2. The Crisis Crucible: We’ve Been There Denny’s W.R. Grace Sega Mitsubishi Motors Reebok Product Recall
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6. Issues Management: Context Crisis Management – Management discipline to diminish likelihood of crisis; plan for response; move quickly and effectively in crisis situations. Issues Management – Positions organizations to respond even more responsibly and effectively to prevent a crisis from developing. Monitoring – Identify and track issues that have the potential to impact an organization’s reputation and/or business operations on a global as well as regional basis.
