SlideShare a Scribd company logo
Chapter 8:  Comm. Skills/Interpersonal By: Miranda Emery
Comforting Messages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Comforting Messages ,[object Object],[object Object]
Gender and Cultural Considerations ,[object Object],[object Object],[object Object],[object Object]
Managing  Privacy and Disclosure ,[object Object],[object Object],[object Object],[object Object],[object Object]
Managing  Privacy and Disclosure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing  Privacy and Disclosure ,[object Object],[object Object],[object Object],[object Object],[object Object]
Managing  Privacy and Disclosure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing  Privacy and Disclosure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing Privacy and Disclosure  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Negotiating Different  Needs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing Conflict in Relationships ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conflict Management Styles 1 2 3 3 High High Low Low Concern for Others Concern for Self Compromise- Both parties give something Forcing- Your needs above others Collaboration- Mutually satisfying Accommodating- Others needs above yours Withdrawal-Removal of self
Thank you! Questions??

More Related Content

What's hot

Marxist feminist theory
Marxist feminist theoryMarxist feminist theory
Marxist feminist theoryCarl Niblock
 
Feminist critics of antony and cleopatra
Feminist critics of antony and cleopatraFeminist critics of antony and cleopatra
Feminist critics of antony and cleopatra
Claudia Aly
 
Romeo & juliet important quotes explained
Romeo & juliet important quotes explainedRomeo & juliet important quotes explained
Romeo & juliet important quotes explainedSumaiyah Faruki
 
Shakespearean Tragedy | Macbeth
Shakespearean Tragedy | MacbethShakespearean Tragedy | Macbeth
Shakespearean Tragedy | Macbeth
Dilip Barad
 
A feminist critical approach to ibsen’s a doll’s
A feminist critical approach to ibsen’s a doll’sA feminist critical approach to ibsen’s a doll’s
A feminist critical approach to ibsen’s a doll’swmstutts925
 
Sociology crime and gender
Sociology crime and genderSociology crime and gender
Sociology crime and gender
Sixth from college
 
Second Wave Feminism (Gender)
 Second Wave Feminism (Gender) Second Wave Feminism (Gender)
Second Wave Feminism (Gender)Zeenia Ahmed
 
Mountain language by Harold Pinter
Mountain language by Harold PinterMountain language by Harold Pinter
Mountain language by Harold Pinter
Haleh Esmailian
 
Plot overview of the novel 'mrs. dalloway' by virginia woolf
Plot overview of  the novel  'mrs. dalloway' by virginia woolf Plot overview of  the novel  'mrs. dalloway' by virginia woolf
Plot overview of the novel 'mrs. dalloway' by virginia woolf
Khandoker Mufakkher Hossain
 
Romeo and Juliet Powerpoint
Romeo and Juliet PowerpointRomeo and Juliet Powerpoint
Romeo and Juliet PowerpointCaitlinCrowder
 
Genre Study | Political Satire | Absalom and Achitophel
Genre Study | Political Satire | Absalom and AchitophelGenre Study | Political Satire | Absalom and Achitophel
Genre Study | Political Satire | Absalom and Achitophel
Dilip Barad
 
Inspector calls homework booklet
Inspector calls homework bookletInspector calls homework booklet
Inspector calls homework booklet
sparkly
 
George simmel
George simmelGeorge simmel
George simmel
FJWU, PMAS-AAUR
 
A Rose For Emily - William Faulkner
A Rose For Emily - William FaulknerA Rose For Emily - William Faulkner
A Rose For Emily - William Faulkner
Leah Jane Aniasco
 
Frame narrative in Frankenstein
Frame narrative in FrankensteinFrame narrative in Frankenstein
Frame narrative in Frankensteinbhatturvi
 
The Crucible: Historical Context
The Crucible: Historical ContextThe Crucible: Historical Context
The Crucible: Historical Contextshanovitz
 
Plot summary, characterization, theme, major conflict- mill on the floss
Plot summary, characterization, theme, major conflict- mill on the flossPlot summary, characterization, theme, major conflict- mill on the floss
Plot summary, characterization, theme, major conflict- mill on the floss
Laiba Farooq
 
