Jargon can be a useful tool to communicate with employees or customers. But it should be used carefully, and your target audience must know what you're talking about.
Metrics are an important part of data-driven decision making. As metrics become increasingly important, we'll see more reliance on metrics in our everyday lives.
Unlock Segmentation: Dive into the Details to Elevate Your Customer ExperienceSogolytics
Segmentation will help you better understand your customers and their experience. It will also help set you apart from your competitors. Here are some tips.
The Importance of Omnichannel Consistency in Customer ExperienceSogolytics
Making the customer experience consistent across all touchpoints is the best way to retain customers and keep them coming back for more. Here's how to do it.
Metrics are an important part of data-driven decision making. As metrics become increasingly important, we'll see more reliance on metrics in our everyday lives.
Unlock Segmentation: Dive into the Details to Elevate Your Customer ExperienceSogolytics
Segmentation will help you better understand your customers and their experience. It will also help set you apart from your competitors. Here are some tips.
The Importance of Omnichannel Consistency in Customer ExperienceSogolytics
Making the customer experience consistent across all touchpoints is the best way to retain customers and keep them coming back for more. Here's how to do it.
Got enough survey responses to make your reports meaningful? Statistically significant results require an understanding of sample size. Ensure your data-driven decisions are informed by enough data to make a difference!
The Online Suggestion Box: A Robust Tool for Customers and EmployeesSogolytics
Especially when working remotely, apart from our colleagues and customers, how do you keep the door open for feedback? An online suggestion box is a great solution to keep the feedback coming in, building loyalty, and improving trust -- as long as you follow up and close the loop!
The Power of Moments: Creating a Hyper-Personalized Customer ExperienceSogolytics
We all know that personalization is critical in attracting customers, but today's rapidly evolving technologies enable a hyper-specific level of customization that allows you to learn and connect at the right moments in the right ways with the right prospects and customers. How hyper is your personalization?
Should Employers Invest in Home Offices?Sogolytics
WFH life can be great, but it also brings its own challenges -- and expenses. Who should be responsible for paying for office equipment, furnishings, and supplies when employees aren't actually in the office? Watch this space as a hot topic for future recruiting -- and employee retention.
How would you describe your compay's culture -- and would your colleagues give the same description? Culture may be in the eye of the beholder, but to bring everyone together you'll need to take a closer look at what they all see and experience.
The Season of Churn: Pandemic-Influenced Employee TurnoverSogolytics
While remote work and flexibility might seem like positives, the workplace changes brought about by the pandemic have had a significant impact on employee turnover. How can employers retain talent and strengthen engagement despite the challenges?
The Perception Gap: Customer Expectations vs. RealitySogolytics
If your customers aren't getting what they want or need from your busines, they won't be your customers much longer. Learn from your detractors to close the gap between expectations and reality and you'll grow loyalty and revenue.
4 User Experience Questions to Include in Your Next UX SurveySogolytics
Make the most of every outreach by using key questions to target opportunities for improvement in your users' experience. If you don't know what's wrong (or right!), how can you decide where to spend your time and energy? Make the most of your resources by using smart surveys to uncover insights.
How to Survey Your Target Audience's User ExperienceSogolytics
No matter the product you sell or the service you offer, your priority is improving user experience. You might associate "UX" with websites or tech tools, but the experience your prospects and clients are having right now are key to their decisions on whether or not to stick around. Churn or engagement? Loss or retention? Survey your target audience to better understand how to make their user experience even better.
Long-Term Impacts of Pandemic-Style WorkSogolytics
We all know that the pandemic has changed our lives, but how has it changed our work, and what changes will persist in the long term? Both employers and employees should be prepared.
How Work-Anywhere Momentum is Impacting RecruitingSogolytics
With remote work now of an accepted standard than an emergency accommodation, how have recruiting and hiring conversations changed, and what do businesses need to do to attract and retain top talent?
Vax, Masks, and The Space Between: Sharing Meaningful Study ResultsSogolytics
In part 3 of our series, we're wrapping up the drill-down on reporting with a focus on how to clean up results to add clarity and style, and how to share those results in static or dynamic forms to ensure results are accessible to the target audience.
