Presentation of the findings of the evaluation of CTA web2.0 and social media training programme (2011-2012) - by Pier Andrea Pirani (Euforic Services), 28 March 2013.
Presentation of the findings of the external evaluation of CTA web 2.0 and social media training programme (2011-2012) - by Pier Andrea Pirani (Euforic Services), 28 March 2013.
PR, events and stakeholder relations project with global impact, The University of Nottingham's Shanghai Expo project set new benchmarks in international communications and generated unprecedented ROI for the University. The campaign won Gold at the 2011 Heist Awards for Best Business / Community Engagement Campaign.
Push notifications, digital badges & leaderboards: Evaluating the impact of Q...Katya Pechenkina, PhD
This paper reports on the efficacy of a mobile learning intervention that combined ‘push notifications’ and game principles within a timed quiz app. An institutional interdisciplinary case study was conducted which compared rates of student retention and academic performance with their usage of a purpose-designed learning app. Leading up to lectures the app ‘pushed’ daily quizzes to students’ personal mobile devices and then rewarded them with feedback, points, badges and a position on a leaderboard. It was found that since the introduction of the app there was an increase in student retention rate of 12.23%, an increase in academic performance of 7.03% and a significant positive correlation of .40 between students’ scoring highly on the app and achieving higher academic grades. Conclusions are made in regards to what these findings mean for the future research into higher education learning enabled via mobile app technologies. More broadly, we discuss the implications of our findings in regards to the key higher education stakeholders: universities, educators and students.
This second annual report from BestColleges provides information about how employers have changed their recruiting and hiring practices since the coronavirus outbreak and their perception of online education. The report includes feedback from online students, college administrators, and business leaders in the U.S. Presented at the 2021 Annual Conference of the National Career Development Association.
Presentation of the findings of the external evaluation of CTA web 2.0 and social media training programme (2011-2012) - by Pier Andrea Pirani (Euforic Services), 28 March 2013.
PR, events and stakeholder relations project with global impact, The University of Nottingham's Shanghai Expo project set new benchmarks in international communications and generated unprecedented ROI for the University. The campaign won Gold at the 2011 Heist Awards for Best Business / Community Engagement Campaign.
Push notifications, digital badges & leaderboards: Evaluating the impact of Q...Katya Pechenkina, PhD
This paper reports on the efficacy of a mobile learning intervention that combined ‘push notifications’ and game principles within a timed quiz app. An institutional interdisciplinary case study was conducted which compared rates of student retention and academic performance with their usage of a purpose-designed learning app. Leading up to lectures the app ‘pushed’ daily quizzes to students’ personal mobile devices and then rewarded them with feedback, points, badges and a position on a leaderboard. It was found that since the introduction of the app there was an increase in student retention rate of 12.23%, an increase in academic performance of 7.03% and a significant positive correlation of .40 between students’ scoring highly on the app and achieving higher academic grades. Conclusions are made in regards to what these findings mean for the future research into higher education learning enabled via mobile app technologies. More broadly, we discuss the implications of our findings in regards to the key higher education stakeholders: universities, educators and students.
This second annual report from BestColleges provides information about how employers have changed their recruiting and hiring practices since the coronavirus outbreak and their perception of online education. The report includes feedback from online students, college administrators, and business leaders in the U.S. Presented at the 2021 Annual Conference of the National Career Development Association.
Developing digital skills for libraries and learning resource centresJisc
Speaker: Tracey Totty, library services manager, Middlesbrough College.
Having identified digital and IT skills as a weak area for most of the learning resource centre staff, last academic year Middlesbrough College developed a CPD programme.
It covered revising the basics of Office programs and learning new functions in them, looking at CreativeCommons and copyright-free resources, VLE training to help answer learner queries, screencasting, social media updates, doing MOOCs to help us understand what digital skills employers want, increasing their own skills, learning what to include in blended learning and to giving them an idea of what might be in their blended learning initiative and making better use of their OPAC and e-resources.
Social Media Strategy For Business - PixelMEDIAPixelMEDIA
A presentation on the hi-level planning for a social media strategy and implementation, by Jonathan B O'Donnell
Topics covered:
* What is Social Media?
* Why is it important to your business?
