This document provides an overview of wikis including: - A definition of wikis as software that allows collaborative editing of website content. - An illustration of how multiple users can edit a document over time. - Features of wikis like history/versioning and monitoring recent changes. - Examples of existing wikis including some used in agriculture. - Tips for using wikis like taking advantage of help pages and regularly updating content. - Suggestions for monitoring wiki usage through internal analytics.

1. Working with wikis
FAO Social Media Workshop

2. http://euforicweb.pbworks.com/

3. Definition
“A wiki is software that allows users to
collaboratively create, edit, link, and
organize the content of a website, usually
for reference material. Wikis are often
used to create collaborative websites and
to power community websites.”
Source: Wikipedia

4. Working together on a
document
pbworks pbworks pbworks pbworks
edit log view
Write some Text
change (someone, 12/11/08) Final
Write some Write some Change some text text
(another one, 14/11/08)
text text
Final Text
(me, today)

5. Features
 Articles can be created or edited at
anytime by anyone – limitations are
possible
 Articles are editable through the web
browser
 One-click access to the history/
versioning page
 Recent additions/modifications of articles
can be monitored actively or passively
 Easy to revert changes

6. Examples
 http://euforicweb.pbworks.com/
 http://www.akvo.org/
 http://wikigender.org/
 http://cgiar-drylands.wikispaces.com/

7. Use the excellent Pbworks help pages
 People are often puzzled by the edit function – it is
the key to using any wiki

8. Garden regularly

9. M&E
 Most wikis have internal analytics package
– On Pbworks
• Business Edition – weekly report
(views, downloads, edits etc..)
• Free edition - Install Google Analytics
 Measure
– Users (joining, leaving, activity)
– Pages and content (edited, created, deleted)
– Who is creating content (1:9:90)
– Is the wiki gardened regularly

10. Hands on exercise
 Create your page
 Add a link to your Twitter account, or a
website and/or the FAO accounts
 Write two lines about yourself or your
project
 Embed a YouTube video
 Link your page from the participants page

11. Working with wikis
FAO Social Media Workshop