Vax, Masks, and The Space Between: Rating, Segmenting, and Cross TabsSogolytics
In part two of our series on Omni reporting drill-down, we're exploring how to make the best use of rating questions, segmenting data, and cross tabs -- all in the same report. Ready to learn more? Dive in!
Jet, Set, Go: Customer Experience in Travel and TourismSogolytics
From cabin fever to revenge travel, there are plenty of people around the world anxious to hit the road. Unwinding at a luxury destination or reconnecting with loved ones, though, travelers will be prioritizing safety and customer experience. How can you prepare?
Vax, Masks, and The Space Between: Studying Behavior, Perception, and AnalysisSogolytics
Results of a recent SoGoStudy offer the perfect opportunity to drill down on how to make the most of survey results in clear, meaningful reports. In the first part of this series, we start with the big picture in the Omni Report.
The Detractor Opportunity: How to Win Over Critics and Improve Customer Exper...Sogolytics
Unhappy customers may be a challenge to deal with, but they also represent some of your greatest opportunities for improvement. Winning over detractors can transform customer loyalty and ROI. Are you ready to listen up?
Social Interactions in the Post-COVID Professional WorldSogolytics
Whether you're returning to the office or reviewing your plans, there's a good chance you're navigating the space between social and professional as well as the social distance between your employees. What will social interactions look like in the new normal of the business world?
Using Technology to Improve CX Without Losing the Human TouchSogolytics
Customers love convenience and technology is supposed to make our lives easier, right? Careful! Focusing on automating workflows and streamlining processes can inadvertently delete the human connection -- that critical priority in building relationships with your brand. How are you keeping it real?
Growth Marketing and Customer ExperienceSogolytics
What is growth marketing, and how does it relate to the customer experience? Explore this strategy to grow your business -- by improving CX, marketing, and ROI!
Bridging the Gap: The Teacher/Principal DisconnectSogolytics
Is your school ready for the new school year? Revisit the relationship between teachers and administrators to bridge the gap and avoid disconnects on the road to student success!
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Got enough survey responses to make your reports meaningful? Statistically significant results require an understanding of sample size. Ensure your data-driven decisions are informed by enough data to make a difference!
The Online Suggestion Box: A Robust Tool for Customers and EmployeesSogolytics
Especially when working remotely, apart from our colleagues and customers, how do you keep the door open for feedback? An online suggestion box is a great solution to keep the feedback coming in, building loyalty, and improving trust -- as long as you follow up and close the loop!
The Power of Moments: Creating a Hyper-Personalized Customer ExperienceSogolytics
We all know that personalization is critical in attracting customers, but today's rapidly evolving technologies enable a hyper-specific level of customization that allows you to learn and connect at the right moments in the right ways with the right prospects and customers. How hyper is your personalization?
Should Employers Invest in Home Offices?Sogolytics
WFH life can be great, but it also brings its own challenges -- and expenses. Who should be responsible for paying for office equipment, furnishings, and supplies when employees aren't actually in the office? Watch this space as a hot topic for future recruiting -- and employee retention.
How would you describe your compay's culture -- and would your colleagues give the same description? Culture may be in the eye of the beholder, but to bring everyone together you'll need to take a closer look at what they all see and experience.
The Season of Churn: Pandemic-Influenced Employee TurnoverSogolytics
While remote work and flexibility might seem like positives, the workplace changes brought about by the pandemic have had a significant impact on employee turnover. How can employers retain talent and strengthen engagement despite the challenges?
The Perception Gap: Customer Expectations vs. RealitySogolytics
If your customers aren't getting what they want or need from your busines, they won't be your customers much longer. Learn from your detractors to close the gap between expectations and reality and you'll grow loyalty and revenue.
4 User Experience Questions to Include in Your Next UX SurveySogolytics
Make the most of every outreach by using key questions to target opportunities for improvement in your users' experience. If you don't know what's wrong (or right!), how can you decide where to spend your time and energy? Make the most of your resources by using smart surveys to uncover insights.
