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Deutsche Vereinigung für Finanzanalyse und Asset Management
Social Media Survey 2015_
The Use of Social Media
by European Investment
Professionals
2015
2
Social Media Survey 2015 _
Survey Background
DVFA – Society of Investment Professionals in Germany and
IR Club – The Investor Relations Community invited European*
investment professionals to take part in an online survey running from
16 July to 31 August 2015. 121 respondents finished the complete
survey with 16 questions.
Country split of the respondents:
*= investment professionals in the following countries were invited: Austria, Belgium, Denmark, Finland, France,
Germany, Ireland, Iceland, Italy, Liechtenstein, Luxemburg, The Netherlands, Sweden, Switzerland, Spain and the
United Kingdom
Germany; 65%
UK; 10%
Switzerland; 9%
Austria; 4%
Benelux; 4%
France; 2%
Scandinavia; 2%
Other/unidentified;
4%
1. Statistic Data: I am ...
*= Academic, Asset Consultant, Banker in Structured Credit, Buyside PM, Designated Sponsor, Equity sales, IRO,
National Banking Authority, Private Investor, Rating Advisor, Risk Manager, Senior Banker, SRI Analyst, Trader
3
Social Media Survey 2015 _
Most respondents are analysts (35%), followed by a group with mixed functions (34%) and investors (31%).
rounding differences may occur
Institutional
Investor/Asset
Manager; 28%
Equity Sell Side
Analyst; 21%
Equity Buy Side
Analyst; 10%
ECM/Corporate
Finance/Investment
Banking Expert; 9%
Bond Analyst; 4%
Asset
Owner/Pensionfund
Manager; 3%
Others*; 25%
4
Social Media Survey 2015 _
2. Do you read postings on the following for company or business
information?
50% see Social Media as at least partly important, but all other sources are seen as more important.
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Business media (nat'l, int'l, trade press) - in print
Business media (nat'l, int'l, trade press) - online
Social Media (blogs, message boards,
socialnetworking sites)
Analyst research
Real time subscription information services
Primary market research
Information direct from companies
very important important rather important partly important not that important not important at all don't know
5
Social Media Survey 2015 _
3. Which information sources have become more important to you in
your job over the past years?
For 57% company websites became more important information sources, social media for 28%.
0% 10% 20% 30% 40% 50% 60% 70%
Real time subscription services
Traditional business media in print
Traditional business media online
Company websites
Social networking sites & blogs
44%
15%
69%
57%
28%
6
Social Media Survey 2015 _
Which information sources have become more important to you in
your job over the past years?
Comparison 2011, 2013 and 2015:
0% 10% 20% 30% 40% 50% 60% 70% 80%
Real time subscription services
Traditional business media in print
Traditional business media online
Company websites
Social networking sites & blogs
55%
18%
71%
31%
48%
16%
57%
61%
20%
44%
15%
69%
57%
28%
2011
2013
2015
7
Social Media Survey 2015 _
4. Please rate the following information sources according to
whether they provide information which is useful for your
investment decisions or recommendations.
78% see company websites at least as important, blogs and social media are seen as less important.
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Blogs
Social networking sites
Message boards
Company websites
very important important rather important partly important not that important not important at all don't know
8
Social Media Survey 2015 _
5. Do you post business or investment information in any of the
following ways?
If investment professionals write posts they prefer social media, but they normally don‘t write posts.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Blogs Social networking sites Message boards
10%
17%
12%
88%
81%
84%
2% 2% 4%
Yes No Don't know
9
Social Media Survey 2015 _
6. Have you ever read any information posted on a blog or social
networking site that has prompted you to investigate an issue
further for your work?
43% of the respondents were prompted by blogs to make further investigations on an issue.
0%
10%
20%
30%
40%
50%
60%
70%
Blogs Social networking sites Message boards
43%
38%
31%
56%
61% 61%
1% 1%
7%
  Yes   No   Don't know
rounding differences may occur
10
Social Media Survey 2015 _
7. How do you consider the importance of information posted on
social media in relation to other information sources
(e.g. press releases, presentations etc.)?
68% consider the importance of traditional sources higher than the importance of social media.
0%
10%
20%
30%
40%
50%
60%
70%
Lower importance Higher importance Same importance
68%
7%
25%
11
Social Media Survey 2015 _
How do you consider the importance of information posted on
social media in relation to other information sources
(e.g. press releases, presentations etc.)?
