The document outlines various forms of coaching, including business, executive, career, and life coaching, each with distinct objectives and roles. It emphasizes the importance of coaching skills for personal and professional development, highlighting that effective coaching enhances performance, leadership, and accountability. Additionally, it differentiates coaching from mentoring, noting that coaching is typically a shorter, structured process focused on improvement and specific goals.

1. Coaching
Skills

2. What is Coaching
Coaching is a process that enables learning and
development to occur and thus performance to
improve.
To be successful a Coach requires a knowledge and
understanding of process as well as the variety of
styles, skills, and techniques that are appropriate to
the context in which the coaching takes place
(Eric Parsloe, The Manager, Coach, and Mentor)

3. Types of Coaching
•Business Coaching
•Executive Coaching
•Career Coaching
•Life Coaching

4. Business Coaching
A business coach will assist and guide
the business owner in running
a business by helping them clarify the
vision of their business and how it fits
in with their personal goals. Business
coaching is a process used to take
a business from where it is now to
where the business owner wants it to be.

5. Business Coaching
Business coaches are
typically expert
entrepreneurs who know
what it takes to make a
business successful.

6. What does Business Coaches do?
Business coaches work:
• To refine your talents
• Hone your goals
• Guide your decisions
• Do everything else that they can do to ensure that
you and your business are successful.
Business coaches start by learning everything that they
can about your brand, from its value propositions to its
target customers to the challenges it will face and
beyond.

7. Quote
“The true Measure of
the value of any
business leader and
manager is
performance.”
(Brian Tracy)

8. Executive Coaching
An executive coach is a qualified
professional that works with individuals
(usually executives, but often high
potential employees) to help them gain
self-awareness, clarify goals, achieve
their development objectives, unlock
their potential, and act as a sounding
board.

9. Executive Coaching
Executives have limited opportunity to devote
time and energy to their own development as
leaders.
“Most executives struggle to fulfill the
responsibilities of their positions and are too busy
and too stressed to step back and learn from their
experiences or to implement changes to satisfy
best management practices.”

10. What does Executive Coaches do?
• To develop the leadership skills of high-
potential individuals.
• To improve the odds that newly promoted
managers would be successful.
• To develop management and leadership skills
among their technical people.
• To correct behavioral problems at the
management level.
• To help leaders resolve interpersonal conflicts
among employees.

11. Career Coaching
Career coaching helps you
identify your career goals,
develop a strategy with action
steps to reach those goals, and
provide accountability as you
move along the path to achieving
your goals.

12. Career Coaching
Career coaches work with you to
guide you in clarifying your career
purpose and values and aligning
them with all aspects of your life
because a healthy career can have a
direct effect on the health and
happiness of all other parts of your
life.

13. What does Career Coaches do?
• Career coaches focus on helping you achieve your personal definition for
success
• prepare for a new career by developing resumes, cover letters, LinkedIn
Profiles, job applications, job search techniques, and networking strategies
• A career coach can also help you pursue advancement opportunities and reach
your growth potential by working to secure promotions, raises, advanced
degrees, training, and even negotiating a higher salary at a new job.
• Career coaches can work with you at any point of your career where you’re
feeling unfulfilled
• The right career coach (i.e., a career coach with a solid business background)
can even help you pursue your entrepreneurial vision by starting a new business
• Career coach can support you in skills improvement such as leadership, public
speaking, personal branding, communications, personnel management, team
building, conflict resolution, networking, problem solving, time management,
work-life balance, profit-building, ethics, systems management, delegating,
productivity, planning, decision-making, negotiating, and more

14. Life Coaching
Life Coaching is a profession that is profoundly
different from consulting, mentoring, advice,
therapy, or counseling. The coaching process
addresses specific personal projects, business
successes, general conditions and transitions in the
client's personal life, relationships or profession by
examining what is going on right now, discovering
what your obstacles or challenges might be, and
choosing a course of action to make your life be
what you want it to be.

15. Life Coaching
Life Coaching is a designed alliance
between coach and client where the
coaching relationship continually gives
all the power back to you, the client.
They believe that you know the answers
to every question or challenge you may
have in your life, even if those answers
appear to be obscured, concealed or
hidden inside.

16. What does Life Coaches do?
They support:
• Confidence, Self Worth & Self Esteem
• Loving Relationships That Work
• Career Change - Creating Workplaces That Work
• The Mastery of Balance - Juggling a Life
• Self Care - Getting Your Own Needs Met
• Living Your Purpose
• Hot Buttons - Managing Anger, Upsets, Frustration and Stress
• Managing Grief, Loss, Sadness and Change
• Connection Parenting
• Self & Identity - Surviving the Oppressive Over-Culture
• Homesteading, Environmental Activism & Permaculture
• Artists - Creativity & Art
• Food, Nutrition, & Optimal Health

17. Why Coaching Skills are Important?
Deloitte research says:
“Organizations with Senior
Leaders who coach
effectively and frequently
improve business results.”

