This document discusses marketing channels and provides information on categories of buyers, marketing channel flows, consumer and industrial marketing channels, designing a marketing channel system, and channel-management decisions. Marketing channels refer to the interconnected organizations involved in making a product available for consumption and include habitual shoppers, high value deal seekers, variety-loving shoppers, and high-involvement shoppers. Designing marketing channels involves analyzing customer needs, setting objectives, identifying alternatives, and evaluating options. Managing marketing channels requires selecting, training, motivating, evaluating, and modifying channel members.