Sarah Meadway is a charismatic and organized individual with over 10 years of experience in care coordination and project management. She currently works as a Line Manager and Project Coordinator at The National Autistic Society Hertfordshire, where she manages four properties, oversees 19 staff members, and develops support plans for those with autism. Previously, she has held roles as a Senior Support Worker and Key Worker at rehabilitation centers, where she set up new programs and services, secured funding for clients, and provided direct care.

1. SARAH MEADWAY…
About me:
Charismatic and brimming with positivity; I think there is always a solution, no matter the problem. It has
been said that I’m a dependable person in a storm. I get through day-to-day tasks by being well organised
and to the point. I like to get the best from other people and enjoy showing them how I can help.
What do I do at the moment?
Line Manager/Project Coordinator – The National Autistic Society Hertfordshire (1 year)
 Manage four properties with four service users, 19 staff members, and supervise 8 staff closely.
Further details:
 Developing and implementing support plans and leading the team through them:
o Plans are developed by building knowledge of the service user as an individual; finding insights
into their interests and aspirations by spending time with them and those that work with them -
this is in addition to the direct needs of their diagnosis as identified by TRIAD assessment.
o Continual verbal and written contact with support staff helps to further my understanding of
each individual’s character and needs; findings are fed back into each plan.
o Audits are used to ensure employees are implementing support plans, reaching goals and that
the quality of life is as good as we can make it
o Monitoring the satisfaction of each employee with regard to the individual they are working
with and the effectiveness of their support plan.
 Monitoring and improving the team – carrying out monthly supervisions and yearly appraisals of
staff at all levels. Training to improve performance and development of goals to progress their
position and career.
 Staffing – developing rotas, ensuring shifts are covered, moving staff around based upon the needs
of the service user. Addressing grievances, sickness and job satisfaction.
 Managing petty cash for the entire Hertfordshire service using bank book
 Budgeting plans for all service users – I have designed a formulaic excel programme for all services
to input cash spends. This was distributed to parents, managers and team members. I reviewed
previous budgets and developed cash projections for the following year.
 Lone working on shift – I do this to understand the service user and also to understand the
challenge faced by support workers within the team.
 Risk assessments – A risk assessment is carried out for each property and is based around the
individual service user.
 Training - I have met the training needs of the service by:
 Being trained to a high standard myself with a genuine interest in the care needs of those I support
 Furthering my knowledge of autism through additional training which I fed back through to staff
 Developing relationships that allow open channels of communication for all remote workers.
Employees feel able to call for clarification
 Providing training to identify the initial skills needed to ensure basic knowledge base
 Initial training provided with 1:1 on support through phone calls, emails and face to face meetings
this results in a competent level of understanding of the job role
CURRICULUM VITAE

2.  Monitoring and developing core skills into a broad skill set to enable individuals to provide high
quality care
 Using remote learning tools, such as online training to further develop and motivate staff in their
roles
 Identifying the importance of peer to peer support in developing a deeper understanding of service
users’ needs and staying motivated.
 On call – to deal with emergency situations and offer support for staff on shift:
o Reliability is critical – I manage this through personal discipline
o Ability to adjust communication style to the severity of the emergency situation
o Flexibility reassures my team they can contact me anytime and in any way
o Level headed, quick-thinking can solve a problem before its escalates
 Interviewing, matching staff and building teams
o Are they right for us, are we right for them?
o Skills, interests and the background of each employee is matched to that of the service user
o I must ensure that the team complement each other and that they can communication with
one another to understand the wider needs of the service
What did I do before this?
Senior Support Worker/Key Worker – Voyage Rehabilitation Unit Bristol (1.5 years)
 Set up a unique and now widely used support group structure:
o Identified the need for a support group for parents, children and friends of those we
supported through the rehabilitation process
o Set up and ran a support group to meet and talk through the difficulties of having a relative
or friend working in the care sector
o Continued support through regular email, phone contact and meeting minutes
o Suggested forums and groups for others to attend to reduce feelings of isolation
 Set up a new site and got it running
o Implemented a brand new rehabilitation service. This included assessments, interviews and
placements
o Worked with a multidisciplinary team to devise care packages based upon care needs
o Key-worked individuals through the rehabilitation process: I worked closely with an
individual who was told they would never move out of 24 hour residential care and into his
own flat. We began bidding for his own flat, in order to move out of residential; huge
rehabilitation gains were made over a 3 year period after their injury
 Developing support plans from scratch – now adopted throughout Voyage Care nationwide
o Given a brief outline of what was required for new support plans
o Then developed a plan to match the service and the needs of the individuals, taking into
regard the relevant background information. Once completed, my manager sent the plans
through to the head office where they were used to demonstrate the standard required
across the UK.
 Fighting for funding – 100% success
o Meeting with management and multi-disciplinary team to discuss the needs of each
individual and whether further care was required and in what area.
o Met with social workers and case managers to evidence care needs through review
documentation and statistical analysis of their progress.
o I secured a six month placement with increased physiotherapy sessions for an individual
with a traumatic brain injury, when social care were content to simply move the individual
into an elderly home.
o Assisted the team in securing personal funding for an individual to have increased 1:1
support enabling them to once again become active in the community

3. o Secured therapeutic funding from a social team for an individual to attend dance lessons as
a therapy to help with anger management
Support worker and Volunteer – Paul’s Place Charity Bristol (1.5 years)
 Volunteered through final of year at University, hired full time upon graduating;
o Upon deciding I would like to study brain injury rehabilitation for the MSc I researched local
volunteer placements where I could work closely with those I would like to support in the
future
o Met with a day centre manager and was offered a volunteer position where I ran activities,
provided emotional support and helped with personal care needs. This inspired me to
continue working in the care setting and to see first-hand the importance of charity work
through the progress and support provided to those in the day centre.
 Setting up and running new activities
o Set up a drama group for those attending to be involved in, had a great response and was
enjoyed by all involved often ending in hysterics from all parties involved.
o Learnt to drive a 16 seat minibus so I could take everyone out for amazing day trips
 Fundraising
o Carried out daily fundraising through internal lottery games and raffles
o Helped out a fundraising events including stage shows, open days and fundraising events at
the local community grounds.
 Complete client support
o Carried out personal care needs through toileting, meal help and mobility needs
o Carried out 1:1 support on holidays around the county for 2/3 individuals at any one time
o Assisted a young man out of his wheelchair to be able to dance, an activity he used to do
regularly but could no longer do.
Supervisor/Key Holder – Fat Face, Bristol (2 years)
 Stock management, merchandising, opening and closing shop and petty cash
 Targets, sale building and managing the store as manager on duty
Referees on Request
If you want to know more –Call: 07896017929 Email: sarahmeadway@gmail.com
What skills do I have that you can use?
 Excellent face to face presence
 Confident phone manner
 Working knowledge of CQC
 Previous interview experience
 Previous CV appraiser
 IT literate (PC and MAC and all office
programs)
 SPSS trained (statistical analysis)
What education doI have?
 2011- 2013: MSc Brain Injury
Rehabilitation (postponed dissertation,
current PG Diploma grade: pass)
 University of Birmingham
 Alongside full time work in Bristol
 2007-2011: BSc Psychology 2:1
 University of the West of England