Verbal and non verbal communication

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Concepts of Non-Verbal Communication, gleaned in detail

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Verbal and non verbal communication

  1. 1. NON VERBAL COMMUNICATION Gull Zareen
  2. 2. 2 Property of gull Zareen Why to Study Non-Verbal Communication “SOME OF THE MOST IMPRESSIVE AND ENLARGING COMMUNICATION YOU WILL EVER EXPERIENCE WILL NOT INVOLVE WORDS AT ALL.” -FUJISHIN WE TEND TO COMMUNICATE MOST OF OUR FEELINGS, ATTITUDES AND BELIEFS NONVERBALLY
  3. 3. 3 Property of gull Zareen Preview  WHY STUDY NONVERBAL COMMUNICATION  DEFININTION OF NONVERBAL COMMUNICATION  PRINCIPLES OF NONVERBAL COMMUNICATION  TYPES OF NONVERBAL COMMUNICATION  NINETEEN NONVERBAL BRIDGES TO OTHERS
  4. 4. 4 Property of gull Zareen WHY STUDY NON VERBAL COMMUNICATION
  5. 5. 5 Property of gull Zareen WHY LEARN ABOUT NONVERBAL COMMUNICATION?  NONVERBAL COMMUNICATION IS THE PRIMARY WAY WE COMMUNICATE FEELINGS AND ATTITUDES.  PEOPLE RESPOND AND ADAPT TO OTHERS THROUGH NONVERBAL MESSAGES
  6. 6. 6 Property of gull Zareen INTERACTION ADAPTATION THEORY: THEORY SUGGESTING THAT PEOPLE INTERACT WITH OTHERS BY ADAPTING TO THEIR COMMUNICATION BEHAVIORS
  7. 7. 7 Property of gull Zareen DEFINITION OF NONVERBAL COMMUNICATION ALL COMMUNICATION THAT IS NOT SPOKEN OR WRITTEN IS NONVERBAL COMMUNICATION
  8. 8. 8 Property of gull Zareen CONTENT V. RELATIONSHIP DIMENSIONS OF COMMUNICATION  NV IS PRIMARY SOURCE OF RELATIONSHIP CUES  THE PRIMARY WAY WE COMMUNICATE INFORMATION ABOUT THE RELATIONSHIP IS NONVERBALLY INSTEAD OF VERBALLY
  9. 9. 9 Property of gull Zareen PRINCIPLES OF NONVERBAL COMMUNICATION CONTINUOUS INSTANTANEOUS UNIVERSAL MULTICHANNELED EMOTIONALLY RICH FUNCTION SPECIFIC AMBIGUOUS
  10. 10. INTERPRINCIPLES OF NON VERBAL COMMUNICATION Property of gull Zareen • CONTINUOUS- CANNOT EASILY SEPARATE INTO UNITS • INSTANTANEOUS- IMMEDIATELY PERCEIVED • UNIVERSAL- CROSSES LANGUAGES • MULTICHANNELED- ALL SENSES • EMOTIONALLY RICH- CONVEYS EMOTION PRETED IN MANY DIFFERENT WAYS FUNCTION SPECIFIC- KINESICS AMBIGUOUS- CAN BE INTERPRETED IM MANY WAYS 10
  11. 11. FUNCTION SPECIFICKINESICS STUDY OF HUMAN MOVEMENT AND GESTURE By RAY BIRDWHISTELL 11 Property of gull Zareen
  12. 12. 12 Property of gull Zareen KINESICS: 1. 2. 3. 4. 5. EMBLEMS ILLUSTRATORS REGULATORS AFFECT DISPLAYS ADAPTORS
  13. 13. 13 Property of gull Zareen EMBLEMS  CUES WITH A DIRECT VERBAL MEANING IN A GIVEN CULTURE
  14. 14. 14 Property of gull Zareen ILLUSTRATORS  ADD TO OR SUPPORT THE VERBAL MESSAGE
  15. 15. 15 Property of gull Zareen REGULATORS  CONTROL SOCIAL INTERACTIONS
