Unit IV Oral communication - Skills and effectiveness, principles. Planning a talk, presentations, Extempore speech, Group discussions, Interviewing skills - Appearing in interviews, conducting interviews; chairing, attending meetings, conferences, seminars; Negotiation skills, conversation control.

1. ORAL
COMMUNICATION
PREPARED BY
NIJAZ N

2. • Primarily referring to spoken verbal communication.
• Speeches, presentations, discussions, and aspects of interpersonal
communication.
• Is an essential for teamwork and group energy.
• Is the ability to talk with others to give and exchange information &
ideas, such as: ask questions, give directions, coordinate work tasks,
explain & persuade.

3. • Improve their own academic
performance;
• Increase their employment
options;
• Enhance their subsequent
professional competence; and
• Improve their own personal
effectiveness.

4. • Staff need to interact effectively and productively in, and on behalf of,
the organisation;
• Listening to and conveying information accurately is crucial;
•
• Giving instructions and explanations clearly is essential; and
• Engaging in constructive debate and contributing to meetings and
committees is fundamental to the success of the organisation.

5. • An extempore speech competition is one in
which the participants are given a topic and
limited time on the spot in which they have
to prepare a speech relevant to the topic ,
memorize it and speak it.!!!!!!

6. • Is a conversation between two or
more people where questions are
asked by the interviewer to elicit
facts or statements from the
interviewee.
• Examples :
– Job Interview
– Exit Interview
– Telephonic Interview
– Informational Interview

7. • Learn & Practice
– Knowing as much as possible about the company can make your interview
more interactive and could be just what you need to get ahead in a competitive
job market.
• Employer Research
– Gathering background information on employers is crucial element for
successful interview preparation.
– Review prospective employers websites, especially the About This Company
section and don't be afraid to request details on the position you are
interviewing.
• Practice Makes Perfect
– Prepare answers to commonly asked interview questions. Doing so will help
you analyze your background and qualifications for the position

8. • Prepare in advance.
– Create an agenda and a structure for the interview, including
time limits.
– Work with HR, peers and your staffers to develop a set of
questions and topics.

9. Come up with questions in four categories:
• Fact-finding : identify the candidate’s experience, skills and
credentials
• Some examples: How large was your team at your previous employer? What
were the working conditions like?
• Creative-thinking : broader queries that ask the candidate to
demonstrate a grasp of wider business trends.
• Some examples: Where do you see the industry growing? What are the
pitfalls ahead for our business?

10. Come up with questions in four categories:
• Problem-solving : ask the candidate to solve problems.
• Examples include technical, skills-oriented puzzles where you ask the
candidate to solve a technical conundrum or task.
• Behavioural : get at how an employee acts in certain
situations.
• Some examples: Describe a situation when you made a major mistake —
how did you react? How did you defend your position?

11.  Interview the candidate in person whenever possible.
 Create an agenda for the candidate’s visit. :The agenda might
include these elements: Start time, introduction, position details,
company information/overview, etc.
 Take notes during the interview. :Highlights and things you
want to follow-up on later.
 Pay attention to the candidate’s nonverbal.
 Consider taking the candidate off campus for lunch or drinks once
the formal questioning is done.
 After the interview, have human resources follow up with any fact-
checking or background items you noted during the interview.

12. • A prearranged meeting for consultation or
exchange of information or discussion
(especially one with a formal agenda)

13. • Any meeting for an exchange of ideas

14. • Is your ability to manage your own conversation
• The ability to control a conversation ensures that you can steer a
conversation in a positive direction that meets your needs.
• The easiest way to lead a conversation is through the use of
questions.
• The use of positive phrasing as well as direct compliments to the
individuals you are speaking to allows you to control a
conversation by changing the mood.