* Have a plan - Vision to Implementation
* Success Stories
Mobilizing Communities in a Connected Age Funders EditionMargaret Stangl
The Mitchell Kapor Foundation and ZeroDividel share learnings from a recent report “Mobilizing Communities in a Connected Age.” Joined by staff from Color of Change and Netroots Nation, discover how philanthropic and nonprofit organizations are collaborating to use new technology tools to expand outreach, foster constituent loyalty, drive revenue, increase operational efficiencies, and spur innovation.
Benchmarking Impact of Online CSR Conversations on Corporate ReputationNikkie Vinke
Corporate social responsibility (CSR), or a company‟s commitment to improve societal well-being through discretionary business practices and contributions of corporate resources (Kotler & Lee, 2005), is becoming more integrated into business by growing numbers of organizations. However, allowing an organization to truly leverage its CSR potentials via communication on the topic of CSR, remains a difficult subject for many companies. With the emergence of social media, new possibilities for reaching out to stakeholders have presented themselves. This study explores these possibilities through a benchmarking study of three European telecom providers. Throughout the thesis, the motivations of individuals to engage with a brand on the social networks Facebook and Twitter are taken into account. This study further investigates the consequences for the evaluations of these brands by the „fans and followers‟. Content analysis of the posted messages revealed that of the three companies, not a single one designates substantial amounts of attention to CSR-topics in their communication through social networks. Interaction with stakeholders on the topic was also scarce. Results of a survey among social media users showed that motivations for engaging with a brand differ per network. Facebook-users generally are driven more intensely by a need for information, remuneration, entertainment, identity, and interaction than Twitter-users. Additionally, it appeared that brand interaction through Facebook has the most positive influence on the perception of the brand by the individual. Nevertheless, respondents preferred Twitter as a channel for information about network disturbances and for webcare purposes, in which the channel can contribute to protecting the corporate reputation.
Key words: corporate communication, corporate social responsibility, CSR communication, reputation management, social media, social network sites, uses and gratifications.
This study was presented at the Social Media for Social Purposes Conference, Copenhagen, Denmark, October 31, 2011.
“Durante los próximos años, los avances más innovadores en el campo de la movilidad no tendrán casi nada que ver con el dispositivo, sino con las aplicaciones que proporcionará. Y las organizaciones –y sus departamentos de comunicación- deberán hacer lo mismo que los individuos están haciendo al integrar el móvil en cada parcela de sus vidas”, ha declarado Alfonso González Herrero, coordinador en España de la Asociación Española de Directores de Comunicación, EACD, durante la presentación del ECM 2014
Effective social media to engage the public and volunteersWilliam Mortada
The potential benefits of using social media as a communication tool. How other organisations have used social media. Evaluate how you could use it in own organisation. Participants are encouraged to share their own experiences so that we can learn from each other.
Workshop held at Volunteer Centre Newcastle on 23 March 2017.
This presentation provides an overview of the research I performed into:
- how Dutch companies are using social media;
- how these companies are organizing their social media activities.
The research was performed in Q4 of 2009 in collaboration with Jungle Minds internet consultants.
This presntation was made to a group of Australian Major Road Project Managers. The focus was on how Social Media tools and communications can help major projects better reach the public. The key takeout was that the costs of attracting one follower and keeping them for the life a project is far cheaper than continually trying to reach them over the life of a project.
Developing digital skills for libraries and learning resource centresJisc
Speaker: Tracey Totty, library services manager, Middlesbrough College.
Having identified digital and IT skills as a weak area for most of the learning resource centre staff, last academic year Middlesbrough College developed a CPD programme.
It covered revising the basics of Office programs and learning new functions in them, looking at CreativeCommons and copyright-free resources, VLE training to help answer learner queries, screencasting, social media updates, doing MOOCs to help us understand what digital skills employers want, increasing their own skills, learning what to include in blended learning and to giving them an idea of what might be in their blended learning initiative and making better use of their OPAC and e-resources.
Social Media Strategy For Business - PixelMEDIAPixelMEDIA
A presentation on the hi-level planning for a social media strategy and implementation, by Jonathan B O'Donnell
Topics covered:
* What is Social Media?
* Why is it important to your business?