Comparison 2011, 2013 and 2015:
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Lower importance Higher importance Same importance
86%
3%
12%
72%
7%
21%
68%
7%
25%
2011 2013 2015
12
Social Media Survey 2015 _
8. Which of the following social media platforms do you use
(for professional reasons)?
56% of the respondents use the business network platforms Xing and LinkedIn, 18% none of the mentioned.
0% 10% 20% 30% 40% 50% 60%
Xing
LinkedIn
YouTube
Twitter
Facebook
Google+
SlideShare
Other
FlickR
None of the above
56%
56%
25%
22%
21%
14%
7%
7%
2%
18%
13
Social Media Survey 2015 _
Which of the following social media platforms do you use
(for professional reasons)?
Comparison 2011, 2013 and 2015:
0% 10% 20% 30% 40% 50% 60%
Xing
LinkedIn
YouTube
Twitter
Facebook
Google+
SlideShare
Other
FlickR
None of the above
49%
31%
19%
14%
12%
4%
4%
3%
34%
53%
43%
18%
16%
16%
13%
11%
3%
1%
23%
56%
56%
25%
22%
21%
14%
7%
7%
2%
18%
2011
2013
2015
14
Social Media Survey 2015 _
9. On which of the following social media platforms would you like
companies to communicate through?
The majority of the respondents (52%) does not expect companies to communicate through social media.
0% 10% 20% 30% 40% 50% 60%
LinkedIn
Xing
Twitter
YouTube
Facebook
Google+
SlideShare
FlickR
Other
None of the above
29%
24%
21%
19%
17%
8%
5%
2%
3%
52%
15
Social Media Survey 2015 _
10. What types or items of company communication should be
offered on social media platforms?
62% of the respondents see social media as channels for information distribution and dialogue.
0% 10% 20% 30% 40% 50%
Information (such as IR news, voting rights
notifications,
consensus, events, market environment)
Dialogue with the company
Dialogue with other shareholders or analysts
Dialogue with the CEO/CFO
Other
None of the above
47%
36%
29%
26%
2%
38%
16
Social Media Survey 2015 _
11. If companies (CEOs, CFOs, IROs) were to use social media
platforms to engage with the investment community, how likely
would you use these channels?
For a majority (61%) the use of social media could be triggered if companies use it to engage.
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Very likely Likely Unlikely
20%
41%
39%
17
Social Media Survey 2015 _
If companies (CEOs, CFOs, IROs) were to use social media
platforms to engage with the investment community, how likely
would you use these channels?
Comparison 2011, 2013 and 2015:
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Very likely Likely Unlikely
14%
37%
49%
20%
38%
42%
20%
41%
39%
2011
2013
2015
18
Social Media Survey 2015 _
12. Do you think that New Media such as blogs and social
networking sites will play an increasingly important role in
investment decisions in the future?
69% of the respondents see the importance of social media for investment decisions to increase.
0%
10%
20%
30%
40%
50%
60%
Yes, definitely Yes, probably No, probably not No, definitely not
18%
51%
27%
4%
19
Social Media Survey 2015 _
Do you think that New Media such as blogs and social networking
sites will play an increasingly important role in investment
decisions in the future?
Comparison 2011, 2013 and 2015:
0%
10%
20%
30%
40%
50%
60%
Yes, definitely Yes, probably No, probably not No, definitely not
8%
45%
34%
12%13%
40% 40%
6%
18%
51%
27%
4%
2011
2013
2015
20
Social Media Survey 2015 _
13. What are reasons why you have not used information from a
social networking site in your job in the past year or so?
49% of the respondents are sceptical about the relevance of the information on social media platforms.
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Lack of relevance of information
Information not reliable
Do not find information valuable
I do have sufficient information on hand
Haven't signed up to social networking sites yet
Company doesn't allow access to networking site
49%
46%
37%
37%
25%
22%
21
Social Media Survey 2015 _
14. What hardware do you use?
Smartphones are the preferred hardware solutions (82%), 54% use an iPhone as smartphone.
rounding differences may occur
0% 50% 100%
Smartphone
Desktop
Notebook
Tablet
82%
74%
62%
51%
0%
10%
20%
30%
40%
50%
60%
Android Blackberry iPhone other
16%
21%
54%
9%
Which Smartphone technology?