How to Survey Your Target Audience's User ExperienceSogolytics
No matter the product you sell or the service you offer, your priority is improving user experience. You might associate "UX" with websites or tech tools, but the experience your prospects and clients are having right now are key to their decisions on whether or not to stick around. Churn or engagement? Loss or retention? Survey your target audience to better understand how to make their user experience even better.
Long-Term Impacts of Pandemic-Style WorkSogolytics
We all know that the pandemic has changed our lives, but how has it changed our work, and what changes will persist in the long term? Both employers and employees should be prepared.
How Work-Anywhere Momentum is Impacting RecruitingSogolytics
With remote work now of an accepted standard than an emergency accommodation, how have recruiting and hiring conversations changed, and what do businesses need to do to attract and retain top talent?
Vax, Masks, and The Space Between: Sharing Meaningful Study ResultsSogolytics
In part 3 of our series, we're wrapping up the drill-down on reporting with a focus on how to clean up results to add clarity and style, and how to share those results in static or dynamic forms to ensure results are accessible to the target audience.
Vax, Masks, and The Space Between: Rating, Segmenting, and Cross TabsSogolytics
In part two of our series on Omni reporting drill-down, we're exploring how to make the best use of rating questions, segmenting data, and cross tabs -- all in the same report. Ready to learn more? Dive in!
Jet, Set, Go: Customer Experience in Travel and TourismSogolytics
From cabin fever to revenge travel, there are plenty of people around the world anxious to hit the road. Unwinding at a luxury destination or reconnecting with loved ones, though, travelers will be prioritizing safety and customer experience. How can you prepare?
Vax, Masks, and The Space Between: Studying Behavior, Perception, and AnalysisSogolytics
Results of a recent SoGoStudy offer the perfect opportunity to drill down on how to make the most of survey results in clear, meaningful reports. In the first part of this series, we start with the big picture in the Omni Report.
The Detractor Opportunity: How to Win Over Critics and Improve Customer Exper...Sogolytics
Unhappy customers may be a challenge to deal with, but they also represent some of your greatest opportunities for improvement. Winning over detractors can transform customer loyalty and ROI. Are you ready to listen up?
Social Interactions in the Post-COVID Professional WorldSogolytics
Whether you're returning to the office or reviewing your plans, there's a good chance you're navigating the space between social and professional as well as the social distance between your employees. What will social interactions look like in the new normal of the business world?
Using Technology to Improve CX Without Losing the Human TouchSogolytics
Customers love convenience and technology is supposed to make our lives easier, right? Careful! Focusing on automating workflows and streamlining processes can inadvertently delete the human connection -- that critical priority in building relationships with your brand. How are you keeping it real?
Growth Marketing and Customer ExperienceSogolytics
What is growth marketing, and how does it relate to the customer experience? Explore this strategy to grow your business -- by improving CX, marketing, and ROI!
Bridging the Gap: The Teacher/Principal DisconnectSogolytics
Is your school ready for the new school year? Revisit the relationship between teachers and administrators to bridge the gap and avoid disconnects on the road to student success!
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
2. • Having a shorthand for a specific task
or within a specific field can be
helpful, time saving, and even life-
saving.
• In an operating room, it’s far quicker
to tell a surgeon to get a “four-by-
four” rather than to say, “Get me that
gauze and make sure it’s four inches
by four inches square.”
2
3. • For another example, sailing is
another activity that is loaded with
useful jargon.
• There's "port" (left side when facing
forward) and "starboard" (right side
when facing forward), and when it’s
time to “tack,” that means to brace,
duck an oncoming sail if needed,
“cleat a line,” and then move to the
other side of the boat to help
distribute weight.
3
4. • Although sailing jargon may at first
seem confusing, it's a useful way to
communicate what needs to be done
to operate the sailboat.
• Jargon shouldn’t be intimidating — it
has its place, whether in sailing or
creating surveys — but your target
audience must know what you're
talking about.
4
5. • Jargon is a tool, and when treated
that way, can be an effective,
efficient, and even fun way to get a
job done.
• But as with any tool, it needs to be
used properly.
• When creating surveys or
communicating with customers and
employees, it’s crucial to avoid
unnecessary jargon that will only
confuse or irritate your audience.
5