* Have a plan - Vision to Implementation
* Success Stories
Mobilizing Communities in a Connected Age Funders EditionMargaret Stangl
The Mitchell Kapor Foundation and ZeroDividel share learnings from a recent report “Mobilizing Communities in a Connected Age.” Joined by staff from Color of Change and Netroots Nation, discover how philanthropic and nonprofit organizations are collaborating to use new technology tools to expand outreach, foster constituent loyalty, drive revenue, increase operational efficiencies, and spur innovation.
Benchmarking Impact of Online CSR Conversations on Corporate ReputationNikkie Vinke
Corporate social responsibility (CSR), or a company‟s commitment to improve societal well-being through discretionary business practices and contributions of corporate resources (Kotler & Lee, 2005), is becoming more integrated into business by growing numbers of organizations. However, allowing an organization to truly leverage its CSR potentials via communication on the topic of CSR, remains a difficult subject for many companies. With the emergence of social media, new possibilities for reaching out to stakeholders have presented themselves. This study explores these possibilities through a benchmarking study of three European telecom providers. Throughout the thesis, the motivations of individuals to engage with a brand on the social networks Facebook and Twitter are taken into account. This study further investigates the consequences for the evaluations of these brands by the „fans and followers‟. Content analysis of the posted messages revealed that of the three companies, not a single one designates substantial amounts of attention to CSR-topics in their communication through social networks. Interaction with stakeholders on the topic was also scarce. Results of a survey among social media users showed that motivations for engaging with a brand differ per network. Facebook-users generally are driven more intensely by a need for information, remuneration, entertainment, identity, and interaction than Twitter-users. Additionally, it appeared that brand interaction through Facebook has the most positive influence on the perception of the brand by the individual. Nevertheless, respondents preferred Twitter as a channel for information about network disturbances and for webcare purposes, in which the channel can contribute to protecting the corporate reputation.
Key words: corporate communication, corporate social responsibility, CSR communication, reputation management, social media, social network sites, uses and gratifications.
This study was presented at the Social Media for Social Purposes Conference, Copenhagen, Denmark, October 31, 2011.
“Durante los próximos años, los avances más innovadores en el campo de la movilidad no tendrán casi nada que ver con el dispositivo, sino con las aplicaciones que proporcionará. Y las organizaciones –y sus departamentos de comunicación- deberán hacer lo mismo que los individuos están haciendo al integrar el móvil en cada parcela de sus vidas”, ha declarado Alfonso González Herrero, coordinador en España de la Asociación Española de Directores de Comunicación, EACD, durante la presentación del ECM 2014
Effective social media to engage the public and volunteersWilliam Mortada
The potential benefits of using social media as a communication tool. How other organisations have used social media. Evaluate how you could use it in own organisation. Participants are encouraged to share their own experiences so that we can learn from each other.
Workshop held at Volunteer Centre Newcastle on 23 March 2017.
This presentation provides an overview of the research I performed into:
- how Dutch companies are using social media;
- how these companies are organizing their social media activities.
The research was performed in Q4 of 2009 in collaboration with Jungle Minds internet consultants.
This presntation was made to a group of Australian Major Road Project Managers. The focus was on how Social Media tools and communications can help major projects better reach the public. The key takeout was that the costs of attracting one follower and keeping them for the life a project is far cheaper than continually trying to reach them over the life of a project.
Liberating Structures 2 with blended f2f/online participation at #sfaddisEuforic Services
Slides used to support an experimental session at the May 2015 AgKnowledge Innovation Process ShareFair in Addis Ababa. We were introducing some examples of LiberatingStructures methods and testing out different options for remote participation
211 slides représentant le cours de marketing pharmaceutique que j'ai enseigné pendant 9 ans aux étudiants du Master de Marketing Pharmaceutique de la Faculté de Pharmacie de Chatenay Malabry
Examining the practical value of social media as a communication tooldebparker
What is Social Media
How is Social Media used to communicate
Using Social Media in internal communications
The challenges
Case study:
Department of Education & Early Childhood Development’s Online Communications and Collaboration Strategy
U-Spring: 2016 Corporate University Global Survey ResultsBPI group
Results of BPI group's 2016 global survey on corporate universities and new methods of organizational learning. Join us in reimagining the corporate university!
