Computer System Validation Then & Now; Using
Learning Management in the Cloud


Presented by:
Dennis Houser, BSIE, MBA, PMP, Director HR Systems & Payroll
Heather Carrillo, MBA, PMP, HRIS Analyst
Company Overview - B. Braun Medical Inc.

 Headquarters: Bethlehem, PA
 Established in 1957

 Production Facilities
     • Allentown, PA
     • Carrollton, TX
     • Irvine, CA
     • Santo Domingo, DR
 Member of B. Braun Group
    • 12th largest global medical device
      manufacturer*
    •170 year heritage
    • Privately-owned




 *out of 150 leading medical device companies as ranked by Clinica’s Medtech 150
CSV Presentation | Page 2
Organization - HR Systems and Payroll




       3                        ©2008 ADP, Inc. Confidential & Proprietary.
B.Braun Human Resource Service Model


                                      HUMAN                                                                           COMPENSATION,
                                                                 LEARNING &                    BENEFITS                                                 HEALTH &
     STAFFING                         CAPITAL                                                                         PAYROLL &
                                                                 DEVELOPMENT                   ADMIN                                                    SAFETY
                                      MANAGEMENT                                                                      SYSTEMS
                                                                                                                    Message
HR Service Model MAP
Message            Activities     Message       Activities    Message         Activities   Message    Activities    Message       Activities                  Activities

Braun Career Centers           o Workforce Planning          Training & Development Health & Welfare Admin       Payroll                   o Incentive Programs
Global Job Market               Recognition Pgms            Curriculum              Open Enrollment             Tax File & Comply           Wellness
Hiring Manager                 o Internal Branding                                   Carrier Enrollment           Garnishments               State Level Leave
 Portal                          HR Audit                    Training Tracking      Premium Administration       New Hire reporting         Administration
                                 Compliance                                          Total Compensation          Application Hosting
Online Sourcing &                                              (21 CFR Part 11)                                                                OSHA Compliance
                                                                                       Statements                  Sarbanes-Oxley
 Recruiting                      Policies                    Succession Planning                                                              Contractor Risk Exposure
                                                                                       Flexible Spending           Compensation Mgmt
Background Checks               Employee. Relations                                                                                           First Aid Program
                                                                                       Accounts                     Progression based sys
 Drug Testing                   Internal client            o Organizational         COBRA/HIPAA                                              Safety Trainng
                                                                                                                    Incentive Compensation
 I-9 Compliance                 relationship mgmt            Development              Administration                                           New Project Oversight
                                                                                                                    Management
 Staffing Programs              Affirmative Action/ EEO                             Pension Plan                                             Environmental Safety
                                                                                                                    Employment Tax Credits
o External Branding              Employee Records           o Learning Resource      Dependent Audit                                          Exposure
                                                                                      401k Administration          21CFR Train Tracking
 Contingent Workforce           Exit Interview on-line      Center                                                                           o Crisis Management
                                                                                      Vendor Mgmt                  Empl.Records Imaged
 New Hire Brochure              Unemployment claims                                                                                           Disability / WC Management
                                                                                      EAP                         o Pay cards
 Position Mgmt / Job           Employee Handbook           o Talent Management                                                                Reports / Metrics /
                                                                                       Leave Administration        HR Portal (e-Source)
 Descriptions                    Outplacement                 Performance                                                                     Benchmarks / Budget
                                                                                       On-Site Health Centers       Single Sign On
 Staffing Plans                 Off boarding                o Succession
                                                                                       Reports / Metrics /          Paperless Pay & W2
o On-Boarding                   o Business Need Strategy      o Learning Mgmt.System Benchmarks/Budget
                                                                                                                     Time Tracking
 Reports / Metrics /            HR Strategic Plan
                                                                                                                     Time off requests
 Benchmarks/Budget               Verification Services      o Reports / Metrics /
                                                                                                                     Attendance
                                 Employee                    Benchmarks/Budget
                                                                                                                     PCNs on line
                                 Communications
                                                                                                                     W4s on line
                                o Reports / Metrics /
                                                                                                                     Spending Accounts
                                 Benchmarks/Budget
                                                                                                                     Verification Services
                                                                                                                     Open enrollment
                                                                                                                     Mobile Apps
                                                                                                                    Reports / Metrics /
                                                                                                                    Benchmarks/Budget