Romeo And Juliet Ppt Pres[1]
Romeo And Juliet Ppt Pres[1]Romeo And Juliet Ppt Pres[1]
Romeo And Juliet Ppt Pres[1]teacher96
 

What's hot (20)

Marxist feminist theory
Marxist feminist theoryMarxist feminist theory
Marxist feminist theory
 
Feminist critics of antony and cleopatra
Feminist critics of antony and cleopatraFeminist critics of antony and cleopatra
Feminist critics of antony and cleopatra
 
Romeo & juliet important quotes explained
Romeo & juliet important quotes explainedRomeo & juliet important quotes explained
Romeo & juliet important quotes explained
 
Shakespearean Tragedy | Macbeth
Shakespearean Tragedy | MacbethShakespearean Tragedy | Macbeth
Shakespearean Tragedy | Macbeth
 
A feminist critical approach to ibsen’s a doll’s
A feminist critical approach to ibsen’s a doll’sA feminist critical approach to ibsen’s a doll’s
A feminist critical approach to ibsen’s a doll’s
 
Sociology crime and gender
Sociology crime and genderSociology crime and gender
Sociology crime and gender
 
Second Wave Feminism (Gender)
 Second Wave Feminism (Gender) Second Wave Feminism (Gender)
Second Wave Feminism (Gender)
 
Postmodern Monroe
Postmodern MonroePostmodern Monroe
Postmodern Monroe
 
Mountain language by Harold Pinter
Mountain language by Harold PinterMountain language by Harold Pinter
Mountain language by Harold Pinter
 
Plot overview of the novel 'mrs. dalloway' by virginia woolf
Plot overview of  the novel  'mrs. dalloway' by virginia woolf Plot overview of  the novel  'mrs. dalloway' by virginia woolf
Plot overview of the novel 'mrs. dalloway' by virginia woolf
 
Romeo and Juliet Powerpoint
Romeo and Juliet PowerpointRomeo and Juliet Powerpoint
Romeo and Juliet Powerpoint
 
Genre Study | Political Satire | Absalom and Achitophel
Genre Study | Political Satire | Absalom and AchitophelGenre Study | Political Satire | Absalom and Achitophel
Genre Study | Political Satire | Absalom and Achitophel
 
Inspector calls homework booklet
Inspector calls homework bookletInspector calls homework booklet
Inspector calls homework booklet
 
George simmel
George simmelGeorge simmel
George simmel
 
A Rose For Emily - William Faulkner
A Rose For Emily - William FaulknerA Rose For Emily - William Faulkner
A Rose For Emily - William Faulkner
 
Frame narrative in Frankenstein
Frame narrative in FrankensteinFrame narrative in Frankenstein
Frame narrative in Frankenstein
 
The Crucible: Historical Context
The Crucible: Historical ContextThe Crucible: Historical Context
The Crucible: Historical Context
 
Marxism
MarxismMarxism
Marxism
 
Plot summary, characterization, theme, major conflict- mill on the floss
Plot summary, characterization, theme, major conflict- mill on the flossPlot summary, characterization, theme, major conflict- mill on the floss
Plot summary, characterization, theme, major conflict- mill on the floss
 
Romeo And Juliet Ppt Pres[1]
Romeo And Juliet Ppt Pres[1]Romeo And Juliet Ppt Pres[1]
Romeo And Juliet Ppt Pres[1]
 

Viewers also liked

Interpersonal Skills
Interpersonal SkillsInterpersonal Skills
Interpersonal SkillsSyeda Azra
 
Interpersonal relationships
Interpersonal relationshipsInterpersonal relationships
Interpersonal relationshipsNursing Path
 
Chap10: Problem Solving in Groups
Chap10: Problem Solving in GroupsChap10: Problem Solving in Groups
Chap10: Problem Solving in Groups
Miranda Emery
 
Session 11 conflict management ( SMS )
Session 11 conflict management ( SMS )Session 11 conflict management ( SMS )
Session 11 conflict management ( SMS )
Amaan Hussain
 