One of the poisoned chalices that many finance departments have been tossed by their CEO or COO is to justify the extensive time being invested in social media - marketers being seen as having gone native. Based on a recent MPF survey into digital and social technologies:
Their primary purpose, according to both marketing and management, is raising profile, in effect advertising. However, advertising has always been recognized as far less relevant than other marketing tools for professional firms, so it is unlikely alone to justify the current level of investment.
Another purpose is fostering collaboration and interactions with clients and other audiences. However, this received a far lower priority, especially from marketing, with, for example, 50 percent of firms measuring online conversations but only 10 percent of practice group leaders receiving relevant KPI analytics.
A third purpose is obtaining new client instructions. Worryingly, this emerged as the preferred outcome for both marketing and management in spite of all the marketing textbooks telling us that measuring advertising by new work gained is misleading and dangerous.
The concern is that, unless the mismatch between purposes and outcomes is resolved through increased clarity, a train crash can be expected, with marketing being the victims. Under this scenario, how easy will it be to reclaim the territory surrendered to others in a zero-sum world?
Attendees will learn:
The most popular social media channels used by peer firms.
The need to clarify the purposes of using social media.
The limited role for formal training in improving digital expertise.
The need to share KPI analytics with practice leaders.
Ways to avoid a mismatch of outcomes and purposes.
This webinar is specifically developed for anyone currently managing a computer center, librarians involved in computer-related programs, those who support digital literacy programs, or BTOP grant recipients. You will leave with an understanding of how to track the impact of your public access computers and computer training programs.
A summary of some examples and principles for visualising data and information, for info-graphics and other presentations. The context is International Development
A process server is a authorized person for delivering legal documents, such as summons, complaints, subpoenas, and other court papers, to peoples involved in legal proceedings.
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
Many ways to support street children.pptxSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
What is the point of small housing associations.pptxPaul Smith
Given the small scale of housing associations and their relative high cost per home what is the point of them and how do we justify their continued existance
This session provides a comprehensive overview of the latest updates to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (commonly known as the Uniform Guidance) outlined in the 2 CFR 200.
With a focus on the 2024 revisions issued by the Office of Management and Budget (OMB), participants will gain insight into the key changes affecting federal grant recipients. The session will delve into critical regulatory updates, providing attendees with the knowledge and tools necessary to navigate and comply with the evolving landscape of federal grant management.
Learning Objectives:
- Understand the rationale behind the 2024 updates to the Uniform Guidance outlined in 2 CFR 200, and their implications for federal grant recipients.
- Identify the key changes and revisions introduced by the Office of Management and Budget (OMB) in the 2024 edition of 2 CFR 200.
- Gain proficiency in applying the updated regulations to ensure compliance with federal grant requirements and avoid potential audit findings.
- Develop strategies for effectively implementing the new guidelines within the grant management processes of their respective organizations, fostering efficiency and accountability in federal grant administration.
Canadian Immigration Tracker March 2024 - Key SlidesAndrew Griffith
Highlights
Permanent Residents decrease along with percentage of TR2PR decline to 52 percent of all Permanent Residents.
March asylum claim data not issued as of May 27 (unusually late). Irregular arrivals remain very small.
Study permit applications experiencing sharp decrease as a result of announced caps over 50 percent compared to February.
Citizenship numbers remain stable.
Slide 3 has the overall numbers and change.
Up the Ratios Bylaws - a Comprehensive Process of Our Organizationuptheratios
Up the Ratios is a non-profit organization dedicated to bridging the gap in STEM education for underprivileged students by providing free, high-quality learning opportunities in robotics and other STEM fields. Our mission is to empower the next generation of innovators, thinkers, and problem-solvers by offering a range of educational programs that foster curiosity, creativity, and critical thinking.
At Up the Ratios, we believe that every student, regardless of their socio-economic background, should have access to the tools and knowledge needed to succeed in today's technology-driven world. To achieve this, we host a variety of free classes, workshops, summer camps, and live lectures tailored to students from underserved communities. Our programs are designed to be engaging and hands-on, allowing students to explore the exciting world of robotics and STEM through practical, real-world applications.
Our free classes cover fundamental concepts in robotics, coding, and engineering, providing students with a strong foundation in these critical areas. Through our interactive workshops, students can dive deeper into specific topics, working on projects that challenge them to apply what they've learned and think creatively. Our summer camps offer an immersive experience where students can collaborate on larger projects, develop their teamwork skills, and gain confidence in their abilities.