      High Priority
     o WIP
      In Place/OK
     • Future
      HR Systems
                                                                                                                                               o RIF Mgmt
          CSV Presentation | Page 4
Strategies




             5   ©2008 ADP, Inc. Confidential & Proprietary.
Validation Now - Coordination
Involves coordination of:
 Vendor
 Quality Assurance – Change Control Request (CCR) and
  protocol review
 Data Base Administrator (DBA) & other Information
  Technology(IT) Department resources
 External consultant
 Plant downtime notification & coordination
 Approver signatures



CSV Presentation | Page 11
Validation Now - Process




CSV Presentation | Page 12
Validation in the Cloud - Key Concerns
• Loss of control
  • Addition of features/functionality
  • Release dates
• Vendor Provided User Guide – on-line
• 21 CFR Part 11 Compliance
• Interfaces with Document Management System(DMS) and
  Human Resources Management System (HRMS)
• Multiple modules involved in Talent Management
  System(TMS) – Performance Management, Succession
  Management and Learning Management, +
• Benchstrength – HRIS, IT, Quality
CSV Presentation | Page 13
Validation in the Cloud - Risk Mitigation
• On-site Vendor Audit performed by Quality and Subject
  Matter Expert (SME)
• Added vendor to approved vendor listing
• Operational Qualification(OQ) will include Traceability to
  User Requirements Specification(URS)
• Configuration Specification
• Development of Quality Agreement
• Access to vendor Standard Operating Procedure’s
  (backup, recovery, etc)
• Participation in User Groups


CSV Presentation | Page 14
Validation in the Cloud - LMS
• Vendor responsible for core functionality testing
• We will perform validation/testing for only new
  features/functionality that we plan to turn on
  • Testing/Validation to occur during User Acceptance
    Testing(UAT)
• CCR will be opened for each release
• No validation will be done on bi-monthly patches unless it is a
  bug/fix we specifically requested or encountered
• Requalification of vendor per internal procedure requirements
• Vendor development of Validation Toolkit
• Perform full validation for implementation and major releases


CSV Presentation | Page 15
Validation in the Cloud - Process



                                     4




      1                      2   3




CSV Presentation | Page 16
Validation in the Cloud - Process

             1               2




CSV Presentation | Page 17
Validation in the Cloud - Process


                             3




CSV Presentation | Page 18
Validation in the Cloud - Process
                       4




