The document provides a comprehensive overview of nonverbal communication, emphasizing its various forms and importance in interpersonal interactions. It outlines key nonverbal behaviors, including facial expressions, body language, and vocal nuances, and discusses how these elements convey messages beyond spoken words. Additionally, the document offers insights into detecting lies through nonverbal cues and highlights the role of neuro-linguistic programming.

1. Nonverbal
Communication
2013

2. Nonverbal Communication
Definition (10 of 17)
Speech
7%
Body Elements of
Language Voice
55% 38%
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3. Program Objectives (1 of 2)
 Hone your interpersonal
advantages while interacting
with others.
 Recognize how the
eyes, face, body, and
appearance can send nonverbal
messages.
 Explore nonverbal behaviors
that play vital role in our
communication.
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4. Program Objectives (2 of 2)
 Able to analyze the important
nonverbal communication.
 Learn how to detect lies.
 Understand eye access cues
and what each cues
communicate.
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5. Definition
 Transmission of messages by a
medium other than speech or
writing.
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6. Nonverbal Communication
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7. Nonverbal Communication
Definition (1 of 15)
 Non-spoken context within
where all face-to-face
communication takes place.
 Every conscious or
subconscious behavior is
suffused with meaning without
which all verbal communication
would be ambiguous.
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8. Nonverbal Communication
Definition (2 of 15)
 Non-verbal communication
includes:
– Pitch.
– Speed.
– Tone.
– Voice volume.
– Gestures.
– Facial expressions.
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9. Nonverbal Communication
Definition (3 of 15)
 Non-verbal communication
includes:
– Body posture.
– Stance.
– Proximity.
– Eye movements.
– Dress and appearance.
– Eye contact.
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10. Nonverbal Communication
Definition (4 of 15)
 Sending and receiving
messages in a variety of ways
without the use of verbal codes
(words).
 Both intentional and
unintentional although most
speakers / listeners are not
conscious of this.
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11. Nonverbal Communication
Definition (5 of 15)
 It also includes:
– Touch.
– Glance.
– Vocal nuance.
– Pause (silence).
– Intonation.
– Smell.
– Word choice and syntax.
– Sounds (paralanguage).
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12. Nonverbal Communication
Definition (6 of 15)
 Definition (CBC): “nonverbal
communication involves those nonverbal
stimuli in a communication setting that
are generated by both the source
[speaker] and his or her use of the
environment and that have potential
message value for the source or receiver
[listener]
– (Samovar et al).
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13. 65 Nonverbal Behaviors (1 of 13)
Region - mid section (Arms and
hands):
 Cupping/bowl like
– Inner thoughts dreams.
 Brush off
– Not accepting what is said.
 Cutting gestures
– Difficult of abstract concepts.
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14. Neuro-Linguistic
Programming
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15. Neuro-Linguistic Programming
Eye Access Cues (14 of 23)
Subject’s Right Subject’s Left
Up
Lateral
Down
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16. Download “NonVerbal Communication”
PowerPoint presentation
at ReadySetPresent.com
175 slides include: 23 points on the definition of
nonverbal communication, 12 points on the two
categories of nonverbal communication, 13 points
on behaviors, 8 non-verbal statistics, 24 tips for
understanding, 65 nonverbal behaviors, 48 points
on 8 steps to follow, 51 points on neuro-linguistic
programming, 5 points on mirror neurons, 68
points on 13 tips to detect lies, 34 points on space
trivia, plus 16 action steps and much more!
Royalty Free – Use Them Over and Over Again.
Updated & Expanded 2013
Now: more content, graphics, and diagrams
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