This document provides instructions for processing orders in bulk on the Orders tab of an online marketplace. The key steps include: 1. Downloading order details and tracking numbers in CSV files from the Confirm & Pack tab. 2. Uploading tracking numbers, IMEI/serial numbers (for electronic products), and courier assignments via CSV files. 3. Downloading packing slips and requesting pickups for up to 250 orders per page. 4. Marking orders as shipped and checking shipped and delivered order statuses.

1. Bulk Order Processing
(Non-LMD)

2. How to process orders in bulk?
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Orders tab : Here you check your all orders
Date filter : You can use this filter to view your orders within a specific date range
Search filter : You can use this filter to search orders using available filters
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4 Per page visibility : Here you can select number of orders/items visibility per page
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3. How to process orders in bulk?
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Click on Confirm & Pack tab
Click on Download order detail CSV
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Steps to process orders in bulk (upto 5000 orders)

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Select the date range and click on Apply button
Click on Download
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How to process orders in bulk?

5. Order detail CSV will be
downloaded in the File center
Click on download icon to
download the file in your
system
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How to process orders in bulk?

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Order detail CSV file will be downloaded in your system
How to process orders in bulk?

7. • Create a new excel file and copy-paste the columns Order id and Item id from Downloaded order detail
CSV file
• Add additional columns of awb and shipper in small letter, fill the courier tracking number in awb column
and courier name in shipper column
• Save the file in the .CSV format and file name should not contain any special character or space
Note- Please ensure that the status of these orders should be pending acknowledgement.
How to process orders in bulk?

8. Click on Upload AWB CSV (shipment creation)
Click on Choose file and select the saved file
Click on Upload
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How to process orders in bulk?
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9. Click on Download
IMEI/Serial Number File
(.csv)
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How to process orders in bulk?
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Note- This step is to be performed only if these are electronic products.
If these are electronic product then you have to enter their IMEI/serial number

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• Fill the IMEI/serial number in the sheet
• Save the file in the .CSV format and file name should not contain any special character & space
How to process orders in bulk?
This is a sample IMEI/serial CSV
Note- This step is to be performed only if these are electronic products.

11. Click on Upload IMEI/Serial number(.csv)
Click on choose file and select the saved IMEI/Serial number file
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Click on Upload
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How to process orders in bulk?
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Note- This step is to be performed only if these are electronic products.

12. • Create a new excel file and copy-paste the columns Order id and Item id from Downloaded order detail
CSV file
• Save the file in the .CSV format and file name should not contain any special character or space
How to process orders in bulk?

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Click on Assign Courier in Bulk (CSV)
Click on Choose file and select the saved file
Click on Upload
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How to process orders in bulk?

14. Click here to download the
packing slip in your system
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How to process orders in bulk?

15. Packaging slip– You have to paste
it outside/top of the packaging box
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Retail Invoice –
You have to fold the invoice from centre
so that details are towards inside, white
side of the invoice should be in front
Insert the invoice in the invoice pouch
and paste the invoice pouch on the
back side of the Paytm Mall corrugated
box
If you are dispatching the product in/out
of a state where plastic is banned:
For order value > 50,000 – Paste the
invoice outside
For order value < 50,000- Insert the
invoice in the package
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How to process orders in bulk?
Note– It is mandatory to use Paytm Mall retail invoice. Please do not use your own invoice.
Also, ensure you use Paytm Mall packaging and guidelines else courier will not pick the package.
This is a sample Packing Slip, you have to tear it into 2 parts
a b

16. Click on Request Pickup
Select 250 per page
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How to process orders in bulk?

17. Click here to select all orders (here you can select maximum of 250 orders/items per page)
Click on Mark Bulk Shipment
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How to process orders in bulk?
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Note– You will be penalized if you fail to mark order as Shipped within the timelines. For more details click here.

18. Shipped- Check all your shipped orders
Delivered- Check all your delivered orders
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How to process orders in bulk?

19. Thanks everyone!
For any query, please raise a ticket on support