18. Major Managerial Skill Gaps
•Coaching
•Performance Appraisal
•Developing Others
•Managing Change
•Communications
•Business Acumen
(Source: Bersin by Deloitte, current capabilities by role, December 2011)

19. Coaching is a
process that
enables
Learning, and
Development,
to occur and
thus
performance to
improve

20. To be successful a coach requires a
knowledge and understanding of
process, as well as the variety of styles,
and techniques that are appropriate to
the context in which the coaching
takes place.
(Eric Parsloe, the manager coach, and mentor)

21. Coaching and Leadership
Feed back and
Praise
Direction and
Orders
(Source: Coaching Skills: Leadership styles).

22. Factors
Coach Couche
Personalities Learning Preferences
Distance &
Technology
Objectives Relative Experience
Supportive Traits

23. Coaching Models
Grow:
• Goals
• Reality
• Options
• Will
Oscar:
• Outcome
• Situation
• Choice/Consequences
• Actions
• Review
Cigar:
• Current Reality
• Ideal
• Gaps
• Action
• Review
Clear:
• Contracting
• Listening
• Exploring
• Action
• Review
Coach:
• Clarify the issue
• Open up Resources
• Agree the preferred future
• Create the Journey
• Head for Success
Steer:
• Spot the opportunity
• Tailor the intervention
• Explain the task
• Encourage
• Review

24. Coaching Models
Help the
coach assess
current
performance
Identify gaps and
areas for
performance
Improvement
Help develop a
plan to close
gaps or improve
performance
How to deliver
and act on the
plan

25. Coaching is building
ONE – ON – ONE
relationships and
managing a process that
results in specific
improved performance
in targeted areas.

26. Successful
Coach
Process
Improve
Performance
Relationships

27. Quote
“Today’s coaches must be
multifunctional, and be equally
competent as a Manager, Technicians,
Trainer, Psychologist, Physiologist, and
even a councilor. You simply cannot coach
the same way as you did ten, fifteen, or
twenty years ago for a number of
reasons.”
(Garry Curnee, Professional Coach and a Blogger)

28. Manager Obligation
Supervision
And
Compliance
Achievement
Of Goals
At any given time, a Manager
will function someplace on
this continuum

29. A Coaching Process
Couche
• Positive Approach
• Future Orientation
• Two way communication
• Coach listen more than talks,
Employee must be committed to
frank discussion about needs
• Coach heavily invested in success
of employee
• Commitment to continuous learning
by both parties
• Desire for improvement

30. Essential Traits, Behavior, and Skills for Coaches
Traits:
• Positive
• Future oriented
• Curious
Skills:
• Collaboration
• Learning
Facilitator
• Educator /
Tutor
Behaviors:
• Continuous Learner
• Outward focus
• Active, Engaged, Listener

31. Tool Kit of Coach

32. Tool Kit of Coach
Key Skills:
• Active Listening
• Learning to frame
and ask effective
questions
• Courageous
Conversations
• Identify obstacles to
employee success
• Find solutions or
ways to overcome
obstacles
• Establish agreed
upon definitions of
success and plan of
action
• Gain commitment
and engagement

33. 3 Questions Manager should Ask
Does the employee
have capacity to
perform?
Is the Employee
Curious?
Does the employee
have a positive
attitude?

34. Tool Kit of Coach
Key Skills:
• Understand
employee
Engagement and
Motivation
• Goal Setting
• Delegation
• Identify Strengths and
Weaknesses
• Outline Goals and
Objectives
• Understand how to
prioritize and
Capitalize on strength
• Improve performance
in targeted areas

35. Quote
With each generation entering the workplace, a
greater emphasis is placed on continual development
as these new employees know that they are unlikely to
stay more than a few years.
It’s about what they can develop and acquire to take
to the next stop in the career journey.
We know that effective leaders are one of the most
important influences on levels of engagement.
(Rebecca Ray. Employee engagement in a VUCA world)

36. Tool Kit of Coach
Key Skills:
• Business
Operations and
Functions
• Making
decisions
• Industry
Knowledge
• Professional
level
understanding
• Influencers and
key stake
holders
• The decision
making process

37. Tool Kit of Coach
Key Skills:
• Self
awareness,
motivation,
and regulation
• Build effective
relationship
• Guide employees
through workplace
conflicts and difficult
situations
• Adaptability in a fast
changed work world
• Positive response to
diversity in thought
and culture

38. Difference between Coaching and Mentoring
Mentoring
Mentoring is a long-term
process based on mutual trust
and respect. Mentoring is
more focused on creating an
informal
association between the ment
or and mentee.
Coaching
Coaching, on the other
hand, is for a short
period of time.
coaching follows a more
structured and formal
approach.

39. Important Key Points
Coaching is a relationship based on
communication and a commitment to
improvement.
Coaching is a skill that should be
developed and adapted based on the
employee being coached
Great coaches have key traits, skills,
and behaviors. We can improve the
coaching skills of our managers
through training and development.

40. QUOTE
“The interesting thing
about coaching is that
you have to trouble the
comfortable, and
comfort the troubled.”
(Ric Charlesworth, Hockey)