This document discusses challenges and opportunities related to adopting mobile technologies. It provides statistics on technology investments and surveys of project managers that show increasing adoption of smartphones, tablets, and mobile apps. It also outlines CBRE's commitments to mobile technologies like QR coding, telepresence, and near field communication. The document discusses predictions for the next 1-3 years, including moving services to the cloud and using new technologies like augmented reality. It provides tips for securing IT support, file hosting, and managing mobile hardware securely.

1. The Challenges That EPs Face Going
Mobile
• EDR Moderator: Paul Schiffer
• Panelist:
• Dennis Firestone, CBRE
Page 1

2. Mobile Technology Investments
• The United States is heavily invested:
• Microsoft buys Skype for $8.5 billion
• Google buys Motorola for $12.5 Billion
• Verizon forecasts 4G for its entire 3G footprint by end of 2013
• New law in February which opens National Air Space to mobile
drones for civilian, commercial and law enforcement

3. Forecast 2012: Summit Attendees
• Will adoption of mobile data capture and sensing technology
impact employees at your business? (yes / no)
• 79% - Yes
• Will “virtualization” substantially improve your company’s
operational efficiency? (yes / no)
• 82% - Yes
• Will the adoption and use of new technologies be a burden to--
or free up--your workforce?
• 78% - Free up workforce
Page 3

4. Mobile Devise Adoption Surveys
• Project Managers
2010 2012 Trend
Smartphones 81% 81%
IPhone 28% 54%
Android 10% 27%
Blackberry 44% 19%
Other 18% 0%
Tablets -- 21%
IPad -- 86%
Android -- 14%
Page 4

5. Application Download Surveys
• Project Managers
2010 2012 Trend
11 + 35% 58%
1 - 10 32% 35%
None 32% 8%
Page 5

6. Going Mobile..
(Without Going Mad)
Mobilizing Change: Where Technology and
Opportunity Intersect
EDR’s Annual Property Due Diligence Summit
Monday, May 14 – Wednesday, May 16, 2012
Fairmont Scottsdale Princess
CBRE | Page 6

7. CBRE’s Mobile Commitment
 CBRE: 34,000+ people worldwide
 Culture: Mobility as competitive edge
 Younger employees “expect it”
 Doing “more with less.. (people)”
 Aligning “employee’s” mobile solution v. the company
 Hard for Enterprise to keep pace with market
 Provisioning so many devices; vetting against systems
 Product cycles.. <3 months?
CBRE | Page 7

8. CBRE’s Mobile Tech Commitment
Last Year :
QR Coding
Text-To Codes
This Year :
Telepresence
Near Field Communication
CBRE brands itself as a unique data provider and
service licensee of their technology. CBRE is also a
participant in the AZ Discovery Triangle Project.
CBRE | Page 8

9. CBRE’s Mobile Tech Commitment
 NFC Scenario:
• Investor or occupier specifies what they are looking
for within company system (CBRE 360).
• NFC transmitters embedded in our signage (lollipops
or window signage).
• User’s phone picks up the NFC device and transmits
location info to application.
• Application in-turn connects the phone, its user, their
preferences, and whether or not the building they
are viewing has space matching their preferences.
• If so.. Application on phone notifies them, giving
them details and connects them to the listing broker.
CBRE | Page 9

10. SECTION 2
CBRE | Page 10

11. 1 Year Out!
 Move from kludgy hardware to primal Cloudware
• Microsoft 365? Google?
 Live-load of data to EDR’s Parcel?
 Google+, iCloud, Eye-Fi?
CBRE | Page 11

12. 3 Years Out!
 “Sandboxing” of all devices
• PCWorld - Sandboxing Link
 True “integrated” Cloudware
• Oracle Cloud/Simplification
• EDR Add-Ins?
 Recon with quadrotor cameras:
• Structurally unsafe building?
• 10,000-acre site?
• Alligators and hobos?
CBRE | Page 12

13. 5 Years Out!
 EDR as your “Mapping Partner”
... not your “Mapping Peddler”
 LiDAR Technology
• http://www.lidarbasemaps.org/
CBRE | Page 13

14. 5 Years Out!
 Environmental Applications
of Augmented Reality
 Google Project: Glass
• Glass - YouTube Link
 “Google Contacts”
• IEEE Spectrum Article
• Google Contacts
• Gigoam Article
CBRE | Page 14

15. SECTION 3
CBRE | Page 15

16. Reasons To Use Mobile / Cloud Solutions
 “Going Mobile” is not just about
buying mobile phones.
 Mobile / Cloud Solutions Offer:
• Save money on infrastructure
• Save on setup and management
• Better performance
• Become more agile
• More robust / fault-tolerant /
“redundant”
 Create “inviting” User experience:
CBRE | Page 16

