The document provides step-by-step instructions for merchants to process multiple orders in bulk directly from the Orders tab in their Paytm Mall account, including downloading order details, assigning couriers, uploading IMEI/serial numbers if applicable, generating packing slips, and requesting order pickups from supported couriers. Merchants can process up to 5,000 orders at once using this bulk processing method, which allows fulfilling multiple customer orders simultaneously in an efficient manner directly from their Paytm Mall dashboard.

1. Bulk Order Processing
(LMD)

2. How to process orders in bulk?
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Orders tab : Here you check your all orders
Date filter : You can use this filter to view your orders within a specific date range
Search filter : You can use this filter to search orders using available filters
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4 Per page visibility : Here you can select number of orders/items visibility per page
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3. How to process orders in bulk?
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Click on Confirm & Pack tab
Click on Download order detail CSV
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Steps to process orders in bulk (upto 5000 orders)

4. 3
Select the date range and click on Apply button
Click on Download
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How to process orders in bulk?

5. Order detail CSV will be
downloaded in the File center
Click on download icon to
download the file in your
system
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How to process orders in bulk?

6. 3
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Order detail CSV file will be downloaded in your system
How to process orders in bulk?

7. • Create a new excel file and copy-paste the columns Order id and Item id from Downloaded order detail
CSV file
• Save the file in the .CSV format and file name should not contain any special character or space
Note- Please ensure that the status of these orders should be pending acknowledgement.
How to process orders in bulk?

8. Click on Assign Courier in Bulk (CSV)
Click on Choose file and select the saved file
Click on Upload
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How to process orders in bulk?
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9. Click on Download
IMEI/Serial Number File
(.csv)
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How to process orders in bulk?
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If these are electronic product then you have to enter their IMEI/serial number
Note- This step is to be performed only if these are electronic products.

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• Fill the IMEI/serial number in the sheet
• Save the file in the .CSV format and file name should not contain any special character & space
How to process orders in bulk?
This is a sample IMEI/serial CSV
Note- This step is to be performed only if these are electronic products.

11. Click on Upload IMEI/Serial number(.csv)
Click on choose file and select the saved IMEI/Serial number file
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Click on Upload
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How to process orders in bulk?
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Note- This step is to be performed only if these are electronic products.

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Click on Assign Courier in Bulk (CSV)
Click on Choose file and select the saved file (contains order id and item id)
Click on Upload
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How to process orders in bulk?
Now repeat the steps number: 6 - 8
Note- This step is to be performed only if these are electronic products.

13. Click here to download the
packing slip in your system
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How to process orders in bulk?

14. Note– It is mandatory to use Paytm Mall retail invoice. Please do not use your own invoice.
Also, ensure you use Paytm Mall packaging and guidelines else courier will not pick the package.
a b
How to process orders in bulk?
This is a sample Packing Slip, you have to tear it into 2 parts
Packaging slip– You have to paste
it outside/top of the packaging box
a
Retail Invoice –
You have to fold the invoice from centre
so that details are towards inside, white
side of the invoice should be in front
Insert the invoice in the invoice pouch
and paste the invoice pouch on the
back side of the Paytm Mall corrugated
box
If you are dispatching the product in/out
of a state where plastic is banned:
For order value > 50,000 – Paste the
invoice outside
For order value < 50,000- Insert the
invoice in the package
b

15. Select 250 per page
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How to process orders in bulk?
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Click on Request Pickup
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16. Click here to select all orders (here you can select maximum of 250 orders/items per page)
Click on Download slip to request pickup (pdf)
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How to process orders in bulk?
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17. This is a sample Manifest, which contains the details of your courier partner
Note– Request for pick up before 12.00 PM to get your orders picked by 6.00 PM* the same day. Any order
requested for pick up post 12.00PM gets picked the next day
* For Delhi/NCR- 5.00PM, Other cities- 6.00PM
Here you can see courier
partner name
a
Here you can see Order details
with AWB number
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d
Merchant signature and courier
signature are required on both
copies of manifest
Here you can see total number
of packets
How to process orders in bulk?
c
a
d
b

18. Shipped- Check all your shipped orders
Delivered- Check all your delivered orders
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How to process orders in bulk?

19. Thanks everyone!
For any query, please raise a ticket on support