Philippa Guinness has over 25 years of experience in social care, education, management, auditing, and training. She has held various roles such as manager, auditor, assessor, and trainer within residential and day social care services in the UK and Ireland. Her experience includes caring for individuals with learning disabilities, autism, mental health issues, and challenging behaviors. She has managed staff, budgets, and the expansion of new services. Guinness has extensive training and qualifications in social care, management, auditing, and health and safety. Her interests include supporting her children's activities, qualifying as a cricket coach, and recently becoming a trustee for a local charity focused on flood relief.

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Philippa Guinness
Address: Hillocks Farm House, The Hillocks, Croston, Leyland, Lancs PR26 9RE
Telephone: 01772 600957/ 07508 434207
Email: philippanesirky@me.com
Profile
Social Care professional with over twenty five years’ experience in the Residential and Day Social
Care Services, Special Education and Mainstream teaching. This was achieved by holding
appointments as Auditor, Site Manager, Manager, Assessor and Trainer, within the UK and
Southern Ireland.
Key Skills and Experience
 Auditing: 12 Services in Southern Ireland, ranging through Residential, supported
Accommodation and Respite.
 Site Management: Setting up new Services on site and overseeing their operation.
 Management: Of a Service – staffing, programmes, budgets, Health and Safety.
 Care of Individuals with Mental Health Issues : Specialising in Borderline Personality Disorder.
 Care of Individuals with Learning Disabilities : Specialising in Severe Challenging Behaviour ,
Autism.
 Training and Assessing : NVQ Social Care and Registered Manager Awards, Child Protection,
Crisis Prevention and Breakaway / Restraint.
Career History
June 14 – present (currently on a 1 year’s leave of Absence whilst relocating )
Rehab Care, Ireland
Auditor
 Whilst remaining Site Manager, I was asked by Rehab Care to take on the additional role of
Auditing its 12 Residential Services throughout Ireland because the systems and structures I
had put in place in my own Services had achieved the standards set by the Government Health
Information Quality Authority (HIQA). This involved visiting the Services, reporting in detail on
their operations, briefing and follow up coaching of the managers involved. I was also asked to
be on a number of groups updating and adapting Rehab Care Policies. These included Finance,
Medication and Positive Behaviour Management Policies.
June 09 – present
Rehab Care, Ireland
Site Manager, South Tipperary
 Initially appointed Manager of the one existing Residential Service , but with the brief to
expand the Services on site . This was achieved by setting up 4 additional Services and taking
on responsibility for the Day Care Service on site.
 As such , I managed and supported 2 Team Leaders , 28 staff and 12 Individuals for the
Residential Services and 1 Team leader , 6 staff and 13 Individuals for the Day Service.
 Managed an annual budget for the site of €1 million.

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 Managed all Health and Safety aspects for site which resulted in high commendation from
HIQA for the work in my service on Risk Assessments through to positive Risk Management.
Rehab Care then asked me to disseminate this work through seminar to all Rehab Managers so
that the same level and approach could be used across all Services in Ireland.
 Support Individuals with disability to reach a greater level of independence. Some individuals
progressed from full residential support to supported independent living. This was achieved by
assessing, devising and running programmes to support these individuals through skills
learning or behavioural supports alongside Positive, Person centred Planning.
 Set up systems and structures which allowed the Residential Services to pass HIQA
competency.
 Managed a rural setting with animal husbandry and horticulture.
 Trained Staff throughout Ireland in Crisis prevention and Positive Behaviour Management.
 Regularly liaised with Share Holders to both inform and seek financial support. This promoted
their continued commitment to our Services and maintained positive working relationships.
 Looked for opportunities to open and expand new ventures. For example, established a
Service for individuals with the dual diagnosis of a learning disability and a mental illness. This
developed from the closing down of local Psychiatric hospitals and units and integrating long
stay individuals back into the community. This also profited Rehab Care financially.
 Organised and facilitated fundraising events to promote community relations and support the
financial wishes of the individuals.
Oct 07 – June 09
Rehab Care, Ireland
Relief Care worker and Day service Programme Facilitator
Part time and relief hours chosen as my son with additional complex needs still needed my support at
home and within School.
 Support Individuals, with ranges of Disabilities, within both their day service setting and in
their Residential Services.
Oct 05 –Oct 07
Moved, as a family, from the UK to Ireland to run a self sufficient small holding.
Oct 04- Oct 05
Progress Care and Education, Leyland, Lancs
Staff Trainer and NVQ Assessor
 Train Staff throughout Progress Care and Education in NVQ Care awards which allowed them
to achieve competency and improved staff performance.
 Supervise staff through their NVQ’s (levels 3 , 4 and Registered Managers Award)
 Assess staff’s NVQ’s
Jan 02- Oct 05
Progress Care and Education, Leyland, Lancs
Deputy and Residential Services Manager- registered with Commission for Social Care Inspectorate
(CSCI)
Full Management role with particular focus on

