3. Background and Overview(1/2)
Item
Figure
Area
36,200 sq km
(13,970 sq miles)
Population
23.31 M
Households
8.18M
2012 GDP Per Capita
US$20,951
Fixed-Line 78%
Broadband
Mobile
Major Broadband
Service speed rate
76%
12 Mbps
2
4. Background and Overview(2/2)
2011:
NCC urged ISPs to improve
transparency in broadband installation
Fixed
broadband service providers should:
Test and Record the Line-Rate and Data-Rate speeds
Inform subscribers the test-records above-mentioned
Publish the speed performance and service conditions
on its website
Provide a 7-days trial period
2012:Government
consented a third-party to
conduct speed for fixed and mobile
broadband
3
5. Provider’s Speed Test(1/4)
Fixed broadband performance
Framework of fixed broadband speed test
Test Line-Rate on installation the broadband service
Test Data-Rate on installation the broadband service
source:Dominator
4
6. Provider’s Speed Test(2/4)
Fixed broadband performance
Publish the measured results on website
Collect the monthly speed records of installed service
FTTx Speed (bps) Line rate bps (Down/Up Load)
(Down/ Up Load)
Data rate bps(Down/Up load)
80%TSR
80%TSR
4M/1M
4.264~4.288M / 1.086~1.088M
3.788~4.030M / 0.840~1.004M
12M/4M
12.784~12.800M / 4.272~4.288M
11.529~12.167M / 3.592~4.010M
20M/5M
21.566~21.568M / 5.368~5.376M
19.355~20.346M / 4.462~5.036M
50M/10M
53.000~54.399M / 10.585~10.687M
46.267~51.115M / 9.464~10.068M
50M/20M
53.000~54.400M / 21.200~21.568M
45.233~51.104M / 18.634~20.295M
100M/20M
99.976~100.030M / 21.200~21.568M
80.996~94.362M / 18.946~20.529M
100M/100M
100.000~100.000M / 100.000~100.000M 91.630~94.448M / 88.742~95.262M
Note: 80%TSR representing 10th to 90th percentile typical speed range
source:Dominator FTTx service, Feb. 2013
5
7. Provider’s Speed Test(3/4)
Mobile broadband performance
Undergo three speed tests at store locations on a work day
Publish results on provider’s website
Source: dominator
6
8. Provider’s Speed Test(4/4)
Mobile broadband performance
Disclosure of radio signal strength within service
area from provider’s website
source: CHT
7
9. Third-Party’s Speed Test(1/19)
2012:Goverment entrusted a third-party (Telecom
Technology Center, TTC) with measurement of
fixed and mobile broadband speeds
Mobile broadband speed test
Methodologies: Static test, moving test and consumer experience
Connection: 3G broadband access servicers
Area: six metropolitan areas
Fixed broadband speed Test
Methodologies : installed test software in PC of panel
Connections : FTTx, ADSL and Cable
Data collected from volunteer panel
8
11. Third-Party’s Speed Test(3/19)
Static performance of mobile
Average speed in 6 metropolitan areas
Download
Upload
Note: Measure Taipei City、New Taipei City, Taoyuan County in May - Jul 2012
Measure Taichung City, Tainan City and Kaohsiung City in Aug - Nov 2012
Source: TTC
10
12. Third-Party’s Speed Test(4/19)
Static performance of mobile
Second Round: Average speed of 2.07Mbps
Public area Market Residence Department Road
Source: TTC
11
13. Third-Party’s Speed Test(5/19)
Moving performance of mobile
Average speed in 6 metropolitan areas
Download
Upload
Note: Measure Taipei City、New Taipei City, Taoyuan County in May - Jul 2012
Measure Taichung City, Tainan City and Kaohsiung City in Aug - Nov 2012
Source: TTC
12
14. Third-Party’s Speed Test(6/19)
Moving performance of mobile
Second Round: Average speed of 1.48Mbps
Note: Measure Taichung City, Tainan City and Kaohsiung City
Source: TTC
13
15. Third-Party’s Speed Test(7/19)
Consumer Experience for mobile
First round: panel of 2,239 mobile users
Second round: panel of 2,452 mobile users
Average download speed of panel in overall area
First round average
download speed:
1.98 MKbps
Second round average
download speed:
2.52Mbps
Source: TTC
14
16. Third-Party’s Speed Test(8/19)
Consumer Experience for mobile
Average Upload speed of panel in overall area
First round average
upload speed:
324Kbps
Second round average
upload speed:
459Kbps
Source: TTC
15
19. Third-Party’s Speed Test (11/19)
Consumer Experience for mobile
Average speed of panel by hour
Second round
Download
