Hyacinth Kearney has over 3 years of experience in customer service roles including as a medical records clerk, sales associate, model, barista, waitress, and caterer. She is currently pursuing a psychology degree from Santa Monica College and expects to graduate in January 2017. Kearney maintains a 3.8 GPA and has strong communication, time management, and responsibility skills.

1. H Y A C I N T H K E A R N E Y
1224 S Corning st. Los angeles , California, 90035 8184223027 hy acinth.a.kearney @gmail.com
WORK EXPERIENCE
Medical Mail Network Inc.
Medical Records Clerk, February 2013- June 2015
Handled confidential patient records
Responsible for accurately filing and distributing a large volume of reports
Promoted to team leader after only six months
Trained all new hires
Managed costumer service orders and phone inquires
BRANDY MELVILLE, SANTA MONICA, CA
Sales associate , Jan 2013 – Jul 2014
Resolve customer complaints regarding sales and service.
Determine price schedules and discount rates.
Monitor customer preferences to determine focus of sales efforts.
ABERCROMBIE , WOODLAND HILLS, CA
Model, Mar 2013 – Sep 2013
Dress in sample or completed garments, and select accessories.
Greet customers while modeling the merchandise
FRESH, TOPANGA CANYON, CA
Barista/Waitress , Jul 2014 – Jun 2015
Greet guests and seat them at tables or in waiting areas.
Provide guests with menus.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an
appropriate number of seatings.
Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make
conversation.

2. Answer telephone calls and respond to inquiries or transfer calls.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details
are handled properly and customers' concerns are addressed.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Inform patrons of establishment specialties and features.
Receive and record patrons' dining reservations.
Take and prepare to-go orders.
Operate cash registers to accept payments for food and beverages.
Order or requisition supplies and equipment for tables and serving stations.
Assist with preparing and serving food and beverages.
Prepare cash receipts after establishments close, and make bank deposits.
THE 1909, TOPANGA CANYON, CA
Caterer, Jul 2015 – Present
Responsible for fulfilling the needs of all guests, bride, and bridal party. Ensure a smooth cocktail hour,
serve dinner, and help organize cake-cutting, garter, and bouquet ceremony. Personally interact with bride
and groom to ensure their fantasies come to life.
Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or
supervisors' instructions, following approved procedures.
Take and record temperature of food and food storage areas such as refrigerators and freezers.
Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.
Portion and wrap the food, or place it directly on plates for service to patrons.
Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads.
Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage
areas.
Remove trash and clean kitchen garbage containers.
Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.

3. Carry food supplies, equipment, and utensils to and from storage and work areas.
Inform supervisors when equipment is not working properly and when food and supplies are getting low,
and order needed items.
Keep records of the quantities of food used.
Load dishes, glasses, and tableware into dishwashing machines.
Operate cash register, handle money, and give correct change.
EDUCATION
SANTA MONICA COLLEGE, SANTA MONICA , CA
Candidate, Expected graduation, Jan 2017
Phycology major
Maintaining a 3.8 GPA
CALABASAS HIGH SCHOOL , CALABASAS , CA
High School Diploma, May 2014
ADDITIONAL SKILLS
Works extremely well with others
Great with time management
Great advertising rep
Out going personality
Personal characteristics; adaptable in any situation; highly responsible and reliable; tactful and discreet
Communication; Communicate well when speaking; able to act well as a liaison between different
personality types; comfortable and effective communicating with people of all walks of life; always up
beat, positive and outgoing,
Responsibility; accustomed to being in positions of responsibility; self motivated and willing to set goals
and achieve them.
Personal characteristics; adaptable in any situation; highly responsible and reliable; tactful and discreet.