Bulk Order Processing –
Gifting order
In this module, we will discuss:
1. How to identify gifting order?
2. How to process orders in bulk?
3. How to download duplicate copies?
4. How to download the Paytm Mall invoice?
How to identify gifting order?
The ribbon highlights that it is a gifting order and suggests to pack the product in a neutral
packaging
1
1
How to identify gifting order?
The orders are also marked as Gifting orders2
2
There are five stages of processing orders in bulk
Delivered
The order is delivered
to the customer
5.
Confirm and Pack
Acknowledge and pack
the order
1. To Handover
The order is moved to
the ‘To handover’ stage
till it’s picked up
3.Request Pickup
Download the manifest
slip
2.
Shipped
The order is shipped
from your warehouse
4.
How to process orders in bulk?
1
2
Click on Confirm & Pack tab
Click on Download order detail CSV
1
2
Steps to process orders in bulk (upto 5000 orders)
3
Select the date range and click on Apply button
Click on Download
3
4
4
How to process orders in bulk?
Order detail CSV will be
downloaded in the File center
Click on download icon to
download the file in your
system
5
5
How to process orders in bulk?
3
4
26
Order detail CSV file will be downloaded in your system
How to process orders in bulk?
• Create a new excel file and copy-paste the columns Order id and Item id from Downloaded order detail
CSV file
• Save the file in the .CSV format and file name should not contain any special character or space
Note- Please ensure that the status of these orders should be pending acknowledgement.
How to process orders in bulk?
Click on Assign Courier in Bulk (CSV)
Click on Choose file and select the saved file
Click on Upload
7
8
6
7
8
How to process orders in bulk?
6
Click on Download
IMEI/Serial Number File
(.csv)
9
How to process orders in bulk?
9
If these are electronic product then you have to enter their IMEI/serial number
Note- This step is to be performed only if these are electronic products.
3
4
26
• Fill the IMEI/serial number in the sheet
• Save the file in the .CSV format and file name should not contain any special character & space
How to process orders in bulk?
This is a sample IMEI/serial CSV
Note- This step is to be performed only if these are electronic products.
Click on Upload IMEI/Serial number(.csv)
Click on choose file and select the saved IMEI/Serial number file
1210
Click on Upload
11
How to process orders in bulk?
10
11
12
Note- This step is to be performed only if these are electronic products.
13
Click on Assign Courier in Bulk (CSV)
Click on Choose file and select the saved file (contains order id and item id)
Click on Upload
14
15
13
14
15
How to process orders in bulk?
Now repeat the steps number: 6 - 8
Note- This step is to be performed only if these are electronic products.
Click here to download the
packing slip in your system
16
16
How to process orders in bulk?
How to process orders in bulk?
Packaging slip– You have to
paste it outside the packaging
box
a
This is a sample of Packing Slip
Note – Please do not use your own invoice or Paytm Mall invoice.
Packaging guidelines-
• You have to use plain
corrugated box or polybag
only
• Packaging tape should be
transparent or brown only
• There should not be any
branding or logo on the
packaging material
Follow these Packaging guidelines to ensure smooth order processing-
General packaging guidelines
Packaging tape should be
transparent or plain only
You have to use plain
corrugated box only
There should not be any branding
or logo on the packaging material
Select 250 per page
17
18
How to process orders in bulk?
17
Click on Request Pickup
18
20
19
How to process orders in bulk?
Click here to select all orders (here you can select maximum of 250 orders/items per page)
Click on Download slip to request pickup (pdf)20
19
How to process orders in bulk?
21
22
Read the instruction carefully21
Click here to download CSV for
generating manifest in bulk
22
How to process orders in bulk?
Type “custom” in the respective column for each fulfillment ID and save the file23
23
How to process orders in bulk?
Click on Request pickup in bulk from the dropdown24
24
25
26
Choose the saved CSV file25
Click on Upload button
Manifest will be downloaded in your system automatically
26
This is a sample Manifest, which contains the details of your courier partner
Note– Request for pick up before 12.00 PM to get your orders picked by 6.00 PM* the same day. Any order
requested for pick up post 12.00PM gets picked the next day
* For Delhi/NCR- 5.00PM, Other cities- 6.00PM
Here you can see courier
partner name
a
Here you can see Order details
with AWB number
c
b
d
Merchant signature and courier
signature are required on both
copies of manifest
Here you can see total number
of packets
How to process orders in bulk?
c
a
d
b
Shipped- Check all your shipped orders
Delivered- Check all your delivered orders
27
27
How to process orders in bulk?
Click on the To Handover tab
In case you have lost your packing slip or manifest before shipping, you can generate their duplicates by going to
the To Handover tab
1
1
How to download duplicate copies?
Here, you can download
duplicate copies
2
2
How to download duplicate copies?
Download Paytm Mall Invoice
How to download the Paytm Mall invoice?
To download the Paytm Mall invoice, follow these steps -
Click on the Orders tab1
1
How to download the Paytm Mall invoice?
Search your order using the
Order ID, Item ID etc.
2
2
How to download the Paytm Mall invoice?
3
Click on View more details3
How to download the Paytm Mall invoice?
4
Click on Download Reseller
Invoice
4
How to download the Paytm Mall invoice?
This is a sample of the invoice -
Thanks everyone!
For any query, please raise a ticket on support

Steps to process gift orders in bulk for LMD sellers

  • 1.
    Bulk Order Processing– Gifting order In this module, we will discuss: 1. How to identify gifting order? 2. How to process orders in bulk? 3. How to download duplicate copies? 4. How to download the Paytm Mall invoice?