Chapter 5: Listening & Responding Skills
Chapter 5: Listening & Responding  SkillsChapter 5: Listening & Responding  Skills
Chapter 5: Listening & Responding SkillsRay Brannon
 
Improving Interpersonal Relationship in Workplaces
Improving Interpersonal Relationship in WorkplacesImproving Interpersonal Relationship in Workplaces
Improving Interpersonal Relationship in Workplaces
iosrjce
 
Chap5: Listening and Responding
Chap5: Listening and RespondingChap5: Listening and Responding
Chap5: Listening and Responding
Miranda Emery
 
Chapter 8 (guidelines and communication strategies for disclosure)
Chapter 8 (guidelines and communication strategies for disclosure)Chapter 8 (guidelines and communication strategies for disclosure)
Chapter 8 (guidelines and communication strategies for disclosure)metalkid132
 
Chap1: Communication Process
Chap1: Communication ProcessChap1: Communication Process
Chap1: Communication Process
Miranda Emery
 
Personal Relationship
Personal RelationshipPersonal Relationship
Personal Relationship
Monte Christo
 
Interpersonal relationship presentation
Interpersonal relationship presentationInterpersonal relationship presentation
Interpersonal relationship presentation
Prateek Arora
 
Interpersonal relationship
Interpersonal relationshipInterpersonal relationship
Interpersonal relationship
Anslin Sugilkamesh
 
Interpersonal relationships
Interpersonal relationshipsInterpersonal relationships
Interpersonal relationshipsNursing Path
 
Interpersonal relationship
Interpersonal relationshipInterpersonal relationship
Interpersonal relationship
Harshit Verma
 
Interpersonal Skills
Interpersonal SkillsInterpersonal Skills
Interpersonal Skills
Balasubramanian Kalyanaraman
 
Interpersonal relationship
Interpersonal relationshipInterpersonal relationship
Interpersonal relationshipChella Mani
 
Negotiation Skills and Conflict Handling
Negotiation Skills and Conflict HandlingNegotiation Skills and Conflict Handling
Negotiation Skills and Conflict Handling
Ziaur Rahman
 
conflict and types of conflict
conflict and types of conflict conflict and types of conflict
conflict and types of conflict
Upendra Shekhawat
 
Functions of Communication
Functions of CommunicationFunctions of Communication

Viewers also liked (20)

Interpersonal Skills
Interpersonal SkillsInterpersonal Skills
Interpersonal Skills
 
Interpersonal relationships
Interpersonal relationshipsInterpersonal relationships
Interpersonal relationships
 
Chap10: Problem Solving in Groups
Chap10: Problem Solving in GroupsChap10: Problem Solving in Groups
Chap10: Problem Solving in Groups
 
Session 11 conflict management ( SMS )
Session 11 conflict management ( SMS )Session 11 conflict management ( SMS )
Session 11 conflict management ( SMS )
 
Chapter 5: Listening & Responding Skills
Chapter 5: Listening & Responding  SkillsChapter 5: Listening & Responding  Skills
Chapter 5: Listening & Responding Skills
 
Improving Interpersonal Relationship in Workplaces
Improving Interpersonal Relationship in WorkplacesImproving Interpersonal Relationship in Workplaces
Improving Interpersonal Relationship in Workplaces
 
Chap5: Listening and Responding
Chap5: Listening and RespondingChap5: Listening and Responding
Chap5: Listening and Responding
 
Chapter 8 (guidelines and communication strategies for disclosure)
Chapter 8 (guidelines and communication strategies for disclosure)Chapter 8 (guidelines and communication strategies for disclosure)
Chapter 8 (guidelines and communication strategies for disclosure)
 
Chap1: Communication Process
Chap1: Communication ProcessChap1: Communication Process
Chap1: Communication Process
 
Personal Relationship
Personal RelationshipPersonal Relationship
Personal Relationship
 
Interpersonal relationship presentation
Interpersonal relationship presentationInterpersonal relationship presentation
Interpersonal relationship presentation
 
