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PROJECT ENVIRONMENTS
through a knowledge lens
Judy Payne, Hemdean Consulting
The knowledge purpose of projects
• To combine diverse skills and knowledge
• To create a way for the knowledge of single or
multiple organisations to be accessed and
transformed
KM in practice is largely about creating the right
environment and relationships for this to happen
Knowledge environments
use existing
knowledge
create new
knowledge
autonomy
diversity
fairness
growth
order
control
standardisation
efficiency
Working relationships
relationship
type
state of trust motivating
force
outlook behaviour potential
outcomes
collaborative highly invested for the good of
the whole
synergy responsible breakthrough
innovation
co-operative transaction
oriented
for successful
project
outcomes
win-win willing preconceived
success
competitive reluctant or
cautious
to look good win within
rules
shrewd compromise
adversarial distrust not to lose win at any cost cut-throat unpredictable
Types of project
know
what, don’t
know how
don’t know
what, don’t
know how
know
what,
know how
don’t know
what,
know how
GOALS unknownknown
METHODSunknownknown
Types of project
product
development
QUEST
research and
organisational
change
FOG
engineering
PAINTING BY
NUMBERS
systems
development
MOVIE
GOALS unknownknown
METHODSunknownknown
Types of project
know what,
don’t know
how
don’t know
what, don’t
know how
know what,
know how
don’t know
what, know
how
Project management approach
know what,
don’t know
how
don’t know
what, don’t
know how
know what,
know how
don’t know
what, know
how
mission definition
teambuilding
refinement of objectives
milestones
(completion of lifecycle stages)
milestones
(components of product)
activity-based planning
Knowledge management approach
How might understanding knowledge
environments and working relationships help us
increase the chance of success and reduce the
chance of failure?
Knowledge environments
know what,
don’t know
how
don’t know
what, don’t
know how
know what,
know how
don’t know
what, know
how
order
control
standardisation
efficiency
autonomy
diversity
fairness
growth
The other dimension?
know what,
don’t know
how
don’t know
what, don’t
know how
know what,
know how
don’t know
what, know
how
Working relationships
know what,
don’t know
how
don’t know
what, don’t
know how
know what,
know how
don’t know
what, know
how
high trust
for the good of the whole
synergy
responsible behaviour
breakthrough innovation
diminishing chances
of success?
Working relationships
know what,
don’t know
how
don’t know
what, don’t
know how
know what,
know how
don’t know
what, know
how
high trust
for the good of the whole
synergy
responsible behaviour
breakthrough innovation
diminishing chances
of success?
high trust
for the good of the whole
synergy
responsible behaviour
breakthrough innovation
Knowledge management approach
Collaborate
Co-operate
Compete
autonomy
diversity
fairness
growth
order
control
standardisation
efficiency
This presentation was delivered
at an APM event
To find out more about
upcoming events please visit our
website www.apm.org.uk/events

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Project environments through a knowledge lens final by Judy Payne, 9th June 2016

  • 1. PROJECT ENVIRONMENTS through a knowledge lens Judy Payne, Hemdean Consulting
  • 2. The knowledge purpose of projects • To combine diverse skills and knowledge • To create a way for the knowledge of single or multiple organisations to be accessed and transformed KM in practice is largely about creating the right environment and relationships for this to happen
  • 3. Knowledge environments use existing knowledge create new knowledge autonomy diversity fairness growth order control standardisation efficiency
  • 4. Working relationships relationship type state of trust motivating force outlook behaviour potential outcomes collaborative highly invested for the good of the whole synergy responsible breakthrough innovation co-operative transaction oriented for successful project outcomes win-win willing preconceived success competitive reluctant or cautious to look good win within rules shrewd compromise adversarial distrust not to lose win at any cost cut-throat unpredictable
  • 5. Types of project know what, don’t know how don’t know what, don’t know how know what, know how don’t know what, know how GOALS unknownknown METHODSunknownknown
  • 6. Types of project product development QUEST research and organisational change FOG engineering PAINTING BY NUMBERS systems development MOVIE GOALS unknownknown METHODSunknownknown
  • 7. Types of project know what, don’t know how don’t know what, don’t know how know what, know how don’t know what, know how
  • 8. Project management approach know what, don’t know how don’t know what, don’t know how know what, know how don’t know what, know how mission definition teambuilding refinement of objectives milestones (completion of lifecycle stages) milestones (components of product) activity-based planning
  • 9. Knowledge management approach How might understanding knowledge environments and working relationships help us increase the chance of success and reduce the chance of failure?
  • 10. Knowledge environments know what, don’t know how don’t know what, don’t know how know what, know how don’t know what, know how order control standardisation efficiency autonomy diversity fairness growth
  • 11. The other dimension? know what, don’t know how don’t know what, don’t know how know what, know how don’t know what, know how
  • 12. Working relationships know what, don’t know how don’t know what, don’t know how know what, know how don’t know what, know how high trust for the good of the whole synergy responsible behaviour breakthrough innovation diminishing chances of success?
  • 13. Working relationships know what, don’t know how don’t know what, don’t know how know what, know how don’t know what, know how high trust for the good of the whole synergy responsible behaviour breakthrough innovation diminishing chances of success? high trust for the good of the whole synergy responsible behaviour breakthrough innovation
  • 15. This presentation was delivered at an APM event To find out more about upcoming events please visit our website www.apm.org.uk/events