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Continuing our series, Part 2 focuses on crafting the perfect questions to
generate lots of responses and great results. These tips and best practices will
help you position your next survey for success.
Build Better Surveys
Part 2
by Lauren Franco
Outline for presentation
How to start building a better survey:
• Tell It Like It Is
• Keep It Short & Sweet
• Watch Your Language
• Bank On Sample Surveys
• Ready… Set… Almost…
When creating questions,
it’s critical to craft the right
language and structure.
Naturally, this is our focus
for today’s segment of
Build Better
Surveys.
Introduction
In Part 1, we addressed proper
survey planning, including:
1. Envision the results
2. Find your purpose
3. Know your audience
4. Make it easy for participants
5. Put your best face forward
Introduction
What’s next?
Creating the perfect
questions.
Introduction
Words matter.
Even the slightest change
to word choice can have a
major impact on your
survey. Hiccups or
confusion can lead to
inaccurate feedback.
Introduction
Survey success requires
careful attention to crafting
questions, including the
following 5 hints:
• Tell It Like It Is
• Keep It Short & Sweet
• Watch Your Language
• Bank On Sample Surveys
• Ready… Set… Almost…
Process
Clear, concise questions
elicit more precise
responses.
Remember your audience
and design your questions
to avoid any confusion.
Tell It Like It Is1
Ask a simple question, get a
simple answer. Too many answer
options may distract or confuse
respondents.
Unless absolutely necessary, try
not to exceed 10 answer options
per question.
Keep It Short & Sweet2
To avoid such pitfalls, don’t let
your words get away from you.
Word choice and phrasing can have a
major impact. Even without meaning to,
your question might mislead and frustrate
participants.
Watch Your Language3
When starting from scratch,
consider survey templates.
Our Survey Bank provides
professionally designed complete
survey templates so that you save
time and reach your goal faster.
It’s up to you.
Bank on Sample Surveys4
They’ll easily be able to identify
unclear questions or overlooked
answer options.
Before you launch, have a small
group read through your surveys.
Ready… Set… Almost…5
So, now that you’ve got a better
idea of how to create great
questions...
Put this knowledge to work in
crafting the perfect survey content!
Your participants will thank you
and your response rate will benefit.
Conclusion
Remember: It’s all about
questions and answers.
Start with the basics and get
ready for results!
Conclusion
Visit SoGoSurvey.com
Build a Better Survey - Part 2

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Build a Better Survey - Part 2

  • 1. Continuing our series, Part 2 focuses on crafting the perfect questions to generate lots of responses and great results. These tips and best practices will help you position your next survey for success. Build Better Surveys Part 2 by Lauren Franco
  • 2. Outline for presentation How to start building a better survey: • Tell It Like It Is • Keep It Short & Sweet • Watch Your Language • Bank On Sample Surveys • Ready… Set… Almost…
  • 3. When creating questions, it’s critical to craft the right language and structure. Naturally, this is our focus for today’s segment of Build Better Surveys. Introduction
  • 4. In Part 1, we addressed proper survey planning, including: 1. Envision the results 2. Find your purpose 3. Know your audience 4. Make it easy for participants 5. Put your best face forward Introduction
  • 5. What’s next? Creating the perfect questions. Introduction
  • 6. Words matter. Even the slightest change to word choice can have a major impact on your survey. Hiccups or confusion can lead to inaccurate feedback. Introduction
  • 7. Survey success requires careful attention to crafting questions, including the following 5 hints: • Tell It Like It Is • Keep It Short & Sweet • Watch Your Language • Bank On Sample Surveys • Ready… Set… Almost… Process
  • 8. Clear, concise questions elicit more precise responses. Remember your audience and design your questions to avoid any confusion. Tell It Like It Is1
  • 9. Ask a simple question, get a simple answer. Too many answer options may distract or confuse respondents. Unless absolutely necessary, try not to exceed 10 answer options per question. Keep It Short & Sweet2
  • 10. To avoid such pitfalls, don’t let your words get away from you. Word choice and phrasing can have a major impact. Even without meaning to, your question might mislead and frustrate participants. Watch Your Language3
  • 11. When starting from scratch, consider survey templates. Our Survey Bank provides professionally designed complete survey templates so that you save time and reach your goal faster. It’s up to you. Bank on Sample Surveys4
  • 12. They’ll easily be able to identify unclear questions or overlooked answer options. Before you launch, have a small group read through your surveys. Ready… Set… Almost…5
  • 13. So, now that you’ve got a better idea of how to create great questions... Put this knowledge to work in crafting the perfect survey content! Your participants will thank you and your response rate will benefit. Conclusion
  • 14. Remember: It’s all about questions and answers. Start with the basics and get ready for results! Conclusion Visit SoGoSurvey.com