zaki updated cv 2015
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Zaki Lahwar is seeking a challenging position utilizing his experience in food and beverage management. He has over 10 years of experience as a captain and service associate at top hotels in Qatar including the St. Regis Doha and Sheraton Doha Resort. His responsibilities include supervising outlets, ensuring brand standards, managing guest queries, and assisting with training. He holds a certificate in food and beverage services and has experience in POS systems.
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Ahmed L'ghouAchi is seeking a position in the software industry and is currently located in Ras al Khaima with a work permit. He has experience as a waiter and cook in restaurants and hotels in Morocco and the United Arab Emirates, including positions at Fouquet's Naoura barriere hotel & spa, Kenzi Farah hotel, and C-house coffee shop Milano restaurant. He has computing skills in Microsoft Office and Adobe Photoshop and speaks Arabic, French, and basic English.
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The objective of the given assignment is to identify the different problems in the existing system and propose a solution as well as to make assumptions in areas which lack information. Prepare a feasibility report in four dimensions of feasibility namely-technical, operational, schedule and economical. Choose an appropriate methodology for developing the proposed solution and compare it with various other methodologies. Identify the breakdown of work associated with the chosen methodology. Apply two paradigms of analysis based on object oriented and structured approaches and document them and then present a solution to it.
In short, the main objectives of the project are:
1. To identify the framework of activities associated with methodologies and describe how the techniques are used together to develop a system.
2. To demonstrate, apply and document, to the appropriate standard, the key techniques of analysis and design for the chosen paradigm.
3. To identify the key user interface issues required in a system design.
Based on the mentioned objectives, our team has chosen SSADM as the methodology which stands for Structured System Analysis and Design which has been justified and compared with other methodologies. Physical and logical designs are designed appropriately and documented accordingly giving crystal clear description. All the requirements of the project have been tried to be met with our best efforts and working criteria.
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- 1. St. Regis Doha, Al Gassar Resort, PO Box14435 West bay, Doha, Qatar E-mail : zaki.lahwar@gmail.com Mobile : +974 55303276 OBJECTIVE To join a challenging position in a reputed organization, where I can efficiently utilize My knowledge and potential to achieve the outstanding results for the organization EXPERIENCE Name of Company : St. Regis Doha Hotel & Resort, Gordon Ramsey group PO Box 14435, West Bay, Al Gassar Resort, Doha, Qatar Position held : Captain Duration of work : March (2014) - Present Working in St Regis Doha, Opal by Gordon Ramsey From Starwood Hotel EXPERIENCE Name of Company : Sheraton Doha Resort & Convenction Hotel PO Box-6000, Al Cornices Street, Doha, Qatar Position held : Captain – Service Associate Duration of work : July (2006) – February (2014) Working in Sheraton Doha & Convention Hotel managed by Starwood Hotel as Resort as waiter 16th April 2006 till date JOB RESPONSIBILITIES Supervise Food & Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist F&B management with achieving financial targets
- 2. Assist F&B management with training and development of team members Assist with annual and mid-year appraisals with team members under your responsibility Comply with hotel security, fire regulations and all health and safety legislation Assist other departments wherever necessary and maintain good working relationships Name of Company : M/s Taj Hotel, Lucknow India Position : Waiter Duration of work : Mar-2003 to July-2005 JOB RESPONSIBILITIES • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. • Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. • Communicate with guests, other employees, or departments to ensure guest needs are met. • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. • Thank every guest upon departure, invite them to return, and wish them a fond farewell. • Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. • Support Senior F&B Supervisor or F&B Supervisor in the daily operation and work. Name of Company : M/s Shalimar Hotel, Kolkata India Position : Waiter Duration : Jan-2000 to Dec-2002 JOB RESPONSIBILITIES Perform all necessary tasks to service food & beverage according to the standard of performance manual of the Hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide Advice to guests Consistently monitor quality of food & beverage being served Practice good customer relations and attend to customer complaints/queries satisfactorily Ensure minimum wastage, breakage and spoilage
- 3. Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene) Actively use up selling techniques to exceed guest expectations and increase revenue skills Educational Qualification SSC Bihar State Examination Board Patna, 1995 KEY I.T SKILLS Currently working in Micros POS Well aware from Internet and online data transfer PERSONAL SKILLS Strong communication & interposal skills. Self-motivated. Working well independently as well as team player. CERTIFICATION Certified by U.N Conference Cross Training in Food & Beverages Services Certificate of Service Award at Sheraton Doha Resort & Convention Hotel Service Culture Transformation Sheraton Doha Resort & Convention Hotel Sheraton Experience Service Culture Training Sheraton Brand Service Culture Training. Personal Information Nationality : Indian Date of birth : 05-07-1979 Marital Status : Married Religion : Islam Languages : English, Arabic, Urdu, Hindi State of Qatar I.D : 27935607189 Passport No : F5692613 Date of Issue : 06-12-2005 Date of Expiry : 05-12-2015 Permanent Address : Village & Post Lahwar PS Kewati
- 4. Dist Darbhanga State Bihar (India) Contact Home Mob : +919835848443 Reference : Aramis Borradari (Director of Food &Beverage ) Sheraton Doha Resort & Convention Hotel Email : aramis.gianellaborradori @starwood.com Mobile : +974 55537914 Reference : Mr Francisco Pintoo : Food&Beverage Manager( la vendra Italian restaurant) : Sheraton hotel of DOHA,QATAR Email : Francisco.pintoo1@sheraton.com Mobile : +974 33752972