22
Social Media Survey 2015 _
15. What is your most frequently used communications medium?
If the respondents don‘t meet in person, they prefer the dialogue via email (73%).
0%
10%
20%
30%
40%
50%
60%
70%
80%
Email Phone Instant messenger Social Media
73%
21%
4% 2%
23
Social Media Survey 2015 _
What is your most frequently used communications medium?
Comparison 2011, 2013 and 2015:
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Email Phone Instant messenger Social Media
79%
21%
0% 0%
84%
11%
3% 2%
73%
21%
4% 2%
2011
2013
2015
24
Social Media Survey 2015 _
16. How much time do you spend in the world wide web and in social
media channels per day?
55% of the respondents spend more than 1 hour in the www and in social media per day.
0%
5%
10%
15%
20%
25%
30%
35%
0 < 30 minutes 30-60 minutes 1-2 hours > 2 hours
2%
14%
29%
21%
34%
25
Social Media Survey 2015 _
Executive Summary
 Most of the trends from the two previous surveys are confirmed,
the adaption of social media is slowly but steadily.
 The majority of the respondents is still sceptical about the relevance of the
information on social media platforms, but nevertheless they expect the
importance of social media to increase (69%).
 The importance of companies’ websites is still increasing (57%).
 LinkedIn and Xing are the favoured social networking sites, especially for the
maintenance of contacts.
 A majority (61%) would follow if companies start to use social media to
engage with the investment community, even if 52% don’t expect companies
to do so.
 Smartphones are widely used and for mobile purposes the iPhone dominates.
 If the respondents don‘t meet in person, they prefer the dialogue via email
(73%); 84% spend more than 30 minutes per day in the www and in social
media channels.
26
Social Media Survey 2015 _
Contact
 Patrick Kiss
IR Club
Op’n Schierenholt 9c
22587 Hamburg
Fon: +49 (0) 177 232 000 1
email: mail@irclub.de
www.irclub.de
 Ralf Frank
DVFA GmbH
Mainzer Landstraße 47a
60329 Frankfurt am Main
Fon: +49 (0) 69 26 48 48-0
email: ralf.frank@dvfa.de
www.dvfa.de

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The Use of Social Media by European Investment Professionals 2015

  • 1. Deutsche Vereinigung für Finanzanalyse und Asset Management Social Media Survey 2015_ The Use of Social Media by European Investment Professionals 2015
  • 2. 2 Social Media Survey 2015 _ Survey Background DVFA – Society of Investment Professionals in Germany and IR Club – The Investor Relations Community invited European* investment professionals to take part in an online survey running from 16 July to 31 August 2015. 121 respondents finished the complete survey with 16 questions. Country split of the respondents: *= investment professionals in the following countries were invited: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Iceland, Italy, Liechtenstein, Luxemburg, The Netherlands, Sweden, Switzerland, Spain and the United Kingdom Germany; 65% UK; 10% Switzerland; 9% Austria; 4% Benelux; 4% France; 2% Scandinavia; 2% Other/unidentified; 4%
  • 3. 1. Statistic Data: I am ... *= Academic, Asset Consultant, Banker in Structured Credit, Buyside PM, Designated Sponsor, Equity sales, IRO, National Banking Authority, Private Investor, Rating Advisor, Risk Manager, Senior Banker, SRI Analyst, Trader 3 Social Media Survey 2015 _ Most respondents are analysts (35%), followed by a group with mixed functions (34%) and investors (31%). rounding differences may occur Institutional Investor/Asset Manager; 28% Equity Sell Side Analyst; 21% Equity Buy Side Analyst; 10% ECM/Corporate Finance/Investment Banking Expert; 9% Bond Analyst; 4% Asset Owner/Pensionfund Manager; 3% Others*; 25%
  • 4. 4 Social Media Survey 2015 _ 2. Do you read postings on the following for company or business information? 50% see Social Media as at least partly important, but all other sources are seen as more important. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Business media (nat'l, int'l, trade press) - in print Business media (nat'l, int'l, trade press) - online Social Media (blogs, message boards, socialnetworking sites) Analyst research Real time subscription information services Primary market research Information direct from companies very important important rather important partly important not that important not important at all don't know
