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UCISA Digital Capabilities Survey
Gillian Fielding, UCISA Digital Capabilities Survey Project Lead
Associate Lecturer, University of Salford
Slides on Slideshare
Survey: www.ucisa.ac.uk/digcap
g_fielding | g.fielding103@salford.ac.uk
#digitalcapability
Overview
UCISA Digital Capabilities Survey
What is the Survey
How it has been used
How you could get involved
What is the Survey?
Survey background
UCISA Digital Capabilities Survey
Inspired by and complements the UCISA TEL Survey
We believe in the C21st Digital Revolution
Promotes digital capabilities
Allows benchmarking
Identify sector developments/trends
Survey background
UCISA Digital Capabilities Survey
Longitudinal surveys: 2014, 2017 and 2019
Six sections (2017): Context | Strategy | Delivery, Implementation and
Practice | Accessibility for all | Looking to the Future | Concluding remarks
Wide consultation: You/institutions | JISC | UCISA Groups | Society of
College, National and University Libraries, SCONUL | CILIP | Association
of Director of Estates (AUDE) | Universities Human Resources | Heads of
eLearning (HeLF) | Association of Learning Technologist (ALT) | Staff and
Educational Developers Association, (SEDA) | Higher Education Academy
| Association of Graduate Careers Advisory Services, (AGCAS) | Higher
Education Funding Council for England, (HEFCE) | National Union of
Students (NUS)
Survey background
UCISA Digital Capabilities Survey
Named DC Institutional Representatives identified
157 institutions invited to complete in 2017 (156 in 2014)
68 completed (43%) in 2017 (63 in 2014)
75 target in 2019
Survey 2017
UCISA Digital Capabilities Survey
Report 2017 (167 pages)
37 Conclusions
22 Recommendations
16 Further research suggestions
Executive Summary (9 pages)
Alternative formats: PDF | Web version | Audio version | epub |
HTML | electronic braille
Conferences – Spotlight on Digital Capabilities, ALT-C, LILAC,
HEWIT/Gregynog
Discussion on the Digital Capabilities Community
http://digitalskillsanddevelopment.ning.com
Findings
Section 2: Strategy
Question 2.3
How important are these
institutional strategies (or
nearest equivalent) for
supporting and reinforcing the
importance of digital capabilities
in your institution?
Teaching, Learning, Assessment strategy
Library/Learning Resources strategy
Student Experience strategy
Employability strategy
Disability Support strategy
Technology Enhanced Learning (TEL) or eLearning strategy
Mobile strategy
Information & Communications Technology (ICT) strategy
Digital strategy
Access/Widening Participation strategy
Distance Learning strategy
Estates/Learning Spaces strategy
Communications strategy
Research strategy
Open resources strategy (covering use and management of open resources)
Staff Development strategy
Marketing strategy
Procurement strategy
Findings
Section 2: Strategy
Question 2.3
How important are these
institutional strategies (or
nearest equivalent) for
supporting and reinforcing
the importance of digital
capabilities in your
institution?
Institutional strategy – students Base Score
Teaching, Learning, Assessment strategy 60 92%
Library/Learning Resources strategy 59 90%
Student Experience strategy 51 86%
Employability strategy 55 84%
Disability Support strategy 57 84%
Findings
Section 2: Strategy
Question 2.3
How important are these
institutional strategies (or
nearest equivalent) for
supporting and reinforcing
the importance of digital
capabilities in your
institution?
Institutional strategy – students Base Score
Staff Development strategy 56 50%
Marketing strategy 51 43%
Procurement strategy 49 27%
How the Survey has been used
• To benchmark against the survey, e.g. 92% of respondents said their Teaching,
Learning, Assessment strategy was very important
• To have conversations with strategy/policy makers
e.g. Staff development, Marketing, Procurement
Recommendations
Section 2: Strategy
Recommendation 2.4 That institutions place more emphasis on digital
capabilities (of both students and staff) when marketing
courses promoting the fact that students will leave the
university as digitally capable subject specialists
(which can but enhance graduate employability).
