This "HOW TO" serie is a basic tutorial that aims at helping Not for profit staff (with no communications/marketing background) to use common promotion and visibility tools..
Stratégie webmarketing TPE - Réponse à un brief | Lucie PiresPires Lucie
TP réalisé dans le cadre de la licence marketing digital - Lyon III.
Attentes : Créer une marque répondant au brief
Prendre en compte les contraintes (TPE, budgétaires, concurrence, marché, …)
Idem pour les facteurs clés de succès
Définir un plan stratégique marketing digital
Définir et optimiser son/ses modèles économiques existants et à venir
Identifier les actions, les leviers, les outils
Planifier le plan d’actions sur 2011 et 2012
Argumenter les choix et les budgets
Le(s) ROI attendu(s) : quand, comment, quoi, …
1 benchmark concurrentiel avec un concurrent pertinent qui a mis en place une politique de marketing digital
1. Name:Name: Ahmad AbdAhmad Abd
AllatiefAllatief
HossainHossain
Address:Address: 35 Marsa Matroh st. El_Mataria – Cairo – Egypt.
TelTel: 00966 553731222
EmailEmail: ahmadhossain@hotmail.com
Birth DateBirth Date: 27/08/1979
Marital Status:Marital Status: MarriedMarried
Objectives:Objectives:
To utilize my skills and abilities in a fast growing and aspiring company, to be
A part of a booming business, to gain learning experiences that would result into acquiring new
knowledge and development of skills.
Education:Education:
Ain Shams University - Faculty of Arts
Department of ancient Civilization of Europe.
Languages:Languages:
Arabic : Mother Tongue
English : Very Good
Italian : Very Good
Russian : Hotel Language
Computer Skills:Computer Skills:
• Windows ( All Versions )
• Microsoft Office (Word, Excel, Outlook and PowerPoint)
• Good user of Internet and outlook Exchange programs
• FIDELIO hotel management and operation system 6.2
• FIDELIO V8 professional Edition.
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2. • Opera.
Trainings and Seminars Attended:Trainings and Seminars Attended:
Hotel pre-opening setup and familiarization.
(Maxim Plaza Resort - Sharm El Sheikh).
Standard Grooming and Hygiene.
(Sun International Port Ghalib Resort – Marsa Alam).
Mystery Guest.
(Sun International Port Ghalib Resort – Marsa Alam).
Front Office Skills.
(Ministry Of Tourism).
Train the trainer.
(Ministry Of Tourism).
On Job Training.
(Several Hotels).
Fire Fighting & Evacuation Assistance & First Aid.
(Several Hotels).
Professional Qualifications:Professional Qualifications:
Ability to work under pressure.
Flexible & team worker, ability to relate to people at all levels.
Can adjust promptly in any new environment.
Positive attitude.
Experience in handling different types of guests including VIPs.
Develop & maintain high level of communication.
Excellent level of customer service.
Up-selling skills.
Excellent presentation skills.
Promotional & Marketing skills.
Training skills.
Highly committed to the concept of the customer care.
Good conversation skills.
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3. Time keeping.
Professional ExperienceProfessional Experience:
1):- Desert Palm Apart-Hotel Saudi Arabia
Front Office Manager
September 2014 until Now
2):- Gemma Beach Resort Marsa Alam 5*
Assistant Front Office Manager
November 2011 until July 2013
3):- SUNRISE Diamond Beach Resort Sharm El Sheikh 5*
Front Office Supervisor & Replacing the night manager
August 2010 until October 2011
4):- SUNRISE Island view Resort Sharm El Sheikh 5*
Front Office Shift Leader
July 2009 until July 2010
5):- SUNRISE Island view Resort Sharm El Sheikh 5*
Front Office Receptionist
Jun 2008 until Jun 2009
6):-6):- SOLYMAR Belvedere Resort Sharm El Sheikh 5*SOLYMAR Belvedere Resort Sharm El Sheikh 5*
Front Office Receptionist
Jun 2006 until December 2007
7):-7):- Several Hotels in Sharm El SheikhSeveral Hotels in Sharm El Sheikh
Operation Controller for Tourist Transportation Company
August 2004 until May 2006
8):-8):- MAXIM PLAZA Resort Sharm El Sheik 5*MAXIM PLAZA Resort Sharm El Sheik 5*
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