1. Why do we communicate? What benefits does effective communication give you? How is the effectiveness of communication evaluated? 2. Discuss communication as a two-way process of exchange of information. 3. Discuss the important barriers in the communication process. Give practical examples of failures of communication arising from the different communication barriers. 4. Do you agree that, in its final form, communication is a manifestation of the personalities of both the sender and the receiver? Discuss. 5. How does group communication differ from mass communication? Does this difference between these two forms of communication demand greater care on the part of communicator (Sender)? Discuss.

1. BUSINESS COMMUNICATION
Rules:
1. Each one has to submit the assignment on or before the date & time mentioned.
2. The candidate can use books, journals, magazines, websites etc as their reference but
the assignment has to be written in the way the candidate understands not in a copy
paste manner. Quotes provided by management thinkers/gurus can only be copied.
3. If “any assignment found to be copied and pasted format”, the assignment will be
rejected and the entire mark will be lost and there will be no resubmission of
assignment.
4. Assignments should in the following format:
a. Font - Times New Roman
b. Heading Font Size - 14
c. Sub heading Font Size - 12 (bold)
d. Paragraph - 12
5. Assignment Format
a. Start with introduction
b. A brief discussion about the topic
c. Closing Conclusion
d. Reference in the following format
i. Kumar Arya, “Entrepreneurship –Creating and Leading an
Entrepreneurial Organization”, Pearson (2012), P100 –P105.
(Reference should include books, magazines, journals, websites etc)
6. A minimum of 3 text books has to be referred for writing assignments
7. Those assignments or students works without following above rules will be rejected
and no excuses will be accepted and the faculty will be deciding what actions should
be taken.
8. Assignment will be evaluated on following criteria
1. Date of Submission ( 3 Mark)
2. Structure & Content of Assignment ( 4 Mark)
3. Student Knowledge Level –Viva (3 Mark)

2. Assignment Questions
1. Why do we communicate? What benefits does effective communication give you? How is
the effectiveness of communication evaluated?
2. Discuss communication as a two-way process of exchange of information.
3. Discuss the important barriers in the communication process. Give practical examples of
failures of communication arising from the different communication barriers.
4. Do you agree that, in its final form, communication is a manifestation of the personalities
of both the sender and the receiver? Discuss.
5. How does group communication differ from mass communication? Does this difference
between these two forms of communication demand greater care on the part of communicator
(Sender)? Discuss.
6. Why have communications skills become an essential requirement for a successful career
in any profession? Discuss with examples.
7. “The principle of completeness in communication requires that we answer all questions
that may be put to us”. Elaborate.
8. Define Communication. What are its main objectives? What benefits does effective
communication give you?
9. What are the principles of communication which should guide managers towards
establishing a good communication network?
10. State nature, functions & scope of communication. Explain the factors that you must
consider when choosing the method of communication.
11. “The single most significant characteristic of the human race is the ability to
communicate”. Discuss.
12. What you mean by noise in communication?
13. Explain the various internal communication methods in an office.
14. Why is communication the life blood of a business organization? What is the role of
communication in management of business?
16. What are the different purposes of communication? Give Examples
17. Discuss the elements of communication process. How does your understanding of the
communication process help you conduct business more effectively?
18. “Communication is an exchange of facts, ideas, opinions and emotions by two or more
persons.” Explain the statement and discuss the role of feedback in communication.

3. 19. Why do you think communication is vital to the success of every business organization?
Assignment 2
1. Define the role of the reader in determining the form and style of business letters.
2. “It is simple to be difficult, but very difficult to simple while writing.” Elucidate.
3. Mention different characteristics of written communication that you would like to achieve
in your letters.
4. “Many business letters don’t produce immediate and/or discernible results.” Give reasons
for their ineffectiveness.
5. Writing marketing and sales letters offers challenges to the writer. Discuss some of these
challenges.
6. Explain the necessary parts of a business letter.
7. Does the resume have to have an objectives section in the beginning? How is this section
written?
8. Discuss the characteristics of a good resume.
9. Is it necessary to write an application letter/cover letter with a resume? Why?
10. What is a resume and why is it important to adopt a “you” attitude when preparing one?
11. Why do most employers prefer chronological resumes over functional resumes?
12. Prepare a letter making an offer to candidate who has applied for the post of Marketing
Executive to your Bicycle manufacturing company.
13. Write short note on layout of letters
14. What purpose do all the business messages have?
15. When including information in your message, what three conditions must you satisfy?
16. Some writers argue that planning messages wastes time because they inevitably change
their plans as they go along. How would you respond to this argument?
17. Why is it important that your business messages be clear?
18. Why is it important that your business messages be concise?
19. Form Messages

4. Assignment 3
1. What are the different types of invitation?
2. Explain the various internal communication methods in an office.
3. Write short note on publicity material.
4. Write short note on types of reports
5. What electronic media choices are replacing traditional memos and letters in may
instance?
6. Write a short note on “Qualities of a Good Report”
7. What is a circular? What are the objectives of writing a circular?
8. “What is memorandum? How is a memorandum differing from a letter?
9. Mention the situations in which memos are be written
10. Distinguish between office order and office circular.
11. What is agenda? Why is it important to circulate agenda among the members in
advance?
Assignment 4
1. What is the difference between a seminar and a conference?
2. Explain the importance of negotiation skills and their uses in today’s modern world.
3. Write short note on negotiation skills.
4. How self confidence acts as an important base for effective oral communication? Explain.
Assignment 5
1. What is selective listening?
2. What are the modes in digital communication?
3. What is personal grooming?
4. Analyze the changes in the modes of communication because of technological innovation.
5. What are Para-language and NLP? How are they useful in communication?
6. Write short note on visual communication.
7. Write short note on NLP

5. 8. Write short note on teleconferencing.
9. Why is it important to also connect in person when using technology to communicate?
10. Write about the barriers to effective listening.
11. Enumerate the principles of effective listening.
12. How does listening help to make better policies.
13. Discuss some ways in which a person can learn the art of listening
14. How can listening improve the employer-employee relationship?
15. How telephone communication can be made effective?
16. What point should manager keep in mind so that he/she may be able to write emails
effectively?
17. Briefly discuss the importance of audio-visual communication. How can it be made
effective?
18. Briefly discuss the changes brought about in the field of communication by the newly
introduced electronic devices.