Warren C. Caasi is a Filipino housekeeping floor supervisor with over 20 years of experience in hospitality and customer service. He currently works at the Hilton Dubai Jumeirah Hotel and Residences, where he leads and supervises the day-to-day operations of the housekeeping department to ensure service standards are followed. He received a Bachelor's degree in Education from the University of Pangasinan and has undergone training in job skills, leadership, and Microsoft Word.

1. Warren C. Caasi
Mobile No. (+971)561878075
E-mail Add. caasiwarren_26@yahoo.com
P.O Box 2431
Hilton Dubai Jumeirah Hotel and Residences
Objectives:
To secure a position in which my skills and experiences in the hospitality industry,
customer service relations can fully be utilized with the opportunity for advancement
and progression of oneself and the company.
Summary of Qualifications.
 With more than 20 years of professional experience includes in hospitality,
customer, guest, clients service.
 Creative, team player, self motivated, career oriented, flexible and can work
under pressure
 Dedicated and inspired to offer great service in hospitality maintaining its
standard and excellence
Work Experience:
Housekeeping Floor Supervisor
Hilton Dubai Jumeirah Hotel and Residences
P.O. Box 2431
Dubai United Arab Emirates
Tel. (+971)399-1111
September 2011 up to present
Duties and Responsibilities:
Summary of Responsibilities:
Reporting to Housekeeping Manager, responsibilities and essential job functions include
but are not limited to the following:
 Consistently offer professional, friendly and engaging service
 Lead and supervise the day-to-day operation of the department to ensure service
standards are followed
 Handle Guest concerns and react quickly, logging and notifying the proper areas
 Actively participate in daily briefing, daily warm up and department meetings
 Ensure Room Attendants are informed daily about priorities in their section

2.  Follow departmental policies and procedures
 Report necessary maintenance items
 Follow all safety and sanitation policies
 Other duties as assigned
Housekeeping Floor Supervisor
Millennium Hotel Doha
P.O. Box 24249
Doha, State of Qatar
Tel. (+974)424-7777
October 2008 to October 2010
Educational Attainment:
College: University of Pangasinan
Bachelor of Science in Education
1992-1994
Training;
Job skills ;Train the trainer
Hilton Dubai Hotel
LEADERSHIP 1
Hilton Dubai Hotel
MICROSOFT WORD
Millennium Hotel Doha
Personal Details:
Date of Birth: June 8, 1975
Place of Birth: Goyoden, Bolinao, Pangasinan
Nationalities: Filipino
Height: 5’6”
Weight: 170 lbs.
Age: 37 years
Status: Single
Character References:
Mr. Kishore Kumar
Executive Housekeeper
Hilton Dubai Jumeirah Hotel and Residences
P.O. Box 2431
Dubai United Arab Emirates
Tel. (+971)399-1111