17. Securing IT Support
 Understand your company IT Policies, resources, and
availability.
CBRE | Page 17

18. Securing IT Support
 Commerce doesn’t sleep.
 Have a good after-hours
support solution in place.
 Be wary of “free” on-line IT
diagnostic services.
 … “solving” your problem
may infect with another.
CBRE | Page 18

19. File Hosting & File Transfer
 Know your employer’s Policy!
 Many free/low-cost solutions:
• Dropbox
• SugarSync
• youSENDit
CBRE | Page 19

20. Mobile Hardware
 Tips for Mobile Device Management
• Security Policy (“rules”)
• Create Own App Store
• Passwords
• Back it up!
• Security Software
• Lock it
• Label it
• Track it!
• http://cobratag.com/
CBRE | Page 20

21. Leap, Then Look?
 Align yourself with (or hire..) your IT strategist
 Identify your initial “remote solution”
• Citrix GoToMyPC (subscription)
• TeamViewer (cheap)
• Join.Me (free)
 Establish operational certainty
 Backup the data!! (2 places!)
 Assure everyone does “their” part.
CBRE | Page 21

22. Time to Collaborate!
 Dennis P. Firestone
 MBL: 602.790.4444
CBRE | Page 22

23. Appendix - Resources
Pitfalls: File Hosting & Vectoring Large Files
 Most e-mail servers
have gateway limits
of 10MB.
 Server speed and
time-out.
 Have options! …
CBRE | Page 23

24. Appendix - Resources
Pitfalls: File Hosting & Vectoring Large Files
 Be careful with 3rd-party
“free” hosting.
Banner ad content may
change at night.
Customers may be
shocked (e.g., Viagra).
CBRE | Page 24

25. Appendix - Resources
Pitfalls: Viruses & Exploits - Software
 Know the strengths and weaknesses of your OS.
CBRE | Page 25

26. Appendix - Resources
Pitfalls: Viruses & Exploits - Software
 Microsoft Patches Released – 2nd Tuesday of Month
 New Viruses Released – 2nd Wednesday of Month!
 Set To Run: Auto-Updates
 Run Additional Patches - Express and Custom
CBRE | Page 26

27. Appendix - Resources
Pitfalls: Viruses & Exploits - Microsoft
 Special Attention: Adobe Reader and Adobe Flash.
• Do not install both Adobe Reader and Full Versions.
 Virus scans may not detect zipped / compressed files,
or archived files (check your settings!).
CBRE | Page 27

28. Appendix - Resources
Pitfalls: Viruses & Exploits – Mac
 Mac exploits are now a reality
 Remove Java if not needed
CBRE | Page 28

29. Appendix - Resources
Pitfalls: Viruses & Exploits - Computer
 Router with minimum of: WPA or WPA-2 with TKIP
 Run Antivirus program (only one, and not a “suite”);
See $20 Root Kit, Zero-Day Exploits for sale!., ..
 Windows MRT (Malicious Software Removal Tool),
Defender, and Firewall Settings
 InPrivate Browsing
CBRE | Page 29

30. Appendix - Resources
Pitfalls: Viruses & Exploits – Mobile Devices
CBRE | Page 30

31. Appendix - Resources
DPF’s Picks: Hardware “Must Haves”
 Favorite Power Banks
• Enercell AA
• Enercell 2400 mAh
 Favorite Bluetooth
CBRE | Page 31

32. Appendix - Resources
DFP’s Picks: An “AED” for your Hard Drive
 Total system meltdown, and can’t get computer
to boot?
 IDE-USB or SATA-USB adapter can temporarily
turn a PC’s hard drive into an external one.
 If PC’s fan won’t start or if it dies after staring –
likely the power supply.
CBRE | Page 32

33. Appendix - Resources
DPF’s Picks: “Free” Technology Resources
 Education:
• iTunes U
• www.TED.com
• office.microsoft.com/
• appsfortheenvironment.challenge.gov
• http://www.wesolveforx.com/
• www.YouTube.com (.. but careful)
• www.cisco.com (Networking Academy)
 Technology Commentary/Blog:
• www.engadget.com/
• www.lifehacker.com/
CBRE | Page 33

34. Appendix - Resources
DPF’s Picks: “Free” Technology Resources
 Magazines:
• PC World
• WIRED
 Audio/Video Podcasts:
• Leo Laporte (“The Tech Guy” and “TWiT”)
• CNET (several)
• WIRED’s Gadget Lab
CBRE | Page 34