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Administaff
- 1. Administaff Overview Founded in 1985 – today a $2 billion company Publicly traded on the New York Stock Exchange (symbol: ASF) 49 offices serving approximately 6,500 client companies with more than 108,000 employees nationwide Listed as one of Fortune’s “America’s Most Admired Companies” for the last four years • Business Premise: To enable Entrepreneurs and small business owners to gain key advantages in the vital area of Human Capital.
- 2. What Administaff Does: Comprehensive HR Support for Small Business SM The Personnel Management System Performance Revenue Management Generation Employment Expense Administration Benefits Management Control Net Profit Owner Support Protection
- 3. Traditional Employer/Employee Relationship Common Law Employer Employment Relationship W-2 Employees
- 4. Co-Employment Relationship with Administaff • Human Resources Management • Manage Business • Recruiting and Selection • Payroll CO- EMPLOYERS • Grow Business Administration CCP Administaff • Manage Change • Payroll Taxes • Employee Benefits • Align People Employment • Workers’ Relationship Employment Compensation Relationship • FOCUS • Employer Liability Management Employees • Government Compliance • Training and Development
- 5. PEO Model: Co-Employment Relationship Administaff Employer-of-Record Client Service Agreement Relationship Employees CCP Common Law Employer Relationship
- 7. How The ModelWorks: A Better HR Department Fortune 500 Company Structure
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- 9. Measuring the Impactto Your Business Improved Use of Time They can apply their resources to what they do best, which drives profitability. They can concentrate more fully on core tasks. Access to Expertise They can leverage the combined knowledge of all of our professionals. Even a full-time employee will never have the same savvy as an experienced, specialized human capital team. Technology Leverage They benefit from our up-to-date information, equipment, & technology. They can focus their money on remaining technologically competitive within their core business. Economies of Scale They gain programs that may not be economically feasible for a smaller group of employees. We are able to spread fixed administrative expenses across a very wide base of people. Operational Efficiency Specialized experts already possesses the knowledge, skills, contacts, and resources. All the pieces are already designed to work together properly from the very beginning. Financial Stability Small companies need to be able to react instantly to enhance their business. We enable such flexibility by decreasing fixed overhead expenses that would otherwise be necessary.
- 10. Recruiting and Selection: Better People Impact on Your Business • Find and retain the best possible employees • Reduce headaches & time-commitment • Professional, proactive applicant screening process gives company world-class reputation Services • Job Descriptions • Job Design • Salary Planning & Administration • Interview Process Development & Training • Talent Network “The Small Business • Recruitment Advertising Administration estimates that hiring the wrong person costs as • Resume Review, Background Checks much as 2x that person’s annual • Interviewing, Pre-Employment Testing salary.” • Behavioral Profiling • Outplacement
- 11. Performance Management: Better Motivation Impact on Your Business • Align employees with your company goals and maximize their performance. • Increased Employee Job Satisfaction • Increased Productivity Services • Performance Measurement Standards Development • Performance Review Policy Development • Compensation and Incentive Plan Design “How do you raise the bar • Employee Relations Coaching for Supervisors when research reveals that • Conflict Resolution Training 50% of employees are willing • Progressive Discipline & Termination Coaching to give only enough effort to • Climate Surveys that Reveal Opportunities & Issues keep their jobs?”
- 12. Training & Development: Better Skills Impact on Your Business • Increase Your Employees’ Productivity • Increase Your Employees’ Job Satisfaction. • Reduce Costly Turnover Services • Needs Analysis to Identify Areas for Organizational Performance Improvement • Curriculum Development for Professional and Personal Growth “The Council on • Instructor-Led Training On-site or Off-site Competitiveness found that a • Unlimited Access to Online Courses for Around-the- 10 percent increase in training Clock Learning Opportunities and education has a more • Certified Provider of Continuing Education Credits positive impact on productivity • Develop Current & Future Leaders than a 10 percent increase in • Build a Culture of Innovation and Education That’s work hours.” Tied to Performance Appraisals.