In addition to our local programs, Up the Ratios is committed to making a global impact. We take donations of new and gently used robotics parts, which we then distribute to students and educational institutions in other countries. These donations help ensure that young learners worldwide have the resources they need to explore and excel in STEM fields. By supporting education in this way, we aim to nurture a global community of future leaders and innovators.
Our live lectures feature guest speakers from various STEM disciplines, including engineers, scientists, and industry professionals who share their knowledge and experiences with our students. These lectures provide valuable insights into potential career paths and inspire students to pursue their passions in STEM.
Up the Ratios relies on the generosity of donors and volunteers to continue our work. Contributions of time, expertise, and financial support are crucial to sustaining our programs and expanding our reach. Whether you're an individual passionate about education, a professional in the STEM field, or a company looking to give back to the community, there are many ways to get involved and make a difference.
We are proud of the positive impact we've had on the lives of countless students, many of whom have gone on to pursue higher education and careers in STEM. By providing these young minds with the tools and opportunities they need to succeed, we are not only changing their futures but also contributing to the advancement of technology and innovation on a broader scale.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Web 2.0 and social media capacity building initiative - What have we learnt over the period 2011-2012? Results of an impact study
1. CTA 2011 – 2012 Web 2.0 and
Social Media Capacity Building
What have we learnt?
What should you do?
Pier Andrea Pirani
28 March 2014
2. Headlines
Lots of data available
Trainings work
Recommendations on
– Demographics
– Training curriculum and format
– Sharing and learning
– Supporting organizational change
– M&E
3. Assess programme against goals + expected results
Context
Programme goals 2011 2012
Output level
1. Increased awareness
2. Enhanced skills
3. Certified
practitioners
(UNITAR course)
1. Increased awareness
2. Training hubs
3. Institutional social
media
4. Improved ICKM
5. Certified practitioners
(UNITAR course)
6. Improved quality of
CTA services
4. Context
Programme goals 2011 2012
Outcome level Promoted adoption of
digital tools
Enhanced institutional
capacity in the use of
Social Media
5. Context
Programme goals 2011 2012
Impact level Contributed to ACP
sustainable ag and rural
development
Increased engagement of
CTA beneficiaries to
adopt ICTs
6. Results
Impact
Outcome
Output
2011
Contributed to ACP
sustainable ag and rural
development
Promoted adoption of digital
tools
1. Increased awareness
2. Enhanced skills
3. Certified practitioners
(UNITAR course)
2012
Increased engagement of CTA
beneficiaries to adopt ICTs
Enhanced institutional capacity in
the use of Social Media
1. Increased awareness
2. Training hubs
3. Institutional social media
4. Improved ICKM
5. Certified practitioners
(UNITAR course)
6. Improved quality of CTA
services
9. Who did you reach as of 2012?
Women – 36%
Youth (Under 35) – 56.3%
Organizations – Research institutes,
private enterprises, farmer’s organizations
Sectors – Agriculture and Ag research,
training and capacity development
Source: Actual participants data
11. Satisfaction!
99% – Satisfaction with training
98% – New skills to work more effectively
98% – Inspired by web2.0 and social
media potentials
Source: End of event evaluation
12. Future plans of adoption
58%
64%
67%
69%
73%
74%
75%
79%
82%
0% 20% 40% 60% 80% 100%
iMark
RSS Feeds
Skype
Alerts
Advanced Search
Maps
Wikis/Google Docs
Social Networks
Blogs
Source: End of event evaluation
14. Adoption by type of event
Source: Impact survey
0%
10%
20%
30%
40%
50%
60%
70%
80%
Google
maps
Twitter Blogs Google
Drive
VoIP RSS Wikis
F2F training
Online training
15. Actual areas of improved work
performance
Source: Impact survey
61%
62%
69%
75%
82%
92%
0% 20% 40% 60% 80% 100%
Info access & management
Remote collaboration
Communication
Promotion & outreach
Project management
Linking with peers
17. Common patterns and outliers
Age
U36 - Higher adoption
rates for all tools
Significant differences
between two age cohorts
– Twitter – 72% vs.