Interpersonal relationship
Interpersonal relationshipInterpersonal relationship
Interpersonal relationship
 
Interpersonal relationships
Interpersonal relationshipsInterpersonal relationships
Interpersonal relationships
 
Interpersonal relationship
Interpersonal relationshipInterpersonal relationship
Interpersonal relationship
 
Interpersonal Skills
Interpersonal SkillsInterpersonal Skills
Interpersonal Skills
 
Interpersonal relationship
Interpersonal relationshipInterpersonal relationship
Interpersonal relationship
 
Negotiation Skills and Conflict Handling
Negotiation Skills and Conflict HandlingNegotiation Skills and Conflict Handling
Negotiation Skills and Conflict Handling
 
types of conflict
types of conflicttypes of conflict
types of conflict
 
conflict and types of conflict
conflict and types of conflict conflict and types of conflict
conflict and types of conflict
 
Functions of Communication
Functions of CommunicationFunctions of Communication
Functions of Communication
 

Similar to Chap8: Communication Skills in Interpersonal Relationships

Interpersonal Using Influence Ethically
Interpersonal Using Influence EthicallyInterpersonal Using Influence Ethically
Interpersonal Using Influence Ethicallynhabank
 
Chap7: Understanding Interpersonal Relationships
Chap7: Understanding Interpersonal RelationshipsChap7: Understanding Interpersonal Relationships
Chap7: Understanding Interpersonal Relationships
Miranda Emery
 
Communication Part 4.pptx
Communication Part 4.pptxCommunication Part 4.pptx
Communication Part 4.pptx
Pankaj Kumar Jadwani
 
Icai Bikaner Assertive Training
Icai Bikaner Assertive TrainingIcai Bikaner Assertive Training
Icai Bikaner Assertive Training
Dr. Trilok Kumar Jain
 
Barriers and gateways to communication skills
Barriers and gateways to communication skillsBarriers and gateways to communication skills
Barriers and gateways to communication skills
shailajaraok
 
Interpersonal Understanding and Comforting
Interpersonal Understanding and ComfortingInterpersonal Understanding and Comforting
Interpersonal Understanding and Comfortingnhabank
 
Perciption
PerciptionPerciption
Perciption
Babasab Patil
 
Perception
PerceptionPerception
Perception
Ratish Kakad
 
2011 ch 14
2011 ch 142011 ch 14
2011 ch 14
Alex Holub
 
Business communication
Business communicationBusiness communication
Business communication
Babasab Patil
 
Chapter 8 communication with others
Chapter 8 communication with othersChapter 8 communication with others
Chapter 8 communication with otherslbonner1987
 
Perception, attitude, beliefs & values
Perception, attitude, beliefs & valuesPerception, attitude, beliefs & values
Perception, attitude, beliefs & valuesSuresh Malluswamy
 
Business communication full ppt @ bec doms
Business communication full ppt @ bec domsBusiness communication full ppt @ bec doms
Business communication full ppt @ bec doms
Babasab Patil
 
Chapter Two Final
Chapter Two   FinalChapter Two   Final
Chapter Two Final
Laura (Lori) Whiteman
 
Psyc 300 Ch7 Group Presentation
Psyc 300 Ch7 Group PresentationPsyc 300 Ch7 Group Presentation
Psyc 300 Ch7 Group Presentationjhafnerbroncos
 
Chapter 5Understanding CultureUnderstanding Culture
Chapter 5Understanding CultureUnderstanding CultureChapter 5Understanding CultureUnderstanding Culture
Chapter 5Understanding CultureUnderstanding Culture
WilheminaRossi174
 

Similar to Chap8: Communication Skills in Interpersonal Relationships (20)

Interpersonal Using Influence Ethically
Interpersonal Using Influence EthicallyInterpersonal Using Influence Ethically
Interpersonal Using Influence Ethically
 
Chap7: Understanding Interpersonal Relationships
Chap7: Understanding Interpersonal RelationshipsChap7: Understanding Interpersonal Relationships
Chap7: Understanding Interpersonal Relationships
 