Institutions also need to place more emphasis on digital
capabilities when recruiting staff
Findings (2017)
Section 3: Delivery, implementation & practice
Q3.4 Which
activities/processes
directly encourage and
support staff digital
capabilities?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Internally provided training in digital capabilities (60)
Development of innovative pedagogic practices (60)
Community/ies of practice/peer learning (60)
Induction processes (60)
Staff-student partnership projects (60)
Awards, celebrations or similar (60)
Annual appraisals/performance development reviews (60)
Policies for use of personal devices/services (60)
Staff digital champions or similar (60)
Efficiency savings (60)
Support from suppliers (60)
Creation of a common user experience (60)
Staff recruitment standards (60)
Staff expected to have and manage digital profile (60)
Can form part of promotion or financial reward case (60)
Time off in lieu/backfill of time (60)
Yes No, but working towards this No
How the Survey has been used
• To support activities - 77% said that “internal training directly encouraged and
supported staff digital capabilities”
• To support requests for resources
Recommendations (2017)
Section 4: Accessibility for all
Recommendation 4.19 That institutions ensure staff awareness and training
reinforces the understanding that accessible resources
are not just about disability but there to benefit everyone
How the Survey has been used
• Citing recommendations to support accessibility and inclusion, and good
practice re digital capabilities
Recommendations
Section 4: Accessibility for all
Recommendation 4.16 That UCISA produce guidance and standard
phrases/questions on accessibility which can be
included in institutional tender documentation for IT
systems reviews
How the Survey has been used
• UCISA VLE Toolkit is launched soon and includes accessibility
Recommendations
Section 5: Looking to the future
Recommendation 5.22 That in order to address the barriers above, senior
leadership within institutions should fully engage
with, and pro-actively drive the digital agenda across
all areas of their institution, for example, by appointing
an executive member with sole responsibility
How the Survey has been used
• ?
Further research
16 suggestions
5. To investigate how students are engaged and their roles specifically related to digital
capabilities, or as part of broader student engagement in activities and processes.
8. Whether staff are not expected, by the institution, to have and manage a digital profile or that, if
they are, it’s not contributing to their digital capability.
9. The extent to which digital capabilities are embedded within the full range of HR processes,
e.g. investigating the inclusion of digital capabilities in job descriptions, job titles, recruitment
procedures, induction, appraisal, CPD, etc.
11. The usefulness of the Social Media Toolkits (UCISA and JISC), as well as the concept of a
positive digital identity and what is being done to help students develop a positive digital
identity (as well as who takes the lead on this within institutions).
How the Survey has been used
• PhD research
• Research
How you could get involved
How you could get involved
Be a Digital Capabilities Institutional Representative
What it involves:
Check who the DC Institutional Representative internally, or by emailing admin@ucisa.ac.uk
If established support them, if not be the DC Institutional Representative
Complete the Survey for your organisation
Use the Survey to consult internally (Word version)
Email particular questions/complete set
Set-up meetings (soonest)
Complete the survey
Discuss potential opportunities to raise awareness and progress the DC agenda
Compile the results into the single online institutional return
How you could get involved
Be a Digital Capabilities Institutional Representative
Timescales:
Word version emailed out/on website 10th December
Online Survey open 8th January – 14th February 2019
Deadline 14th February 2019
Report launched at the Spotlight on Digital Capabilities event in June
Use the findings and the recommendations
Share on social media and via networking
Spotlight on Digital Capabilities
5th conference in 2019
2 days of use cases, discussions, ideas, best
practice
Content from 2018
Change management | CPD | Training |
Building DCs into the curriculum |
benchmarking | strategies | practice |
changing hearts and minds
Launch of the Digital Capabilities Survey 2019
Monday 3rd – Wednesday 5th June 2019
York
c£360 includes conference, accommodation,
conference dinner, lunches
Call for papers opens soon
Space for pictur
Who we are
UCISA Digital Capabilities Group (DCG)
UCISA has 10 groups
The DCG aims to share knowledge and good
practice, and raise the profile of digital
capability development throughout the sector
What the DCG do:
Digital Capabilities Forum
Survey
Case studies
Webinars
Influence e.g. HE Commission
Spotlight on Digital Capabilities conference
Who we are
UCISA Digital Capabilities Group
Universities and Colleges
Join us?
Benefits
Cross-sector knowledge
Networks and influence
Career development
Requirement
Meeting attendance: virtual (4-6 x 1 hr p.a.)
and hybrid/face-to-face (2-3days p.a.)
Work outside on activities
Email - with role, experience and why
Your
photo?
3 key takeaways
UCISA Digital Capabilities Survey
1. Use the Survey’s recommendations and findings to progress Digital Capabilities
2. Become a Digital Capabilities Institutional Representative to progress Digital Capabilities
3. Complete the Survey to progress Digital Capabilities
Thank you
How have you used the Survey?
Questions?