  • 5. 5 Social Media Survey 2015 _ 3. Which information sources have become more important to you in your job over the past years? For 57% company websites became more important information sources, social media for 28%. 0% 10% 20% 30% 40% 50% 60% 70% Real time subscription services Traditional business media in print Traditional business media online Company websites Social networking sites & blogs 44% 15% 69% 57% 28%
  • 6. 6 Social Media Survey 2015 _ Which information sources have become more important to you in your job over the past years? Comparison 2011, 2013 and 2015: 0% 10% 20% 30% 40% 50% 60% 70% 80% Real time subscription services Traditional business media in print Traditional business media online Company websites Social networking sites & blogs 55% 18% 71% 31% 48% 16% 57% 61% 20% 44% 15% 69% 57% 28% 2011 2013 2015
  • 7. 7 Social Media Survey 2015 _ 4. Please rate the following information sources according to whether they provide information which is useful for your investment decisions or recommendations. 78% see company websites at least as important, blogs and social media are seen as less important. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Blogs Social networking sites Message boards Company websites very important important rather important partly important not that important not important at all don't know
  • 8. 8 Social Media Survey 2015 _ 5. Do you post business or investment information in any of the following ways? If investment professionals write posts they prefer social media, but they normally don‘t write posts. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Blogs Social networking sites Message boards 10% 17% 12% 88% 81% 84% 2% 2% 4% Yes No Don't know
  • 9. 9 Social Media Survey 2015 _ 6. Have you ever read any information posted on a blog or social networking site that has prompted you to investigate an issue further for your work? 43% of the respondents were prompted by blogs to make further investigations on an issue. 0% 10% 20% 30% 40% 50% 60% 70% Blogs Social networking sites Message boards 43% 38% 31% 56% 61% 61% 1% 1% 7%   Yes   No   Don't know rounding differences may occur
  • 10. 10 Social Media Survey 2015 _ 7. How do you consider the importance of information posted on social media in relation to other information sources (e.g. press releases, presentations etc.)? 68% consider the importance of traditional sources higher than the importance of social media. 0% 10% 20% 30% 40% 50% 60% 70% Lower importance Higher importance Same importance 68% 7% 25%
  • 11. 11 Social Media Survey 2015 _ How do you consider the importance of information posted on social media in relation to other information sources (e.g. press releases, presentations etc.)? Comparison 2011, 2013 and 2015: 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Lower importance Higher importance Same importance 86% 3% 12% 72% 7% 21% 68% 7% 25% 2011 2013 2015
  • 12. 12 Social Media Survey 2015 _ 8. Which of the following social media platforms do you use (for professional reasons)? 56% of the respondents use the business network platforms Xing and LinkedIn, 18% none of the mentioned. 0% 10% 20% 30% 40% 50% 60% Xing LinkedIn YouTube Twitter Facebook Google+ SlideShare Other FlickR None of the above 56% 56% 25% 22% 21% 14% 7% 7% 2% 18%
  • 13. 13 Social Media Survey 2015 _ Which of the following social media platforms do you use (for professional reasons)? Comparison 2011, 2013 and 2015: 0% 10% 20% 30% 40% 50% 60% Xing LinkedIn YouTube Twitter Facebook Google+ SlideShare Other FlickR None of the above 49% 31% 19% 14% 12% 4% 4% 3% 34% 53% 43% 18% 16% 16% 13% 11% 3% 1% 23% 56% 56% 25% 22% 21% 14% 7% 7% 2% 18% 2011 2013 2015
  • 14. 14 Social Media Survey 2015 _ 9. On which of the following social media platforms would you like companies to communicate through? The majority of the respondents (52%) does not expect companies to communicate through social media. 0% 10% 20% 30% 40% 50% 60% LinkedIn Xing Twitter YouTube Facebook Google+ SlideShare FlickR Other None of the above 29% 24% 21% 19% 17% 8% 5% 2% 3% 52%
  • 15. 15 Social Media Survey 2015 _ 10. What types or items of company communication should be offered on social media platforms? 62% of the respondents see social media as channels for information distribution and dialogue. 0% 10% 20% 30% 40% 50% Information (such as IR news, voting rights notifications, consensus, events, market environment) Dialogue with the company Dialogue with other shareholders or analysts Dialogue with the CEO/CFO Other None of the above 47% 36% 29% 26% 2% 38%