Communication Part 4.pptx
Communication Part 4.pptxCommunication Part 4.pptx
Communication Part 4.pptx
 
Icai Bikaner Assertive Training
Icai Bikaner Assertive TrainingIcai Bikaner Assertive Training
Icai Bikaner Assertive Training
 
Barriers and gateways to communication skills
Barriers and gateways to communication skillsBarriers and gateways to communication skills
Barriers and gateways to communication skills
 
Interpersonal Understanding and Comforting
Interpersonal Understanding and ComfortingInterpersonal Understanding and Comforting
Interpersonal Understanding and Comforting
 
Perciption
PerciptionPerciption
Perciption
 
Perception
PerceptionPerception
Perception
 
2011 ch 14
2011 ch 142011 ch 14
2011 ch 14
 
Business communication
Business communicationBusiness communication
Business communication
 
Chapter 8 communication with others
Chapter 8 communication with othersChapter 8 communication with others
Chapter 8 communication with others
 
Perception, attitude, beliefs & values
Perception, attitude, beliefs & valuesPerception, attitude, beliefs & values
Perception, attitude, beliefs & values
 
Business communication full ppt @ bec doms
Business communication full ppt @ bec domsBusiness communication full ppt @ bec doms
Business communication full ppt @ bec doms
 
Chapter Two Final
Chapter Two   FinalChapter Two   Final
Chapter Two Final
 
Psyc 300 Ch7 Group Presentation
Psyc 300 Ch7 Group PresentationPsyc 300 Ch7 Group Presentation
Psyc 300 Ch7 Group Presentation
 
Managing Conflict2
Managing Conflict2Managing Conflict2
Managing Conflict2
 
Managing Conflict2[1]
Managing Conflict2[1]Managing Conflict2[1]
Managing Conflict2[1]
 
Question 26 & 34
Question 26 & 34Question 26 & 34
Question 26 & 34
 
Chapter 5Understanding CultureUnderstanding Culture
Chapter 5Understanding CultureUnderstanding CultureChapter 5Understanding CultureUnderstanding Culture
Chapter 5Understanding CultureUnderstanding Culture
 
sdpod52
sdpod52sdpod52
sdpod52
 

More from Miranda Emery

Chap9: Communicating in Groups
Chap9: Communicating in GroupsChap9: Communicating in Groups
Chap9: Communicating in Groups
Miranda Emery
 
Appendix: Interviews
Appendix: InterviewsAppendix: Interviews
Appendix: Interviews
Miranda Emery
 
Chap6: Communicating Across Cultures
Chap6: Communicating Across CulturesChap6: Communicating Across Cultures
Chap6: Communicating Across Cultures
Miranda Emery
 
Chap4: Communicating Nonverbally
Chap4: Communicating NonverballyChap4: Communicating Nonverbally
Chap4: Communicating Nonverbally
Miranda Emery
 
Chap3: Communicating Verbally
Chap3: Communicating VerballyChap3: Communicating Verbally
Chap3: Communicating Verbally
Miranda Emery
 
Chap2: Perception
Chap2: PerceptionChap2: Perception
Chap2: Perception
Miranda Emery
 
GSC Meeting Slideshow March 30, 2011
GSC Meeting Slideshow March 30, 2011GSC Meeting Slideshow March 30, 2011
GSC Meeting Slideshow March 30, 2011Miranda Emery
 

More from Miranda Emery (7)

Chap9: Communicating in Groups
Chap9: Communicating in GroupsChap9: Communicating in Groups
Chap9: Communicating in Groups
 
Appendix: Interviews
Appendix: InterviewsAppendix: Interviews
Appendix: Interviews
 
Chap6: Communicating Across Cultures
Chap6: Communicating Across CulturesChap6: Communicating Across Cultures
Chap6: Communicating Across Cultures
 
Chap4: Communicating Nonverbally
Chap4: Communicating NonverballyChap4: Communicating Nonverbally
Chap4: Communicating Nonverbally
 
