This document discusses verbal and non-verbal communication. It notes that there are two types of communication: verbal and non-verbal. Verbal communication involves the use of language and sound to convey messages, while non-verbal communication involves gestures, eye contact, and body language. The document also discusses cultural differences in both verbal and non-verbal communication, noting that aspects like volume of voice, direct confrontation, and gestures can differ between cultures.

1. VERBAL & NON-VERBAL
COMMUNICATION
Vibeke Tveit 15GLU 5-10

2. WHAT IS COMMUNICATION?
 A short definition of communication
 Originated from Latin
 Two types of communication: Verbal and non-verbal

3. VERBAL COMMUNICATION
 The use of sound and language to relay a message
 Expresses ideas, desires or concepts
 Two types of verbal communication
 A main purpose

4. NON VERBAL COMMUNICATION
Gestures Eye contact Body language

5. THESIS STATEMENT: CULTURAL
DIFFERENCES
 Cultural differences in verbal and non verbal communication

6. CULTURAL DIFFERENCES – VERBAL
COMMUNICATION
 Volume of voice – High or low pitch?
 Direct confrontation?
 Knowledge and Lingua Franca

7. CULTURAL DIFFERENCES – NON VERBAL
COMMUNICATION
 Gestures
 Eye contact
 Body language

8. SOURCES
http://www.education.vic.gov.au/school/teachers/teachingresources
/careers/pages/communication.aspx
https://en.wikipedia.org/wiki/Communication
http://healthvermont.gov/family/toolkit/tools%5CF-
6%20Cultural%20Differences%20in%20Nonverbal%20Communic.pdf
http://smallbusiness.chron.com/cultural-communication-differences-
business-2835.html