The document outlines the steps for closing out a project which include getting client acceptance of deliverables, installing and documenting the project, conducting a post-implementation audit to evaluate if the project met goals, timelines and budgets, and was satisfactory to the client. It also lists six questions to be answered during the post-implementation audit related to achieving goals, being on time and budget, client satisfaction, realized business value, lessons learned, and what worked or did not work.

1. CHAPTER 11-1
STEPS IN CLOSING OUT THE PROJECT
1.GETTING CLIENT ACCEPTANCE
2.INSTALLING PROJECT
DELIVERABLES
3.DOCUMENTING THE PROJECT
4.POST IMPLEMENTATION AUDIT
5.THE FINAL REPORT
6.CELEBRATING SUCCESS

2. CHAPTER 11-2
POST IMPLEMENTATION AUDIT.
• The post implementation Audit is an
evaluation of the Project Goal and activities
achievement as measured against the project
plan,budget ,time,deadlines,quality of
deliverables,specifications and client
satisfaction.
• CONTINUED ON NEXT SLIDE

3. CHAPTER 11-3
SIX QUESTIONS TO BE ANSWERED DURING
POST IMPLEMENTATION AUDIT.
1.Was the project goal achieved?
2.Was the project work done on time,within
budget,and according to specifications?
3.Was the client satisfied with project results?
4.Was the business value realized?
5.What lessons were learned about your project
management methodology?
6.What worked?What did not?