Slides on Slideshare
www.ucisa.ac.uk/digcap
g_fielding
g.fielding103@salford.ac.uk
#digitalcapability

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UCISA digital capabilities survey

  • 1. UCISA Digital Capabilities Survey Gillian Fielding, UCISA Digital Capabilities Survey Project Lead Associate Lecturer, University of Salford Slides on Slideshare Survey: www.ucisa.ac.uk/digcap g_fielding | g.fielding103@salford.ac.uk #digitalcapability
  • 2. Overview UCISA Digital Capabilities Survey What is the Survey How it has been used How you could get involved
  • 3. What is the Survey?
  • 4. Survey background UCISA Digital Capabilities Survey Inspired by and complements the UCISA TEL Survey We believe in the C21st Digital Revolution Promotes digital capabilities Allows benchmarking Identify sector developments/trends
  • 5. Survey background UCISA Digital Capabilities Survey Longitudinal surveys: 2014, 2017 and 2019 Six sections (2017): Context | Strategy | Delivery, Implementation and Practice | Accessibility for all | Looking to the Future | Concluding remarks Wide consultation: You/institutions | JISC | UCISA Groups | Society of College, National and University Libraries, SCONUL | CILIP | Association of Director of Estates (AUDE) | Universities Human Resources | Heads of eLearning (HeLF) | Association of Learning Technologist (ALT) | Staff and Educational Developers Association, (SEDA) | Higher Education Academy | Association of Graduate Careers Advisory Services, (AGCAS) | Higher Education Funding Council for England, (HEFCE) | National Union of Students (NUS)
  • 6. Survey background UCISA Digital Capabilities Survey Named DC Institutional Representatives identified 157 institutions invited to complete in 2017 (156 in 2014) 68 completed (43%) in 2017 (63 in 2014) 75 target in 2019
  • 7. Survey 2017 UCISA Digital Capabilities Survey Report 2017 (167 pages) 37 Conclusions 22 Recommendations 16 Further research suggestions Executive Summary (9 pages) Alternative formats: PDF | Web version | Audio version | epub | HTML | electronic braille Conferences – Spotlight on Digital Capabilities, ALT-C, LILAC, HEWIT/Gregynog Discussion on the Digital Capabilities Community http://digitalskillsanddevelopment.ning.com
  • 8. Findings Section 2: Strategy Question 2.3 How important are these institutional strategies (or nearest equivalent) for supporting and reinforcing the importance of digital capabilities in your institution? Teaching, Learning, Assessment strategy Library/Learning Resources strategy Student Experience strategy Employability strategy Disability Support strategy Technology Enhanced Learning (TEL) or eLearning strategy Mobile strategy Information & Communications Technology (ICT) strategy Digital strategy Access/Widening Participation strategy Distance Learning strategy Estates/Learning Spaces strategy Communications strategy Research strategy Open resources strategy (covering use and management of open resources) Staff Development strategy Marketing strategy Procurement strategy
  • 9. Findings Section 2: Strategy Question 2.3 How important are these institutional strategies (or nearest equivalent) for supporting and reinforcing the importance of digital capabilities in your institution? Institutional strategy – students Base Score Teaching, Learning, Assessment strategy 60 92% Library/Learning Resources strategy 59 90% Student Experience strategy 51 86% Employability strategy 55 84% Disability Support strategy 57 84%
  • 10. Findings Section 2: Strategy Question 2.3 How important are these institutional strategies (or nearest equivalent) for supporting and reinforcing the importance of digital capabilities in your institution? Institutional strategy – students Base Score Staff Development strategy 56 50% Marketing strategy 51 43% Procurement strategy 49 27%
  • 11. How the Survey has been used • To benchmark against the survey, e.g. 92% of respondents said their Teaching, Learning, Assessment strategy was very important • To have conversations with strategy/policy makers e.g. Staff development, Marketing, Procurement
  • 12. Recommendations Section 2: Strategy Recommendation 2.4 That institutions place more emphasis on digital capabilities (of both students and staff) when marketing courses promoting the fact that students will leave the university as digitally capable subject specialists (which can but enhance graduate employability). Institutions also need to place more emphasis on digital capabilities when recruiting staff
  • 13. Findings (2017) Section 3: Delivery, implementation & practice Q3.4 Which activities/processes directly encourage and support staff digital capabilities? 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Internally provided training in digital capabilities (60) Development of innovative pedagogic practices (60) Community/ies of practice/peer learning (60) Induction processes (60) Staff-student partnership projects (60) Awards, celebrations or similar (60) Annual appraisals/performance development reviews (60) Policies for use of personal devices/services (60) Staff digital champions or similar (60) Efficiency savings (60) Support from suppliers (60) Creation of a common user experience (60) Staff recruitment standards (60) Staff expected to have and manage digital profile (60) Can form part of promotion or financial reward case (60) Time off in lieu/backfill of time (60) Yes No, but working towards this No
