The document discusses process selection, design, and analysis. It describes four main types of production processes: project shops which produce custom goods as needed; job shops which produce custom orders; batch shops which produce goods in batches to fill orders; and assembly lines which connect sequential production steps. The document then outlines the key phases of process design which include forecasting demand, product design, capacity planning, facility layout, and work design. It defines process analysis as documenting processes to understand how work is performed and identify opportunities for redesign, and describes the main steps as identifying opportunities, defining the scope, documenting the current process, evaluating performance, redesigning the process, and implementing changes.

1. Process Selection, Design &
Analysis
by- Ajinkya Dighe
Swaraj Kaskar
Naayesha Katkar
Noopur Koli

2. Contents
• Process Selection
▫ Project
▫ Job
▫ Batch
▫ Assembly Line
• Process Design
• Phases of Process Design
• Process Analysis

3. Process Selection
• Process Selection refers to the way an organization
chooses to produce its good or services.
• It takes into account
▫ selection of technology,
▫ capacity planning,
▫ layout of facilities, and
▫ design of work systems.

4. Project shop
• In a project, the inputs are brought to the project
location as they are needed; there is no flow in
the process.
• Example: building construction

5. Job shop
• Companies choosing a job process often bid for
work. Typically, they make products to order
and don't produce them ahead of time. The
specific needs of the next customer are
unknown, and the timing of repeat orders from
the same customer is unpredictable. Each new
order is handled as a single unit--as a job.

6. Batch Shop
• Products are produced in batches, for example,
to fill specific customer orders. A batch process
executes different production runs for different
products. The disadvantage is the setup time
required to change from one product to the
other, but the advantage is that some flexibility
in product mix can be achieved

7. Assembly Line
• An assembly line processes work in fixed
sequence. However, the assembly line connects
the activities and paces them, for example, with
a conveyor belt. A good example of an assembly
line is an automobile plant.

8. Process Selection / Design and
System Design analysis
Forecasting
Product and
Service Design
Technological
Change
Capacity
Planning
Process
Selection
Facilities and
Equipment
Layout
Work
Design

9. • FORECAST
▫ Forecast is a statement about the future value.
▫ Better those predictions more informed the
decisions are.
• PRODUCT AND SERVICE DESIGN
▫ Translate customer wants and needs into
products.
▫ Formulate cost targets.
▫ Formulate quality goals.
• Technological change
▫ Process selection also involves introducing the
advancements in the equipments.

10. • CAPACITY PLANNING
▫ Process of determining the production capacity needed
by an organization to meet changing demands.
• FACILITY LAYOUT
▫ Process by which the placement of departments and
workgroup within a facility are determined.
• WORK DESIGN
▫ Work design defines a product’s characteristics of:
 appearance,
 materials,
 dimensions,
 tolerances, and
 performance standards.

11. Process design
• Product design – the process of defining all of
the companies product characteristics
• Product design is concerned with form and
functions of a product. It refers to the
arrangement of elements or parts that
collectively form a product.

12. Various aspects in product design
• Design for function:
• Design for making:
• Design for selling:

13. Process Analysis
• Process analysis is the documentation and
detailed understanding of how work is
performed and how it can be redesigned

15. • Identify opportunity
Managers must pay attention to 4 core processes
 supplier relationship
 NPD
 Order fulfillment
 Customer Relationship
• Define scope
 It establishes the boundaries of the process to be
analyzed.
 The resources that management assign to improve
or reengineer the process should match the scope of
the process.

16. • Document Process
Analyst should document the process.
Documentation consists of:-
 process input
 supplier
 output
 customers
• Evaluate Performance
▫ It is important to have good measures to evaluate
a process.
▫ Metrics are the performance measures for the
process and steps within it.

17. • Redesign Process
▫ Metrics should uncover the gaps or disconnects.
▫ Redesign=new process + documentation of current
process
• Implement changes
▫ Implementation is more than just developing a plan
and carrying it out.

18. A Systematic Approach to Process Analysis
• Suggestion system
• Design team
• Metrics
• Flowcharts
• Service Blueprint

19. Thank You