This document provides instructions for processing orders in bulk on the Orders tab of an online marketplace. It outlines a 17-step process for bulk order processing that involves downloading order details, creating shipping records, uploading IMEI/serial numbers if applicable, assigning couriers, downloading packing slips, and requesting pickups for bulk shipment marking. Key steps include filtering orders, creating shipping records in a CSV file with tracking numbers and couriers, uploading the file, uploading IMEI/serial number files if needed, assigning couriers in bulk, and marking bulk shipments for pickup. Assistance is available by raising a support ticket.

1. Bulk Order Processing
(NonLMD)

2. Orders tab
Here you check your all orders
Overview of orders tab
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Date filter
You can use this filter to view
your orders within a specific
date range
Search filter
You can use this filter to search
orders using available filters
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4 Per page visibility
Here you can select number of
orders/items visibility per page

3. Click on Confirm & Pack tab
How to process orders in bulk?
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Steps to process orders in bulk (upto 5000 orders)

4. Click on Download order
detail CSV
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How to process orders in bulk?
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Select the date range and click on Apply button
Click on Download
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How to process orders in bulk?

6. Order detail CSV will be
downloaded in the File center
Click on download icon to
download the file in your
system
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How to process orders in bulk?

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Order detail CSV file will be downloaded in your system
How to process orders in bulk?

8. • Create a new excel file and copy-paste the columns Order id and Item id from Downloaded order detail
CSV file
• Add additional columns of awb and shipper in small letter, fill the courier tracking number in awb column
and courier name in shipper column
• Save the file in the .CSV format and file name should not contain any special character or space
Note- You will have to ask your courier partner to generate AWB numbers in advance.
How to process orders in bulk?

9. Click on Upload AWB CSV (shipment creation)
Click on Choose file and select the saved file
Click on Upload
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How to process orders in bulk?
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10. Click on Download
IMEI/Serial Number File
(.csv)
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How to process orders in bulk?
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Note- This step is to be performed only if these are electronic products.
If these are electronic product then you have to enter their IMEI/serial number

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• Fill the IMEI/serial number in the sheet
• Save the file in the .CSV format and file name should not contain any special character & space
How to process orders in bulk?
This is a sample IMEI/serial CSV
Note- This step is to be performed only if these are electronic products.

12. Click on Upload IMEI/Serial number(.csv)
Click on choose file and select the saved IMEI/Serial number file
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Click on Upload
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How to process orders in bulk?
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Note- This step is to be performed only if these are electronic products.

13. • Create a new excel file and copy-paste the columns Order id and Item id from Downloaded order detail
CSV file
• Save the file in the .CSV format and file name should not contain any special character or space
How to process orders in bulk?

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Click on Assign Courier in Bulk (CSV)
Click on Choose file and select the saved file
Click on Upload
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How to process orders in bulk?

15. Click here to download the
packing slip in your system
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How to process orders in bulk?

16. Packaging slip– You have to
paste it outside/top of the
packaging box
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a b
Retail Invoice –
You have to fold the invoice
from centre so that details are
towards inside, white side of
the invoice should be in front
Insert the invoice in the invoice
pouch and paste the invoice
pouch on the back side of the
Paytm Mall corrugated
b
How to process orders in bulk?
Note– It is mandatory to use Paytm Mall retail invoice. Please do not use your own invoice.
Also, ensure you use Paytm Mall packaging and guidelines else courier will not pick the package.
This is a sample Packing Slip, you have to tear it into 2 parts

17. Click on Request Pickup
Select 250 per page
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How to process orders in bulk?

18. Click here to select all orders (here you can select maximum of 250 orders/items per page)
Click on Mark Bulk Shipment
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How to process orders in bulk?
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Note– You will be penalized if you fail to mark order as Shipped within the timelines. For more details click here.

19. Shipped- Check all your shipped orders
Delivered- Check all your delivered orders
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How to process orders in bulk?

20. Thanks everyone!
For any query, please raise a ticket on support