Chap3: Communicating Verbally
Chap3: Communicating VerballyChap3: Communicating Verbally
Chap3: Communicating Verbally
 
Chap2: Perception
Chap2: PerceptionChap2: Perception
Chap2: Perception
 
GSC Meeting Slideshow March 30, 2011
GSC Meeting Slideshow March 30, 2011GSC Meeting Slideshow March 30, 2011
GSC Meeting Slideshow March 30, 2011
 

Recently uploaded

The Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official PublicationThe Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official Publication
Delapenabediema
 
How to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERPHow to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERP
Celine George
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
EugeneSaldivar
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
Jisc
 
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
siemaillard
 
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCECLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
BhavyaRajput3
 
Template Jadual Bertugas Kelas (Boleh Edit)
Template Jadual Bertugas Kelas (Boleh Edit)Template Jadual Bertugas Kelas (Boleh Edit)
Template Jadual Bertugas Kelas (Boleh Edit)
rosedainty
 
How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...
Jisc
 
Digital Tools and AI for Teaching Learning and Research
Digital Tools and AI for Teaching Learning and ResearchDigital Tools and AI for Teaching Learning and Research
Digital Tools and AI for Teaching Learning and Research
Vikramjit Singh
 
Chapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptxChapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptx
Mohd Adib Abd Muin, Senior Lecturer at Universiti Utara Malaysia
 
Unit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdfUnit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdf
Thiyagu K
 
Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptx
Jheel Barad
 
Supporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptxSupporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptx
Jisc
 
Sectors of the Indian Economy - Class 10 Study Notes pdf
Sectors of the Indian Economy - Class 10 Study Notes pdfSectors of the Indian Economy - Class 10 Study Notes pdf
Sectors of the Indian Economy - Class 10 Study Notes pdf
Vivekanand Anglo Vedic Academy
 
The Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdfThe Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdf
kaushalkr1407
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
JosvitaDsouza2
 
GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...
GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...
GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...
Nguyen Thanh Tu Collection
 
Basic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumersBasic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumers
PedroFerreira53928
 
special B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdfspecial B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdf
Special education needs
 
PART A. Introduction to Costumer Service
PART A. Introduction to Costumer ServicePART A. Introduction to Costumer Service
PART A. Introduction to Costumer Service
PedroFerreira53928
 

Recently uploaded (20)

The Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official PublicationThe Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official Publication
 
How to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERPHow to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERP
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
 
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
 
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCECLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
 
Template Jadual Bertugas Kelas (Boleh Edit)
Template Jadual Bertugas Kelas (Boleh Edit)Template Jadual Bertugas Kelas (Boleh Edit)
Template Jadual Bertugas Kelas (Boleh Edit)
 
How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...
 
Digital Tools and AI for Teaching Learning and Research
Digital Tools and AI for Teaching Learning and ResearchDigital Tools and AI for Teaching Learning and Research
Digital Tools and AI for Teaching Learning and Research
 
Chapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptxChapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptx
 
Unit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdfUnit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdf
 
Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptx
 
Supporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptxSupporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptx
 
Sectors of the Indian Economy - Class 10 Study Notes pdf
Sectors of the Indian Economy - Class 10 Study Notes pdfSectors of the Indian Economy - Class 10 Study Notes pdf
Sectors of the Indian Economy - Class 10 Study Notes pdf
 
The Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdfThe Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdf
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
 
GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...
GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...
GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...
 
Basic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumersBasic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumers
 
special B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdfspecial B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdf
 
PART A. Introduction to Costumer Service
PART A. Introduction to Costumer ServicePART A. Introduction to Costumer Service
PART A. Introduction to Costumer Service
 

Chap8: Communication Skills in Interpersonal Relationships

  • 1. Chapter 8: Comm. Skills/Interpersonal By: Miranda Emery
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Conflict Management Styles 1 2 3 3 High High Low Low Concern for Others Concern for Self Compromise- Both parties give something Forcing- Your needs above others Collaboration- Mutually satisfying Accommodating- Others needs above yours Withdrawal-Removal of self