This document provides step-by-step instructions for processing orders in bulk using the Orders tab on the Paytm Mall platform. The key steps include downloading an order detail CSV file, filling it with order IDs and item IDs, uploading the file to assign couriers in bulk, downloading a packing slip PDF to request pickup, and monitoring order status updates. The process allows merchants to process up to 5,000 orders at once for bulk order fulfillment.

1. Bulk Order Processing
(LMD)

2. Orders tab
Here you check your all orders
Overview of orders tab
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Date filter
You can use this filter to view
your orders within a specific
date range
Search filter
You can use this filter to search
orders using available filters
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4 Per page visibility
Here you can select number of
orders/items visibility per page

3. Click on Confirm & Pack tab1
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Steps to process orders in bulk (upto 5000 orders)
How to process orders in bulk?

4. Click on Download order
detail CSV
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How to process orders in bulk?

5. 3
Select the date range and click on Apply button
Click on Download
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How to process orders in bulk?

6. Order detail CSV will be
downloaded in the File center
Click on download icon to
download the file in your
system
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How to process orders in bulk?

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Order detail CSV file will be downloaded in your system
How to process orders in bulk?

8. • Create a new excel file and copy-paste the columns Order id and Item id from Downloaded order detail
CSV file
• Save the file in the .CSV format and file name should not contain any special character or space
How to process orders in bulk?

9. Click on Assign Courier in Bulk (CSV)
Click on Choose file and select the saved file
Click on Upload
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How to process orders in bulk?
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10. Click on Download
IMEI/Serial Number File
(.csv)
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How to process orders in bulk?
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If these are electronic product then you have to enter their IMEI/serial number
Note- This step is to be performed only if these are electronic products.

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• Fill the IMEI/serial number in the sheet
• Save the file in the .CSV format and file name should not contain any special character & space
How to process orders in bulk?
This is a sample IMEI/serial CSV
Note- This step is to be performed only if these are electronic products.

12. Click on Upload IMEI/Serial number(.csv)
Click on choose file and select the saved IMEI/Serial number file
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Click on Upload
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How to process orders in bulk?
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Note- This step is to be performed only if these are electronic products.

13. 6
Click on Assign Courier in Bulk (CSV)
Click on Choose file and select the saved file (contains order id and item id)
Click on Upload
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How to process orders in bulk?
Now repeat the steps number: 6 - 8
Note- This step is to be performed only if these are electronic products.

14. Click here to download the
packing slip in your system
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How to process orders in bulk?

15. Packaging slip– You have to
paste it outside/top of the
packaging box
a
Note– It is mandatory to use Paytm Mall retail invoice. Please do not use your own invoice.
Also, ensure you use Paytm Mall packaging and guidelines else courier will not pick the package.
a b
Retail Invoice –
You have to fold the invoice
from centre so that details are
towards inside, white side of
the invoice should be in front
Insert the invoice in the invoice
pouch and paste the invoice
pouch on the back side of the
Paytm Mall corrugated
b
How to process orders in bulk?
This is a sample Packing Slip, you have to tear it into 2 parts

16. Click on Request Pickup
Select 250 per page
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How to process orders in bulk?

17. Click here to select all orders (here you can select maximum of 250 orders/items per page)
Click on Download slip to request pickup (pdf)
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How to process orders in bulk?

18. This is a sample Manifest, which contains the details of your courier partner
Note– Request for pick up before 12.00 PM to get your orders picked by 6.00 PM* the same day. Any order
requested for pick up post 12.00PM gets picked the next day
* For Delhi/NCR- 5.00PM, Other cities- 6.00PM
Here you can see courier
partner name
a
Here you can see Order details
with AWB number
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b
d
Merchant signature and courier
signature are required on both
copies of manifest
Here you can see total number
of packets
How to process orders in bulk?
c
a
d
b

19. Shipped- Check all your shipped orders
Delivered- Check all your delivered orders
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How to process orders in bulk?

20. Thanks everyone!
For any query, please raise a ticket on support