CSV Presentation | Page 19
Contact Information


                             Dennis.Houser@bbraun.com



                             Heather.Carrillo@bbraun.com




CSV Presentation | Page 20

Computer System Validation Then and Now — Learning Management in the Cloud

  • 1.
    Computer System ValidationThen & Now; Using Learning Management in the Cloud Presented by: Dennis Houser, BSIE, MBA, PMP, Director HR Systems & Payroll Heather Carrillo, MBA, PMP, HRIS Analyst
  • 2.
    Company Overview -B. Braun Medical Inc.  Headquarters: Bethlehem, PA  Established in 1957  Production Facilities • Allentown, PA • Carrollton, TX • Irvine, CA • Santo Domingo, DR  Member of B. Braun Group • 12th largest global medical device manufacturer* •170 year heritage • Privately-owned *out of 150 leading medical device companies as ranked by Clinica’s Medtech 150 CSV Presentation | Page 2
  • 3.
    Organization - HRSystems and Payroll 3 ©2008 ADP, Inc. Confidential & Proprietary.
  • 4.
    B.Braun Human ResourceService Model HUMAN COMPENSATION, LEARNING & BENEFITS HEALTH & STAFFING CAPITAL PAYROLL & DEVELOPMENT ADMIN SAFETY MANAGEMENT SYSTEMS Message HR Service Model MAP Message Activities Message Activities Message Activities Message Activities Message Activities Activities Braun Career Centers o Workforce Planning  Training & Development Health & Welfare Admin  Payroll o Incentive Programs Global Job Market  Recognition Pgms Curriculum Open Enrollment Tax File & Comply  Wellness Hiring Manager o Internal Branding Carrier Enrollment  Garnishments  State Level Leave Portal  HR Audit  Training Tracking Premium Administration  New Hire reporting Administration  Compliance Total Compensation Application Hosting Online Sourcing & (21 CFR Part 11)  OSHA Compliance Statements Sarbanes-Oxley Recruiting  Policies  Succession Planning  Contractor Risk Exposure  Flexible Spending  Compensation Mgmt Background Checks  Employee. Relations  First Aid Program Accounts  Progression based sys  Drug Testing  Internal client o Organizational COBRA/HIPAA  Safety Trainng  Incentive Compensation  I-9 Compliance relationship mgmt Development Administration  New Project Oversight Management  Staffing Programs  Affirmative Action/ EEO Pension Plan  Environmental Safety  Employment Tax Credits o External Branding  Employee Records o Learning Resource Dependent Audit Exposure 401k Administration  21CFR Train Tracking  Contingent Workforce  Exit Interview on-line Center o Crisis Management Vendor Mgmt  Empl.Records Imaged  New Hire Brochure  Unemployment claims  Disability / WC Management EAP o Pay cards  Position Mgmt / Job Employee Handbook o Talent Management  Reports / Metrics /  Leave Administration  HR Portal (e-Source) Descriptions  Outplacement  Performance Benchmarks / Budget  On-Site Health Centers  Single Sign On  Staffing Plans  Off boarding o Succession  Reports / Metrics /  Paperless Pay & W2 o On-Boarding o Business Need Strategy o Learning Mgmt.System Benchmarks/Budget  Time Tracking  Reports / Metrics /  HR Strategic Plan  Time off requests Benchmarks/Budget  Verification Services o Reports / Metrics /  Attendance  Employee Benchmarks/Budget  PCNs on line Communications  W4s on line o Reports / Metrics /  Spending Accounts Benchmarks/Budget  Verification Services  Open enrollment  Mobile Apps  Reports / Metrics / Benchmarks/Budget  High Priority o WIP  In Place/OK • Future HR Systems o RIF Mgmt CSV Presentation | Page 4
  • 5.
    Strategies 5 ©2008 ADP, Inc. Confidential & Proprietary.
  • 6.
    Validation Now -Coordination Involves coordination of:  Vendor  Quality Assurance – Change Control Request (CCR) and protocol review  Data Base Administrator (DBA) & other Information Technology(IT) Department resources  External consultant  Plant downtime notification & coordination  Approver signatures CSV Presentation | Page 11
  • 7.
    Validation Now -Process CSV Presentation | Page 12
  • 8.
    Validation in theCloud - Key Concerns • Loss of control • Addition of features/functionality • Release dates • Vendor Provided User Guide – on-line • 21 CFR Part 11 Compliance • Interfaces with Document Management System(DMS) and Human Resources Management System (HRMS) • Multiple modules involved in Talent Management System(TMS) – Performance Management, Succession Management and Learning Management, + • Benchstrength – HRIS, IT, Quality CSV Presentation | Page 13
  • 9.
    Validation in theCloud - Risk Mitigation • On-site Vendor Audit performed by Quality and Subject Matter Expert (SME) • Added vendor to approved vendor listing • Operational Qualification(OQ) will include Traceability to User Requirements Specification(URS) • Configuration Specification • Development of Quality Agreement • Access to vendor Standard Operating Procedure’s (backup, recovery, etc) • Participation in User Groups CSV Presentation | Page 14
  • 10.
    Validation in theCloud - LMS • Vendor responsible for core functionality testing • We will perform validation/testing for only new features/functionality that we plan to turn on • Testing/Validation to occur during User Acceptance Testing(UAT) • CCR will be opened for each release • No validation will be done on bi-monthly patches unless it is a bug/fix we specifically requested or encountered • Requalification of vendor per internal procedure requirements • Vendor development of Validation Toolkit • Perform full validation for implementation and major releases CSV Presentation | Page 15
  • 11.
    Validation in theCloud - Process 4 1 2 3 CSV Presentation | Page 16
  • 12.
    Validation in theCloud - Process 1 2 CSV Presentation | Page 17
  • 13.
    Validation in theCloud - Process 3 CSV Presentation | Page 18
  • 14.
    Validation in theCloud - Process 4 CSV Presentation | Page 19
  • 15.
    Contact Information Dennis.Houser@bbraun.com Heather.Carrillo@bbraun.com CSV Presentation | Page 20