Steps to process gift orders in bulk

1. Bulk Order Processing –
Gift order
In this module, we will discuss:
1. How to process orders in bulk?
2. How to download duplicate copies?
3. How to download the Paytm Mall invoice?

2. There are five stages of processing orders in bulk
Delivered
The order is delivered
to the customer
5.
Confirm and Pack
Acknowledge and pack
the order
1. To Handover
The order is moved to
the ‘To handover’ stage
till it’s picked up
3.Request Pickup
Download the manifest
slip
2.
Shipped
The order is shipped
from your warehouse
4.

3. How to process orders in bulk?
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Click on Confirm & Pack tab
Click on Download order detail CSV
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Steps to process orders in bulk (upto 5000 orders)

4. 3
Select the date range and click on Apply button
Click on Download
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How to process orders in bulk?

5. Order detail CSV will be
downloaded in the File center
Click on download icon to
download the file in your
system
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How to process orders in bulk?

6. 3
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Order detail CSV file will be downloaded in your system
How to process orders in bulk?

7. • Create a new excel file and copy-paste the columns Order id and Item id from Downloaded order detail
CSV file
• Save the file in the .CSV format and file name should not contain any special character or space
Note- Please ensure that the status of these orders should be pending acknowledgement.
How to process orders in bulk?

8. Click on Assign Courier in Bulk (CSV)
Click on Choose file and select the saved file
Click on Upload
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How to process orders in bulk?
6

9. Click on Download
IMEI/Serial Number File
(.csv)
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How to process orders in bulk?
9
If these are electronic product then you have to enter their IMEI/serial number
Note- This step is to be performed only if these are electronic products.

10. 3
4
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• Fill the IMEI/serial number in the sheet
• Save the file in the .CSV format and file name should not contain any special character & space
How to process orders in bulk?
This is a sample IMEI/serial CSV
Note- This step is to be performed only if these are electronic products.

11. Click on Upload IMEI/Serial number(.csv)
Click on choose file and select the saved IMEI/Serial number file
1210
Click on Upload
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How to process orders in bulk?
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Note- This step is to be performed only if these are electronic products.

12. 13
Click on Assign Courier in Bulk (CSV)
Click on Choose file and select the saved file (contains order id and item id)
Click on Upload
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How to process orders in bulk?
Now repeat the steps number: 6 - 8
Note- This step is to be performed only if these are electronic products.

13. Click here to download the
packing slip in your system
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How to process orders in bulk?

14. How to process orders in bulk?
Packaging slip– You have to
paste it outside the packaging
box
a
This is a sample of Packing Slip
Note – Please do not use your own invoice or Paytm Mall invoice.
Packaging guidelines-
• You have to use plain
corrugated box or polybag
only
• Packaging tape should be
transparent or brown only
• There should not be any
branding or logo on the
packaging material

15. Follow these Packaging guidelines to ensure smooth order processing-
General packaging guidelines
Packaging tape should be
transparent or plain only
You have to use plain
corrugated box only
There should not be any branding
or logo on the packaging material

16. Select 250 per page
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How to process orders in bulk?
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Click on Request Pickup
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How to process orders in bulk?
Click here to select all orders (here you can select maximum of 250 orders/items per page)
Click on Download slip to request pickup (pdf)20
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18. How to process orders in bulk?
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Read the instruction carefully21
Click here to download CSV for
generating manifest in bulk
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19. How to process orders in bulk?
Type “custom” in the respective column for each fulfillment ID and save the file23
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20. How to process orders in bulk?
Click on Request pickup in bulk from the dropdown24
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Choose the saved CSV file25
Click on Upload button
Manifest will be downloaded in your system automatically
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21. This is a sample Manifest, which contains the details of your courier partner
Note– Request for pick up before 12.00 PM to get your orders picked by 6.00 PM* the same day. Any order
requested for pick up post 12.00PM gets picked the next day
* For Delhi/NCR- 5.00PM, Other cities- 6.00PM
Here you can see courier
partner name
a
Here you can see Order details
with AWB number
c
b
d
Merchant signature and courier
signature are required on both
copies of manifest
Here you can see total number
of packets
How to process orders in bulk?
c
a
d
b

22. Shipped- Check all your shipped orders
Delivered- Check all your delivered orders
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How to process orders in bulk?

23. Click on the To Handover tab
In case you have lost your packing slip or manifest before shipping, you can generate their duplicates by going to
the To Handover tab
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How to download duplicate copies?

24. Here, you can download
duplicate copies
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How to download duplicate copies?

25. Download Paytm Mall Invoice

26. How to download the Paytm Mall invoice?
To download the Paytm Mall invoice, follow these steps -
Click on the Orders tab1
1

27. How to download the Paytm Mall invoice?
Search your order using the
Order ID, Item ID etc.
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28. How to download the Paytm Mall invoice?
3
Click on View more details3

29. How to download the Paytm Mall invoice?
4
Click on Download Reseller
Invoice
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30. How to download the Paytm Mall invoice?
This is a sample of the invoice -

31. Thanks everyone!
For any query, please raise a ticket on support