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 Adults and children who had Severe Intellectual Disability often coupled with Severe
Challenging Behaviour.
 Additional Responsibility for overseeing and organising new staff, including their induction,
arranging mentors and relevant orientation days. This resulted in a higher staff retention rate
than had previously been achieved.
 Developing an Absence Management Plan which reduced absence through sickness to a level
lower than previously recorded.
Feb 01 -Jan 02
Maternity leave- moved back to Lancashire
June 98- Feb 01
Moved as a family from Lancashire to North Wales and concentrated on bringing up my 3 children
under the age of 18 months, two of them twins, one of whom had additional complex needs. I became
involved in community activities as follows:
 Set up and ran a Bi-lingual Sunday School in the medium of Welsh and English.
 Was Chair Person of the Play Group, managing the recruiting of staff and fundraising.
 Volunteer helper in Primary School Special Supports Room.
 Learnt Welsh, which enabled me to support my children with their homework which was in
Welsh.
June 97-June 98
Progress Care and Education
Residential Services Manager
Full Management role with particular focus on
 Individual with sensory and intellectual disability.
 Living in the community.
Oct 95 – June 97
Progress Care and Education
Relief Care worker
Took on this role whilst continuing lecturing at Runshaw Tertiary College
 Support Individuals, with ranges of Disabilities, within both their Day Service setting and in
their Residential Services.
Sept 95- June 96
Runshaw Tertiary College
Lecturer
 Wrote course “Understanding and Awareness of Disabilities” for BTEC Social Care Course.
 Delivered course to students
 Assessed students

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Sept 94 -July 95
University of Central Lancashire
Diploma in Psychology
Jan 94-June 94
St James’ School Chorley, Lancs
Special Needs Support Assistant
 Support individual pupil in classroom environment. Manage his behaviour and additional
needs effectively which facilitated his learning and independence.
 Support teacher in any other classroom activities.
Jan 94 –Oct 94
Beech Tree School and Residential Service
Relief Care Worker (Role done concurrently with SNA at St James’ school)
Feb 88 – Jan 94
Beech Tree School and Residential Service
Care Worker and Deputy Manager
Full Care Worker and Deputy role with particular focus on
 Supporting children with Severe Learning Disability and Severe Challenging Behaviour within
Residential Care and School setting.
 Support children to access community facilities.
 Provide outreach service to families which allowed them to have their children visit their
homes.
Education / Training
2006 Chartered Management Institute Registered Managers Award in Social Care
2005 Chartered Management Institute NVQ level 4 in Registered Manager (Adult)
2005 Chartered Management Institute NVQ level 3in Social Care
2004 Open University Units BSc (Hons) Psychology
2004 CSCI Assessed as Registered Manager
2004 Nelson and Colne college A1 Assessor for NVQ Care Awards
1995 University of Central Lanashire Diploma In Psychology
1989 Runshaw Tertiary College BTEC National Diploma in Social Care
1986 Bishop Rawstorne High School O levels
Member of the Chartered Management Institute
Summary of Professional Development and Activities
Accredited trainer in Crisis prevention intervention 2004/5 and 2010-2014
Trainer in HIQA(Irelands regulatory body) 2014/5
Developed Auditing criteria tools
Adult and Child Protection Training
People and Manual Handling
Health and Safety IOSH
Crisis prevention intervention Training

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Absence Management Training
Supervision Training
HR Training
Interview Training
Mental Health Training
Risk Management
Medication Management
IPlanit
Excel training
Food Safety
Epilepsy Training
Autism Awareness Training
TEACCH (Treatment and Education of Autistic and Communication-Handicapped Children)
Interests
I am a mum of 4 children, one of which has a Disability. Despite this busy home life, and in recent
years against the background of increasing marital difficulties and eventual breakdown, I have always
maintained a high standard of work with clear work /home boundaries. I am always looking to
develop and expand my experience and interests, such as when I took on the additional responsibility
to audit Rehab Services and became involved in developing the Rehab Policies.
A feature of my busy home life has been supporting my children in their various chosen sports and
activities- Athletics, Cricket ,Fencing etc. In the process of providing this support, I became a qualified
Cricket Coach, the first such female coach in Southern Ireland.
Having relocated to England, I have spent time supporting my local community and have recently
been appointed Trustee and Secretary of Croston Flood Relief, now established as a Charity.