  • 2.
    How to identifygifting order? The ribbon highlights that it is a gifting order and suggests to pack the product in a neutral packaging 1 1
  • 3.
    How to identifygifting order? The orders are also marked as Gifting orders2 2
  • 4.
    There are fivestages of processing orders in bulk Delivered The order is delivered to the customer 5. Confirm and Pack Acknowledge and pack the order 1. To Handover The order is moved to the ‘To handover’ stage till it’s picked up 3.Request Pickup Download the manifest slip 2. Shipped The order is shipped from your warehouse 4.
  • 5.
    How to processorders in bulk? 1 2 Click on Confirm & Pack tab Click on Download order detail CSV 1 2 Steps to process orders in bulk (upto 5000 orders)
  • 6.
    3 Select the daterange and click on Apply button Click on Download 3 4 4 How to process orders in bulk?
  • 7.
    Order detail CSVwill be downloaded in the File center Click on download icon to download the file in your system 5 5 How to process orders in bulk?
  • 8.
    3 4 26 Order detail CSVfile will be downloaded in your system How to process orders in bulk?
  • 9.
    • Create anew excel file and copy-paste the columns Order id and Item id from Downloaded order detail CSV file • Save the file in the .CSV format and file name should not contain any special character or space Note- Please ensure that the status of these orders should be pending acknowledgement. How to process orders in bulk?
  • 10.
    Click on AssignCourier in Bulk (CSV) Click on Choose file and select the saved file Click on Upload 7 8 6 7 8 How to process orders in bulk? 6
  • 11.
    Click on Download IMEI/SerialNumber File (.csv) 9 How to process orders in bulk? 9 If these are electronic product then you have to enter their IMEI/serial number Note- This step is to be performed only if these are electronic products.
  • 12.
    3 4 26 • Fill theIMEI/serial number in the sheet • Save the file in the .CSV format and file name should not contain any special character & space How to process orders in bulk? This is a sample IMEI/serial CSV Note- This step is to be performed only if these are electronic products.
  • 13.
    Click on UploadIMEI/Serial number(.csv) Click on choose file and select the saved IMEI/Serial number file 1210 Click on Upload 11 How to process orders in bulk? 10 11 12 Note- This step is to be performed only if these are electronic products.
  • 14.
    13 Click on AssignCourier in Bulk (CSV) Click on Choose file and select the saved file (contains order id and item id) Click on Upload 14 15 13 14 15 How to process orders in bulk? Now repeat the steps number: 6 - 8 Note- This step is to be performed only if these are electronic products.
  • 15.
    Click here todownload the packing slip in your system 16 16 How to process orders in bulk?
  • 16.
    How to processorders in bulk? Packaging slip– You have to paste it outside the packaging box a This is a sample of Packing Slip Note – Please do not use your own invoice or Paytm Mall invoice. Packaging guidelines- • You have to use plain corrugated box or polybag only • Packaging tape should be transparent or brown only • There should not be any branding or logo on the packaging material
  • 17.
    Follow these Packagingguidelines to ensure smooth order processing- General packaging guidelines Packaging tape should be transparent or plain only You have to use plain corrugated box only There should not be any branding or logo on the packaging material
  • 18.
    Select 250 perpage 17 18 How to process orders in bulk? 17 Click on Request Pickup 18
  • 19.
    20 19 How to processorders in bulk? Click here to select all orders (here you can select maximum of 250 orders/items per page) Click on Download slip to request pickup (pdf)20 19
  • 20.
    How to processorders in bulk? 21 22 Read the instruction carefully21 Click here to download CSV for generating manifest in bulk 22
  • 21.
    How to processorders in bulk? Type “custom” in the respective column for each fulfillment ID and save the file23 23
  • 22.
    How to processorders in bulk? Click on Request pickup in bulk from the dropdown24 24 25 26 Choose the saved CSV file25 Click on Upload button Manifest will be downloaded in your system automatically 26
  • 23.
    This is asample Manifest, which contains the details of your courier partner Note– Request for pick up before 12.00 PM to get your orders picked by 6.00 PM* the same day. Any order requested for pick up post 12.00PM gets picked the next day * For Delhi/NCR- 5.00PM, Other cities- 6.00PM Here you can see courier partner name a Here you can see Order details with AWB number c b d Merchant signature and courier signature are required on both copies of manifest Here you can see total number of packets How to process orders in bulk? c a d b
  • 24.
    Shipped- Check allyour shipped orders Delivered- Check all your delivered orders 27 27 How to process orders in bulk?
  • 25.
    Click on theTo Handover tab In case you have lost your packing slip or manifest before shipping, you can generate their duplicates by going to the To Handover tab 1 1 How to download duplicate copies?
  • 26.
    Here, you candownload duplicate copies 2 2 How to download duplicate copies?
  • 27.
  • 28.
    How to downloadthe Paytm Mall invoice? To download the Paytm Mall invoice, follow these steps - Click on the Orders tab1 1
  • 29.
    How to downloadthe Paytm Mall invoice? Search your order using the Order ID, Item ID etc. 2 2
  • 30.
    How to downloadthe Paytm Mall invoice? 3 Click on View more details3
  • 31.
    How to downloadthe Paytm Mall invoice? 4 Click on Download Reseller Invoice 4
  • 32.
    How to downloadthe Paytm Mall invoice? This is a sample of the invoice -
  • 33.
    Thanks everyone! For anyquery, please raise a ticket on support