50%
– Ning, Google Plus –
45% vs. 19%
Gender
Most popular applications
- Facebook and LinkedIn
Male respondents - Higher
adoption rates
– Wikis – 44% vs. 24%
– Blogs – 65% vs. 48%
– Dgroups – 29& vs.
16%
Exceptions
– Dropbox
– Other social
networking sites
Source: Impact survey
18. Social media @ work
39%
41%
43%
44%
47%
48%
69%
0% 10% 20% 30% 40% 50% 60% 70% 80%
More outreach
Social media strategy
Less comms costs
Internal adoption
Better info delivery
More visibility
More comms channel
Source: Impact survey
20. Challenges
Personal
Lack of time to
experiment
Irregular internet
access
Preference for more
traditional comms
tools
Institutional
Limited resources
(hardware and
adoption)
Lack of IT staff
Resistance to
change
Lack of
management
support
21. Recommendations as of 2012
Demographics
– Youth, female & Francophone trainees
– Business persons, entrepreneurs, farmer organizations
Training curriculum
– Training of Trainers programme
Sharing & learning
– Documentation of success (and failure!) stories
Organizational change
– Sensitize senior and middle managers
– Assess pilot with EAFF
M&E
– Focus groups for qualitative data & peer sharing
22. CTA 2011 – 2012 Web 2.0 and
Social Media Capacity Building
What have we learnt?
What should you do?
Pier Andrea Pirani
28 March 2014
Editor's Notes
This presentation contains some of the findings from the evaluation of CTA web2.0 and social media training programme initiatives between 2011 and 2012. These fall under to types of events:Web2.0 and Social Media Learning Opportunities (face-to-face 5 days in country trainings)UNITAR online e-learning course (Tutored online course with certification upon successful completion)
The report, currently being finalized, is quite rich. We have lots of data available and for the scope of this study three datasets have been used: All participants data at registration levelAll participants data at end of event evaluationOnline impact survey (24% response rate)Interviews with trainers and trainees from hosting organizations and CTA strategic partner organizations are currently in progress to finalize the findings of the study.In short, evidence indicates that the trainings work: trainees are satisfied with the training, they increasingly adopt social media to support their work and the training has started being replicated. The initial recommendation cover 5 main areas. Some recommendations are on the operational side of the programme, other more strategic. We’ll discuss more at the end of this presentation.
2011-2012 was the second phase of the programme, after the initial phase between 2008-2010. A previous evaluation is available. Building also on its findings, this new evaluation aims at assessing CTA programme against its stated goals and objectives.Activities in 2011 and 2013 fall under two different CTA strategic plans, hence there are some noticeable changes in the project goals and expected results. In particular, at the output level there is a move from creating awareness on web2.0 and social media to supporting institutional capacity and adoption of social media and web2.0 applications, especially to influence agriculture policy and supporting value chains development.
This is also confirmed at the outcome level.
Finally, the dimension of engagement is introduced at the impact level.
If we use a simple traffic light system, we can see that most of the goals are met – green dots.In terms of developing institutional adoption, trainings are replicated and there’s a spin off in activities, so the trend is positive. Likewise for the institutional use of social media – it’s happening but at slower rate and in slower percentages than for personal adoption. At the impact level, this is probably too soon to tell – this takes time and it can be seen only in the long term. It is also better documented through stories and qualitative data in general, instead of the quantitative data that we use mostly in this study. In part this has stared, through the informal sharing on the web2fordev Dgroup and other online communities and the case studies and interviews we are collecting.
Clearly in 2011-2012 the trainings took off. The number of initiatives CTA organised has more than doubled, likewise the number of trainees. Almost the majority of these attended one of the Learning Opportunities but CTA has also made more use of the online UNITAR training, sponsoring the participation of trainees selected from partners organizations. Increasingly, these are former trainees in the Learning Opportunities that have the potential or interest to act as trainers in the future.
As of 2012, the training reached 16 ACP countries:-Africa (41 events, 13 countries)Caribbean (3 events, 2 countries)Pacific (4 events, 1 country)½ of trainees are from East Africa where the majority of the LOs took place
Between 2011 and 2012, CTA has particularly favoured the participation in the training of specific profiles of trainees:Women, +8% over the two years and total of 36% of traineesYouth, +6% over the two years and 56.3% of total traineesTrainees from research institutes, private enterprises and farmer’s organization has increased over the two yearsMost of the trainees work in the agricultural sector. The majority is also working on training and capacity development – important element in the replicability of the training.
