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2. What price a successful project?
Status Description Statistics
Success Completed on-time, on-budget with
all features and functions as initially
specified
16%
Challenged Completed and operational but over-
budget, over the time estimate and
offers fewer features and functions
than initially specified
53%
Impaired Cancelled during development cycle 31%
Info from The Standish Group

3. Major project failure issues
• Restarts – 94% of all projects have one or more restarts
• Cost overruns – average 189%
• Time overruns – average 222%
• Content deficiencies – average 61% delivered
Info from The Standish Group - 1998

4. 11 key issues for a successful project
• User involvement
• Executive management support
• Clear statement of requirements
• Proper planning
• Realistic expectations
• Smaller project milestones
• Competent staff
• Ownership
• Clear vision and objectives
• Hard-working, focused staff
• Proven project methodology & documentation
Info from The Standish Group - 1998

5. 11 key issues for a successful project
• User involvement
• Executive management support
• Clear statement of requirements
• Proper planning
• Realistic expectations
• Smaller project milestones
• Competent staff
• Ownership
• Clear vision and objectives
• Hard-working, focused staff
• Proven project methodology & documentation
Info from The Standish Group - 1998

6. Signature implementation methodology
• Standardised, generic implementation template
• Standardised documentation templates
• Process guides
• Checklists
• Knowledge base

7. Signature project processes
1.1 Business
Requirements
Review (BRR)
1.2 Initial
Project Plan
(optional)
1.3 System
installation
1.4 Core Team
training
2.1 Set Project
Objectives & Scope
2.2 Team building
2.3 Resource
planning
2.4 Prepare Project
Plan
2.5 Agree on Project
Management
procedures
2.6 Kick-off
2.7 Steering
Committee Meeting
3.1 Document
business
processes
3.2 Identify input,
outputs &
interfaces
3.3 Set up
parameters
3.4 Evaluate
Prototype
3.5 End user
training
3.6 Document
3.7 Change
Control
4.1 Identify
data
conversion
needs
4.2 Load data
4.3 Validate
4.4 Change
Control
4.5 Steering
Committee
meeting
5.1 Test system
and compare to
BRR, design &
objectives
5.2 Reconcile &
document
5.3 Change
Control
5.4 Steering
Committee
meeting
6.1 Go Live !
6.2 Project
Audit &
Quality
Control
6.3 Client
Satisfaction
Survey
6.4 Hand over
to Support
Activities
1.1 Business Requirements Review
(BRR)
1.2 Initial Project Plan
(optional)
1.3 System installation
1.4 Core Team training
Deliverables
Report & Project Definition
Initial Project Plan
Installed & tested system
Initial Prototype
Activities
2.1 Set Project Objectives & Scope
2.2 Team building
2.3 Resource planning
2.4 Prepare Project Plan
2.5 Agree on Project Management
procedures
2.6 Kick-off
2.7 Steering Committee Meeting
Deliverables
Approved Objectives & Scope
Team Wall Chart
Timeline & Wall Calendars
Project Plan & Budget
Minutes of agreed Dates, Milestones &
responsibilities
Presentation
Status Report & Minutes
Activities
3.1 Document business processes
3.2 Identify input, outputs & interfaces
3.3 Set up parameters
3.4 Evaluate Prototype
3.5 End user training
3.6 Document
3.7 Change Control
Deliverables
Flow charts with Control Points
Agreed upon document formats (DDF’s)
Prototype, Check List & Design Log
Book
Accepted Prototype
Trained End users with instructions
Procedure Manual
Signed form
Activities
4.1 Identify data conversion needs
4.2 Load data
4.3 Validate
4.4 Change Control
4.5 Steering Committee meeting
Deliverables
Minutes
Print out from SCALA
Signed Protocol
Signed form
Status Report & Minutes
Activities
5.1 Test system and compare to BRR,
design & objectives
5.2 Reconcile & document
5.3 Change Control
5.4 Steering Committee meeting
Deliverables
Minutes
Signed Protocol & acceptance by
auditors
Signed form
Status Report & Minutes
1
Analysis
2
Project
Organisation
S
A
L
E
3
Design
4
Data
Preparation
5
Test Run
6
Hand Over
S
U
P
P
O
R
T
S
Activities
6.1 Go Live !
6.2 Project Audit & Quality Control
6.3 Client Satisfaction Survey
6.4 Hand over to Support
Deliverables
Working System
Project Close & Sign-off
Report
Assignment of Account Manager
Milestones

8. Signature project management
1
Analysis
2
Project
Organisation
S
A
L
E
3
Design
4
Data
Preparation
5
Test Run
6
Hand OVer
S
U
P
P
O
R
T
S
P r o j e c t M a n a g e m e n t
Project plan management
Risk identification & management
Issue management
Budgetary control
Quality assurance
Project communication & reporting
Change control
Project closure definition and control

9. Signature provides…
• An implementation work flow based on 1,000’s of past
implementation projects
• Consistent approach by all Scala consultants in all
countries, regions & projects
• Predictability
• Client visibility to ensure a cohesive project
partnership
• Clear understanding of expectations, acceptability,
ownership and responsibility
• Reduced total cost of implementation