  16. 16. 16 Property of gull Zareen AFFECT DISPLAYS  USED TO COMMUNICATE EMOTIONS
  17. 17. 17 Property of gull Zareen ADAPTORS  HELP SATISFY A PERSONAL NEED AND ADAPT TO IMMEDIATE SITUATION
  18. 18. 18 TYPES OF NONVERBAL COMMUNICATION  BODY MOVEMENT  FACIAL EXPRESSIONS WE CAN PRODUCE OVER 640 DIFFERENT FACIAL EXPRESSIONS Property of gull Zareen
  19. 19. 19 Property of gull Zareen PARALANGUAGE HOW WE SPEAK • PITCH, VOLUME, RATE, QUALITY • COMMUNICATE EMOTION • MANAGE CONVERSATION • USE OF SILENCE
  20. 20. 20 Property of gull Zareen TOUCHING (HAPTICS)  • ALL BEHAVIOR THAT INVOLVES THE SKIN  • ESSENTIAL TO HUMAN DEVELOPMENT  • PAT ON BACK, HUG, KISS  • BE SENSITIVE TO CULTURAL AND PERSONAL PREFERENCES
  21. 21. 21 Property of gull Zareen PERSONAL PRESENTATION CLOTHING-MOST OBVIOUS GROOMINGCOMMUNICATES MESSAGES AS WELL AS OTHER NONVERBAL CUES ARTIFACTS-PHYSICAL OBJECTS THAT HAVE MEANING TO US
  22. 22. 22 Property of gull Zareen PERSONAL SPACE PROXEMICS-STUDY  OF HOW CLOSE OR FAR AWAY PEOPLE POSITION THEMSELVES PERSONAL SPACE
  23. 23. 23 Property of gull Zareen HALL'S FOUR ZONES OF SPACE (PROXEMICS)
  24. 24. 24 Property of gull Zareen TERRITORY  TERRITORIALITY-USING SPACE AND OBJECTS TO COMMUNICATE OCCUPANCY OR OWNERSHIP OF SPACE NONVERBAL USE OF SPACE  For Example: BOOKS ON LIBRARY DESK
  25. 25. 25 Property of gull Zareen TIME  HOW YOU USE TIME COMMUNICATES A GREAT DEAL ABOUT YOU
  26. 26. 26 Property of gull Zareen APPEARANCE  THE “BEAUTY EFFECT”  AMERICANS THINK THAT ATTRACTIVE PEOPLE ARE MORE CREDIBLE,  HAPPIER,  MORE POPULAR,  MORE SOCIABLE,  AND MORE PROSPEROUS THAN LESS ATTRACTIVE  PEOPLE SHAPE AND BODY SIZE AFFECTS  PERCEPTIONS ABOUT US. HEAVY AND ROUND-OLDER, OLD- FASHIONED, GOOD NATURED
  27. 27. 27 Property of gull Zareen REVIEW TYPES OF NON- VERBAL COMMUNICATION:  KINESICS  FACIAL EXPRESSIONS  PARALANGUAGE  TOUCH  PERSONAL PRESENTATION  PROXEMICS  TIME  APPEARANCE
  28. 28. NINETEEN NONVERBAL BRIDGES TO OTHERS Property of gull Zareen                   BE THERE BE PRESENT DO NOTHING • MOVE TOWARD OTHERS LOOK AT OTHERS SMILE (UNIVERSALLY POSITIVE SYMBOL) WELCOME POSTURE SHAKE HANDS TOUCH HUG BE SILENT SPEAK GENTLY BE PUNCTUAL KEEP PROMISES GIVE GIFTS STAY IN TOUCH LAUGH AT YOURSELF HUM LEAVE 28
  29. 29. 29 Property of gull Zareen SUMMARY:  WHY STUDY NONVERBAL COMMUNICATION  DEFININTION OF NONVERBAL COMMUNICATION  PRINCIPLES OF NONVERBAL COMMUNICATION TYPES OF NONVERBAL COMMUNICATION  NINETEEN NONVERBAL BRIDGES TO OTHERS
  30. 30. 30 Property of gull Zareen  "I HAVE ALWAYS THOUGHT THE ACTIONS OF MEN THE BEST INTERPRETER OF THIER THOUGHTS." -JOHN LOCKE

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