In the impact survey, respondents are asked to rate their web2.0 and social media skills before and after the training. 1 is the lowest and 4 the highest. As we can see, before the trainings the majority of respondents indicate a level of 1 and 2. This change significantly after the trainings, with the majority of respondents rating their skills at 4 and 3, so in the high end of the spectrum. The modal value moves from 2 before the training to 4 after the training.Face to face events appear to perform better than online events.
The way the training is organized perform incredibly well. It is significant to notice that the trainings work as an eye opener and that trainees are inspired and enthused with the skills and tools they learn and practice with.
These are the results of end event evaluations, indicating the intentions trainees have of using the different tools. All the tools score quite high, with blogs on top of the list, followed by social networking sites and wikis/Google Docs, Google Maps, Google Advanced Search.
The reality of actual adoption – from survey respondents, so only a subset of trainees – is different. Social networking sites are on top of the list – is this surprising?Maps and Google Advanced Search are also quite high. In both cases intentions and results are aligned.Less people do actually blog, when compared to intentions. Wikis have much lower adoption.It is also important to underline how the adoption rates for face to face events are in general higher than the ones registered for the online trainings. Indeed, the Learning Opportunities are characterised by intense hands-on exercises and peer learning and assistance, with participants sitting side by side and tending to help each other. In this sense, they appear to be more effective in equipping participants with skills and knowledge that they can turn into practice and active usage of new tools and approaches.
Face to face training preform better: when the same tool is present in both curricula (face to face and online) the adoption rates from survey respondents are in general higher for the Learning Opportunities than for the online training with UNITAR.
Specifically, where respondents fill they are getting better at? In our analysis, we have reduced the list of options to identify the main business functions a knowledge worker works on – reducing the list of options presented in the end of event questionnaire. More specifically, the analysis show that the outcome that has materialized more frequently amongst respondents regards the gains in efficiency in obtaining up-to-date information, followed by the documentation of work, using social media, and the use of more communication channels to promote the work done.
According to the data, over 70% of survey respondents indicate having introduced web2.0 and social media to friends and colleagues working in the ARD sector. Very interestingly, over 40% of respondents say they have introduced social media to partner organizations. This is particularly impressive when considering that it almost doubles compared the first phase (2008-2010) of CTA web2.0 and social media capacity building programme.
We have just picked a couple here that may inform our conversation at the end of the presentation. We focus here mainly on demographic profiles (age and gender) and see what are the common elements and the differences.
When looking at social media adoption at the organizational level, survey respondents indicate different ways on which this happens. In particular organizations expand their visibility online and create more communication channels.
The majority of respondents feel their organization has an intermediate level of social media adoption. However, there is still a 5% that indicates social media not being used in their organizations.
These are some of the personal as well as institutional challenges that respondents have indicated as obstacles for broader social media adoption. Some challenges may be obvious, some other less. It would be interesting to see what CTA can do to influence some of these. For example, working with managers in partners organizations to sensitize them to the advantages of social media in the workplace.
These recommendations come from both this study and the previous one – when considered still relevant and (we think) not fully explored. Others are also derived from our experience in running social media media trainings in all types of organizations and with all types of trainees.In terms of demographics, it is worth investing the most responsive group and in the groups that so far have been less exposed to the Learning Opportunities.The creation of a Trainingof Trainers programme would ensure a larger multiplying effect for the reach of the capacity development intervention and the enlargement of the pull of trusted trainers that could be activated by CTA or partners organizations, to conduct further capacity building activities or provide direct support to organizations in ACP countries.More could be done to systematically collect, share and discuss success and failure stories of social media adoption in ACP countries, to foster peer learning.Additionally, there is a need to work more with managers in partners organizations to sensitize them to the advantages of social media in the workplace. The pilot with the East Africa Farmers Federation to support them in the creation of a social media strategy should be assessed.Finally, in terms of monitoring and evaluation, there is a need for more qualitative data and stories of change. Focus groups with former trainees could be organized for this.