  • 16. 16 Social Media Survey 2015 _ 11. If companies (CEOs, CFOs, IROs) were to use social media platforms to engage with the investment community, how likely would you use these channels? For a majority (61%) the use of social media could be triggered if companies use it to engage. 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Very likely Likely Unlikely 20% 41% 39%
  • 17. 17 Social Media Survey 2015 _ If companies (CEOs, CFOs, IROs) were to use social media platforms to engage with the investment community, how likely would you use these channels? Comparison 2011, 2013 and 2015: 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Very likely Likely Unlikely 14% 37% 49% 20% 38% 42% 20% 41% 39% 2011 2013 2015
  • 18. 18 Social Media Survey 2015 _ 12. Do you think that New Media such as blogs and social networking sites will play an increasingly important role in investment decisions in the future? 69% of the respondents see the importance of social media for investment decisions to increase. 0% 10% 20% 30% 40% 50% 60% Yes, definitely Yes, probably No, probably not No, definitely not 18% 51% 27% 4%
  • 19. 19 Social Media Survey 2015 _ Do you think that New Media such as blogs and social networking sites will play an increasingly important role in investment decisions in the future? Comparison 2011, 2013 and 2015: 0% 10% 20% 30% 40% 50% 60% Yes, definitely Yes, probably No, probably not No, definitely not 8% 45% 34% 12%13% 40% 40% 6% 18% 51% 27% 4% 2011 2013 2015
  • 20. 20 Social Media Survey 2015 _ 13. What are reasons why you have not used information from a social networking site in your job in the past year or so? 49% of the respondents are sceptical about the relevance of the information on social media platforms. 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Lack of relevance of information Information not reliable Do not find information valuable I do have sufficient information on hand Haven't signed up to social networking sites yet Company doesn't allow access to networking site 49% 46% 37% 37% 25% 22%
  • 21. 21 Social Media Survey 2015 _ 14. What hardware do you use? Smartphones are the preferred hardware solutions (82%), 54% use an iPhone as smartphone. rounding differences may occur 0% 50% 100% Smartphone Desktop Notebook Tablet 82% 74% 62% 51% 0% 10% 20% 30% 40% 50% 60% Android Blackberry iPhone other 16% 21% 54% 9% Which Smartphone technology?
  • 22. 22 Social Media Survey 2015 _ 15. What is your most frequently used communications medium? If the respondents don‘t meet in person, they prefer the dialogue via email (73%). 0% 10% 20% 30% 40% 50% 60% 70% 80% Email Phone Instant messenger Social Media 73% 21% 4% 2%
  • 23. 23 Social Media Survey 2015 _ What is your most frequently used communications medium? Comparison 2011, 2013 and 2015: 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Email Phone Instant messenger Social Media 79% 21% 0% 0% 84% 11% 3% 2% 73% 21% 4% 2% 2011 2013 2015
  • 24. 24 Social Media Survey 2015 _ 16. How much time do you spend in the world wide web and in social media channels per day? 55% of the respondents spend more than 1 hour in the www and in social media per day. 0% 5% 10% 15% 20% 25% 30% 35% 0 < 30 minutes 30-60 minutes 1-2 hours > 2 hours 2% 14% 29% 21% 34%
  • 25. 25 Social Media Survey 2015 _ Executive Summary  Most of the trends from the two previous surveys are confirmed, the adaption of social media is slowly but steadily.  The majority of the respondents is still sceptical about the relevance of the information on social media platforms, but nevertheless they expect the importance of social media to increase (69%).  The importance of companies’ websites is still increasing (57%).  LinkedIn and Xing are the favoured social networking sites, especially for the maintenance of contacts.  A majority (61%) would follow if companies start to use social media to engage with the investment community, even if 52% don’t expect companies to do so.  Smartphones are widely used and for mobile purposes the iPhone dominates.  If the respondents don‘t meet in person, they prefer the dialogue via email (73%); 84% spend more than 30 minutes per day in the www and in social media channels.
  • 26. 26 Social Media Survey 2015 _ Contact  Patrick Kiss IR Club Op’n Schierenholt 9c 22587 Hamburg Fon: +49 (0) 177 232 000 1 email: mail@irclub.de www.irclub.de  Ralf Frank DVFA GmbH Mainzer Landstraße 47a 60329 Frankfurt am Main Fon: +49 (0) 69 26 48 48-0 email: ralf.frank@dvfa.de www.dvfa.de