  • 14. How the Survey has been used • To support activities - 77% said that “internal training directly encouraged and supported staff digital capabilities” • To support requests for resources
  • 15. Recommendations (2017) Section 4: Accessibility for all Recommendation 4.19 That institutions ensure staff awareness and training reinforces the understanding that accessible resources are not just about disability but there to benefit everyone
  • 16. How the Survey has been used • Citing recommendations to support accessibility and inclusion, and good practice re digital capabilities
  • 17. Recommendations Section 4: Accessibility for all Recommendation 4.16 That UCISA produce guidance and standard phrases/questions on accessibility which can be included in institutional tender documentation for IT systems reviews
  • 18. How the Survey has been used • UCISA VLE Toolkit is launched soon and includes accessibility
  • 19. Recommendations Section 5: Looking to the future Recommendation 5.22 That in order to address the barriers above, senior leadership within institutions should fully engage with, and pro-actively drive the digital agenda across all areas of their institution, for example, by appointing an executive member with sole responsibility
  • 20. How the Survey has been used • ?
  • 21. Further research 16 suggestions 5. To investigate how students are engaged and their roles specifically related to digital capabilities, or as part of broader student engagement in activities and processes. 8. Whether staff are not expected, by the institution, to have and manage a digital profile or that, if they are, it’s not contributing to their digital capability. 9. The extent to which digital capabilities are embedded within the full range of HR processes, e.g. investigating the inclusion of digital capabilities in job descriptions, job titles, recruitment procedures, induction, appraisal, CPD, etc. 11. The usefulness of the Social Media Toolkits (UCISA and JISC), as well as the concept of a positive digital identity and what is being done to help students develop a positive digital identity (as well as who takes the lead on this within institutions).
  • 22. How the Survey has been used • PhD research • Research
  • 23. How you could get involved
  • 24. How you could get involved Be a Digital Capabilities Institutional Representative What it involves: Check who the DC Institutional Representative internally, or by emailing admin@ucisa.ac.uk If established support them, if not be the DC Institutional Representative Complete the Survey for your organisation Use the Survey to consult internally (Word version) Email particular questions/complete set Set-up meetings (soonest) Complete the survey Discuss potential opportunities to raise awareness and progress the DC agenda Compile the results into the single online institutional return
  • 25. How you could get involved Be a Digital Capabilities Institutional Representative Timescales: Word version emailed out/on website 10th December Online Survey open 8th January – 14th February 2019 Deadline 14th February 2019 Report launched at the Spotlight on Digital Capabilities event in June Use the findings and the recommendations Share on social media and via networking
  • 26. Spotlight on Digital Capabilities 5th conference in 2019 2 days of use cases, discussions, ideas, best practice Content from 2018 Change management | CPD | Training | Building DCs into the curriculum | benchmarking | strategies | practice | changing hearts and minds Launch of the Digital Capabilities Survey 2019 Monday 3rd – Wednesday 5th June 2019 York c£360 includes conference, accommodation, conference dinner, lunches Call for papers opens soon Space for pictur
  • 27. Who we are UCISA Digital Capabilities Group (DCG) UCISA has 10 groups The DCG aims to share knowledge and good practice, and raise the profile of digital capability development throughout the sector What the DCG do: Digital Capabilities Forum Survey Case studies Webinars Influence e.g. HE Commission Spotlight on Digital Capabilities conference
  • 28. Who we are UCISA Digital Capabilities Group Universities and Colleges Join us? Benefits Cross-sector knowledge Networks and influence Career development Requirement Meeting attendance: virtual (4-6 x 1 hr p.a.) and hybrid/face-to-face (2-3days p.a.) Work outside on activities Email - with role, experience and why Your photo?
  • 29. 3 key takeaways UCISA Digital Capabilities Survey 1. Use the Survey’s recommendations and findings to progress Digital Capabilities 2. Become a Digital Capabilities Institutional Representative to progress Digital Capabilities 3. Complete the Survey to progress Digital Capabilities
  • 30. Thank you How have you used the Survey? Questions? Slides on Slideshare www.ucisa.ac.uk/digcap g_fielding g.fielding103@salford.ac.uk #digitalcapability