- 13. Instructor-Led Training Courses Leadership/Management Development Personal Effectiveness • Essentials of Leadership • Interaction Skills for Success • Retaining Talent • Feedback Fundamentals • Developing Others • Communicating and Listening • Setting Performance Expectations • Influencing Others • Coaching for Success • Building Trust • Coaching for Improvement • Working through Conflict • Managing Performance Problems • Adapting to Change • Leading Change • Personal Empowerment: Taking Initiative • Influential Leadership • Discovering Individual Styles of • Building an Environment of Trust Communication • Coaching: Developing High Performance • Priority Management • Vision, Values and Mission Statement • Basic Telephone Skills • Getting Started as a New Leader • Leadership: Inspiring Commitment (2- Business & Group Effectiveness day seminar) • Making Effective Decisions • Making Meetings Work Customer Service • Partnerships for Improvement • Service Plus • Taking Action to Solve Problems • Service Plus Health Care • Leading High-Performance Teams • Creating a Customer Service Culture • Fast Start for Teams
- 14. Employment Administration: Better Focus Impact on Your Business • Improve Business Focus by Eliminating Regularly Scheduled Business Interruptions. • Ensure you are the leader of a company and not just an employee of yourself. Services • Payroll Processing, Payroll Tax Filing • Garnishments • Quarterly Reports, W-2s, W-4s • Fully Integrated Benefits Administration “The Small Business • Fully Integrated Time & Attendance Tracking Administration revealed that • Employment Verification business owners regularly • Customizable Payroll Management Reports spend up to 40% of their time performing non-strategic • Job Costing Reports tasks related to employment • Direct Deposit, Debit Cards, E-Pay Stubs of their people.” • Web-based Self-service Available to All Employees
- 15. Benefits Management: Better Choices Impact on Your Business • Fortune 500 Company Benefits Package • Long-term Cost Containment • Reduced Turnover & Increased Job Satisfaction • Increased Ability to Compete for Top Talent. • More Employee Choices & Less Guess-work • No More Auditing – Fully Integrated with Payroll Services • Comprehensive Health, Vision, Dental & FSA Plans • Life Insurance, Personal Accident Insurance “According to the Wyoming • Short and Long-Term Disability Department of • 401(k) Plan, Credit Union, 529 College Savings Plan Employment, Research & • Educational Assistance, Adoption Assistance, EAP Planning, benefits can reduce • Identity Theft Protection, Commuter Benefits turnover by up to 35%.” • Optional Additional Life, Disability & Accident Insurance
- 16. The Growing Burden ofEmployment Regulation HIPAA WPCA SWDA SDWA New Regulations Since 1900 SDWA CERCLA CAA TSCA DTB CCPA USERRA FMLA ADA DFWA WARN EPPA COBRA TEFRA IRCA TRA JSIA FDA FDA VEVRRA JSIA MSHA VEVRRA MSHA OSHA ERISA OSHA ERISA CRA ADEA CRA ADEA FUTA NLRA LMRDA FUTA LMRDA NLRA FLSA LMRA NLRA LMRA FICA FICA FLSA FICA FLSA IRC RLA RLA IRC RLA IRC State Laws State Laws State Laws Case Law Case Law Case Law Case Law Common Law Common Law Common Law Common Law By 1900 By 1940 By 1980 Today
- 17. Manage Employer Liabilities: Better Operations Impact on Your Business • Eliminate or Reduce Fines and Penalties • Remove Distractions and Interruptions • Share or Transfer Liability with Co-employment • More Effectively Manage Employer Liabilities Services • Government Reporting and Agency Interface • Employment Records Management • COBRA Management • Workers' Compensation Coverage, Fraud “A study by the Rand Investigations and Claim Resolution Corporation showed that • Safety Reviews, Policy Development and Audits employers will lose 2 out of 3 trial cases and on average • Unemployment Claims, Terminations, Conflict will be penalized $600,000 + Resolution court costs and attorneys • Employee Handbooks, Personnel Guide and Forms fees. • Employment Practices Liability Insurance
- 18. Why is “HR”Getting so Much Attention?
- 19. Pricing Approach Existing PayrollBurden: Administaff Pricing: T + W + B + A = % WASF = % Payroll Payroll EPB WASF = Weighted Average Service Fee • T = Payroll Taxes • W = Workers Comp/EPLI WASF - EPB = INVESTMENT • B = Employer % Health Benefits Enrollment fee (one-time) = • A = Administrative Overhead 6% of first month’s payroll
- 20. BASIC INFORMATION REQUIRED • Brief Business Profile/Group Health History • ROSTER OF EMPLOYEES: Name, home zip code, work state, age, gender, job description • PAYROLL INFORMATION: Status, salary details, payment method/frequency, medical insurance election • MEDICAL COVERAGE: Current plan summary, current invoice and same period last year (e.g. 7/10 and 7/09) • WORKERS’ COMP: Schedule of Operations (a/k/a Declarations Page), Loss Claims History and Existing Codes
- 21. Decision/Implementation Process Timeline Process CURIOTSITY… INTRODUCTORY ASSEMBLE “IS THERE A MEETING BUSINESS PROFILE BETTER WAY?” TODAY FIVE DAYS VALUE PRICE / VALUE IMPLEMENTATION EXPLORATION COMPARISON 1 WEEK 1 WEEK ORIENTATION COMPLETED FOR CHOSEN START DATE