Mohamed Amr Abdul Aal is applying for a position in management and has over 14 years of experience working in hotels. He has held roles such as Front Office Manager and Rooms Division Manager where he oversaw front office operations and ensured high levels of customer satisfaction. Mohamed is seeking a new opportunity to further expand his skills and contribute to a company's progress using his background and work experience.

1. Dear Sir,
Aiming to achieve further steps ahead in my career, I would like to present my
C.V hoping it will assist me finding a way in joining your management team.
With fourteen years experience working in Hotels filed, I had a great
opportunity to gain & invest my experience as a team leader, and through my
training courses I gained languages, management and communication skills.
Sir, your offer will give me an excellent opportunity to expand my skills and
experience where I would like to work.
Enclosed please find my C.V, which outlines previous career and education
background.
Thank you in advanced for your kind consideration.
Career Objective:
Seeking a position in a reputable company
whereby I can contribute in its progress, and use
my background and work experience.

2. Mohamed Amr Abdul Aal
144 Ter’t El Gabal Street
Cairo
Tel: +2 0100 5825896
E-mail: mohamedamr_00@yahoo.com
PERSONAL DATA
Date of Birth : 24/04/1971
Marital Status : Married
Military Status : Served
Education : License of law
OBJECTIVE
I am an experienced ambitious individual focused on working within the
Rooms Division department as part of a team and providing excellent
customer serviceat all times.
Current Employment
Al Mass Hotel 5*Deluxe 276 Rooms from(10/07/2010 till now)
Position- RoomsDivision manager managing all FO operation
such F.D, operator, reservation, Guestrelation, bell desk, Night and duty
managers & HK department.
• Ensureday to day operation runs smoothly.
• Ensurehigh level of guestsatisfaction.
• To be the firstpoint of contact for all guests.
• Train all F.O and HK Team.
Past Employment

3. • Baron Palms Resort 240 rooms 5* Deluxe
Position- front office manager
• Kahramana Sharm Hotel (B&G Hotels &Resorts) (01/02/2007 till
21/06/2008)
Position- front office manager
• SonestaBeachResort Taba 440 rooms (04/2006 –To 06/2007)
Position Supervisor act –asst Front Office.
• HiltonLong Beach1000rooms(October2004–0/42006)Position–Senior
Receptionist
• HiltonTaba410rooms(June2003–October2004)
Position -actingasaseniorreceptionist.
• HiltonAlexandria (October2002–June2003) Opening
Position–DeskAgent.
• RoyalRojanaResort770rooms(August2001–May2002)
Position –DeskAgent
• HiltonSharmDreams550rooms(October1998–April2001)Opening
Position –RoomClerk
• CairoNileHilton(June1997–October1997)
Position –Training
TRAININGCOURSES
• Telephonemanners
• FideliosystembyHiltonInternationaltrainers
• Guestsatisfactionby HiltonInternationaltrainers
• HowtohandleguestcomplaintbyHiltonInternationaltrainers
• F.DShiftleadercourse
• GuestRelationcourse
• NightAuditcourse

4. • Contingency plan
• Train the trainers
• Revenue maximization
ADDITIONAL SKILLS
Computer skills
FidelioSystem(all versions)
Opera
Windows 98, 2000, Millennium, XP
Office 97
All night run skills
ForeignLanguages
English – Very good, speaking, writing and understanding.
French – Fair, speaking and understanding.
Italian – Good, understanding and speaking.
Russian- good, understanding and speaking.
All Documents, certificates &references is available upon request