games  on  the  BBC.
  • 58. BBC  Sport  online Record  breaking    57  million   (global)  and  39  million  (UK)   browsers  to  the  BBC  Sport   site   An  average  of  9.5  million   (global)  and  7  million  (UK)   browsers  per  day 111  million  requests  for  BBC   Olympic  video  (double   previous  events)
  • 59. BBC  Olympics  on  mobile 8.6  million  UK  mobile   browsers  to  the  BBC’s   Olympics  coverage   12  million  requests  from   mobiles  for  video 1.9  million  App  downloads
  • 60. 24  Streams 24  SD  and  HD  live  BBC  Olympic  streams  were  made   available  to  cable  and  satellite  providers. 24.2m  reach  to  the  24  SD,  HD  and  Freeview  streams.   Every  single  stream  seeing  at  least  100,000  viewers.
  • 61. Radio  5  Live 81%  rated  the  coverage   as  “excellent” Every  GB  medal  victory  has   been  captured  live  on  BBC   Radio. Paralympics  coverage  across   Radio  5  Live  and  Radio  5  Live   Sports  Extra.
  • 62. What  the  papers  said “BBC  Sport  at  its  best”  -­‐  Daily  Mail   “Medals  all  round  for  Team  BBC”  -­‐  The  Observer   “Beeb  pundits!  reach  the  gold  standard”    -­‐  The  Sunday  Times   “Finally,  a  good  reason  to  be  glued  to  the  TV”  -­‐  The  Mail  on   Sunday   “The  good  gold  Beeb”  -­‐  Sunday  Mirror   “The  BBC’s  Olympics  coverage  has  been  a  triumph”  –  The  Metro
  • 63. Plan Do Review Audiences Reputation/ Brand/Satisfaction Portfolio of Revised and Individual work Aggregated aggregated key Sum of individual key targets potential targets stream targets targets and key targets and and and measures and measures measures measures identified measures, pan identified approved identified per Editorial theme L2012, signed off L2012 L2012 Finance Delivery x workstreams 5 overarching Project BBC FC Allocated Committee / budget Steering Group Editorial themes delivery Closedown pan BBC Report allocated work streams Approvals Document: Closedown Summary Governance VFM document: Document: Review of Finance Case: Targets VFM VFM previous identifying x Legacy Targets Targets identified workstreams Risks / Legacy Legacy workstreams Budget Budget Contingency Lessons Learned Lessons Learned Budget PMO Internal Audit PMO L2012 SG PIR L2012 Steering Group Governance Healthcheck Review Action plan
  • 64. Partnerships British Olympic Association Visit London Ericsson International Olympic Committee Comic Relief Olympic Delivery Authority Badminton England Hackney Council 5 Olympic Boroughs BT London Mayor’s Office Royal Shakespeare Company British Rowing National Archive Arts Council Wimbledon Deloittes Camelot UK Athletics Siemens British Council Sport England Barbican
  • 66. Project Manager is NOT a job title
  • 67.