Mbps
Upload
Kbps
First round
Source: TTC
18
20. Third-Party’s Speed Test (12/19)
Consumer Experience for mobile
Speed distribution of panel
Second round
First round
Download
Upload
Source: TTC
19
21. Third-Party’s Speed Test (13/19)
Consumer Experience for mobile
Speed of opening a website
Second round
Average 2.48 sec
Note: average 2.56 sec in first round
Source: TTC
20
23. Third-Party’s Speed Test(15/19)
Fixed broadband performance
Average Download Speeds as a Percentage of
Advertised
Second round
100.00
90.00
80.00
70.00
60.00
% 50.00
40.00
30.00
20.00
10.00
0.00
AVG
1M
88.53
2M
91.10
3M
91.11
4M
93.86
8M
86.02
12M
91.78
20M
90.82
50M
84.43
Note 1: : a panel of 2,012 residential broadband users
Note 2: rate of match in first round is 86%-92%; second round is 84%-94%
Source: TTC
22
24. Third-Party’s Speed Test(16/19)
Fixed broadband performance
Average Upload Speeds as a Percentage of
Advertised
Second round
120.00
100.00
80.00
% 60.00
40.00
20.00
0.00
AVG
64K
87.59
128K
96.44
384K
101.75
640K
93.74
768K
100.72
1M
96.42
3M
92.75
4M
89.08
5M
85.81
10M
80.67
Note 1: a panel of 2,058 residential broadband users
Note 2: rate of match in first round is 83%-96%; second round is 80%-100%
Source: TTC 23
25. Third-Party’s Speed Test(17/19)
Fixed broadband performance
Download (DL) speed distribution of panel
First round
Adv. DL
(Mbps)
10%receive
> (the 90th
50% receive
> (the median
percentile)
speed)
4M/768K
3.77
3.71
8M/1M
7.32
12M/3M
Second round
10%receive
> (the 90th
50% receive
> (the median
percentile)
speed)
3.67~3.75
3.77
3.71
3.67~3.74
7.22
6.75~7.29
7.35
7.20
6.68~7.29
11.28
11.08
10.89~11.21
11.29
11.09
10.89~11.21
20M/4M
19.04
18.49
17.83~18.90
19.00
18.44
17.83~18.78
50M/5M
46.44
44.48
42.65~45.84
46.44
44.21
41.26~45.67
TSR
25%~75%
TSR
25%~75%
Source: TTC
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26. Third-Party’s Speed Test(18/19)
Fixed broadband performance
Upload (UL) speed distribution of panel
First round
Adv. UL
(Mbps)
Second round
10%receive
> (the 90th
percentile)
50% receive >
(the median
speed)
TSR
25%~75%
10%receive
> (the 90th
percentile)
50% receive >
(the median
speed)
TSR
25%~75%
4M/768K
0.73
0.72
0.71~0.72
0.86
0.74
0.72~0.75
8M/1M
0.90
0.90
0.90~0.90
0.99
0.93
0.90~0.94
12M/3M
2.97
2.81
2.73~2.94
2.98
2.80
2.73~2.91
20M/4M
3.98
3.66
3.34~3.79
3.98
3.65
3.36~3.76
50M/5M
4.71
4.24
3.79~4.63
4.73
4.27
3.74~4.57
Source: TTC
25
27. Third-Party’s Speed Test(19/19)
Fixed broadband performance
Average speed of second round
Average
Download speed
15.17Mbps
Collecting ratio data from
ISP
Average Upload
speed 3.29Mbps
Source: TTC
Note: first round download speed 12.5Mbps, upload speed 1.9Mbps
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28. On-going Projects(1/2)
Fixed broadband speed test
Authority (NCC) is undergoing fixed broadband
speed test from 2013 until 2015
Methodologies: installing hardware box (Whitebox) in
user side
Test Areas
In 2013, six metropolitan areas (Taipei City, New Taipei City,
Taoyuan County, Taichung City, Tainan City and Kaohsiung City)
In 2014, Western counties (excluding 6 metropolitan areas)
In 2015, Eastern counties and islands
Connections: xDSL, FTTx and Cable
User side
Source: NCC
27
29. On-going Projects(2/2)
Mobile broadband speed test
NCC continues to do the mobile broadband
performance tests in 2013
Methodologies: Static test, Moving test and panel test
Measuring Area
Static test in metropolitan areas of Chinese Taipei
Moving test on freeways, high speed railway, railway
and provincial road
Measuring Item
Website speed test
Download speed test
Upload speed test
28
30. Conclusion
ISPs were asked to provide customers full and
understandable information; ISPs should list the
information on their websites
From the result of the third-party’s test, ISPs were
continuously improving their broadband performance
last year
NCC plans to conduct further measuring research of
fixed (by whitebox) and mobile broadband speed from
2013
Expected subscriber benefits from the transparency of
broadband measurements
29
31. Thank you for your attention
Http://www.ncc.gov.tw
30