1. The document discusses power, conflicts, and control within marketing channels. It outlines different types of power bases like referent, expert, and coercive power that companies can use. 2. Channel conflicts can arise from unclear roles or competing products. They are managed through joint associations, information sharing, and incentives. Conflict resolution styles include avoidance, aggression, accommodation, and collaboration. 3. Maintaining cordial channel relationships requires converging individual goals through communication, grievance handling, and defining roles. Relationship strategies range from forcing to compromise depending on the significance of individual goals and long-term relationship nature.