Idtug presentation for apectel 47 in bali 2013 rev23-4-2013
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Idtug presentation for apectel 47 in bali 2013 rev23-4-2013
- 1. Consumer’s Perspective on Broadband Internet Performance: Asia’s Broadband Quality of Service Experience Indicators APECTEL 47th, BALI , INDONESIA, Wednesday, 24 April 2013 Yohanes Sumaryo Director of ICT Indonesia Telecommunications Users Group www.id-tug.org Indonesia Telecommunications Users Group ( IDTUG ) - 10/30/13 1
- 2. Agenda What Broadband consumer want How we tested Services Gap Prices Gap Bridging consumer expectation Train of thought: Open up for universal Broadband services Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 2
- 3. What Broadband consumer want Communication anytime, anywhere Willingness to pay services Ability to pay services Technology agnostics Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 3
- 4. How we tested – widely available test LOCAL SPEED INTERNATIONAL SPEED Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 4
- 5. How we tested – automatic test (LirneAsia developed by Prof Timothy Gonsalves of IIT Madras) Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 5
- 6. How we tested – automatic scheduler (LirneAsia developed by Prof Timothy Gonsalves of IIT Madras) Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 6
- 7. How we tested – Dimensions of Quality of Service (QoS) Throughput: useful upload/download speed Latency: delays when voice packets transverse the network Packet Loss: the number of packets that does not reach the destination Jitter: uneven latency and packet loss Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 7
- 8. Services Gap Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 8
- 9. Services Gap International Download speed –not all promises are met Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 9
- 10. Services Gap Latency (Round trip time) – ping time to International server Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 10
- 11. Services Gap Mobile Broadband – using 3G USB dongle or 3G-WiFi Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 11
- 12. Services Gap Mobile Broadband – Downlod speed from International server Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 12
- 13. Services Gap Mobile Broadband – Downlod speed actual vs advertised Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 13
- 14. Services Gap Mobile Broadband – ping time to International server Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 14
- 15. Services Gap Fixed and Mobile Broadband – Local and International download speed Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 15
- 16. Prices Gap Cost of transfer in US$ per GByte of data on most common package– published rate . International data roaming -1000x Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 16
- 17. Bridging consumer expectation Consumer want to send more and more data at the same or even lower prices – traffic and revenue de-coupled Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 17
- 18. Train of thoughts: Open up for universal Broadband services Single pricing for domestic, regional or International Broadband Services Economic vs Technological issues Internet as one entity Multiple stakeholder Regulator concern Indonesia Telecommunications Users Group ( IDTUG ) 10/30/13 18
- 20. BROADBAND ENABLED REPORTING Dashboard KPI, Indikator data dan pengendalian Trend Analysis – Early Warning System Perencanaan kegiatan ke depan
- 21. Terima Kasih
Editor's Notes
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