BSNL-SIS offers a range of IT services including data center solutions, cloud computing, and managed services, with a revenue of over Rs. 6000 crores as of FY 2012. Founded in 1992, the company operates across 17 states in India, maintaining high industry certifications and partnerships globally. The document outlines their service offerings, market presence, competencies, and strategies to foster customer satisfaction and reduce total cost of ownership.

1. BSNL-SIS
IDC-Services
Presented By : Satyaveer Pal
BSNL-SIS Confidential

2. Agenda
 Corporate Profile
 Revenue
 Group Service Offerings
 Our Presence
 SIS IDC Competencies
 Services & Definitions
 Potential Market
 Why BSNL-SIS
 Technology Partners & Customers
BSNL-SIS Confidential

3. Corporate Profile
Commenced operations in 1992
Turnover of Rs.2000+ Cr. In FY 2011-2012
Team of more than 1300 Highly Skilled IT professionals
Operating out of 17 States of the India
10 Business Offices & 100 Support Centers across India
ISO 9001, ISO 14001, ISO 27001, ISO 20000 & ISO 13485 certified
Services ICT , Surveillances & IDC(Tier-III & TIA 942 Certified)
Largest Total Solution Provider in India (DQ Channel – Cyber Media)
International presence : USA, UAE, Hong Kong & China
BSNL-SIS Confidential

4. Turnover
Revenue
6000
5000
4000
3000
Revenue
2000
1000
0
2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15
BSNL-SIS Confidential

5. Solutions & Services
IT Products ICT Services
Servers,PC,Laptop System Integration
Networking Products Turnkey Solutions
Telecom Products Telecomm Solutions
IP PBX,SIP Phones,UPS Call Centre Solutions
Thin Clients
End to End IT
and ICT
Domain expertise
Solutions Data Centre
Collocation ,Hosting
Health Care Solutions
Cloud Services
Tele-Medicine Solutions
Disaster Recovery
Surveillance and Security
Business Continuity
Telecommunication
Managed Services
OSS / BSS Implementation
Professional Services
BSNL-SIS Confidential

6. Our Presence
Seismic Zone
Branch Office
Head Office
Data Centre
BSNL-SIS Confidential

7. Data Centre Competencies
Hyderabad Bangalore Cherthala Kolkata
BSNL-SIS Confidential

8. Services & Definition
Colocation services
Offer rack space, floor space, caged space with
bandwidth, power, cooling, physical security for
the server, storage, and networking
equipments.
Colocation
Services
Hosting Service s
offer a mix of Server Hardware, choice of
Hosting Operating Systems and Software, to enable
Services desired hosting service.
Managed Services
IDC Managed include monitoring, managing and maintaining
Services servers, network, database, application and
Services various IT services.
Cloud Cloud computing
Services refers to the delivery
of Infrastructure, Platform, Software, Security, S
torage, Communication as a service
Professional
Service Professional Services include
Planning, Designing, Architecture, Engineering,
Equipments Sourcing, Commissioning,
Operations & Monitoring to build IDC at
Customer’s Premise
BSNL-SIS Confidential

9. Services & Definition
Rack Space
Floor Space
Caged Space
Colocation Dedicated Hosting
Services Shared Hosting
Virtual Hosting
Hosting
Remote Infra Mgt
Services
Server & Storage
IDC Managed Network & Security
Services
Services SaaS
PaaS
Cloud
IaaS
Services
SecaaS
UCaaS
Professional
Design
Service
Project Management
Certifications
BSNL-SIS Confidential

10. Colocation Services
• Technical Support
• Power & Cooling to the Equipments
• Power cycling equipment
• Racking and stacking new
equipment
• Cable management
Rack Space • Swapping removable media
(tapes, CDs, DVDs)
Colocation • Fireproof safes for storing backup
Floor Space tapes.
Services
• Relaying equipment status and
typing commands onto a pre-
Caged Space
installed console
• Wiring services such as
moving, securing, or terminating
cables
• Labelling equipment or taking digital
photos
• Diagnostic and signal testing for
cross connection circuits
BSNL-SIS Confidential

11. Hosting Services
• Dedicated & Shared
Dedicated Server environment availability
• High Availability, Scalability and
Shared Server Resilience
• On Demand Provisioning
Hosting Virtual Private • Industry Standard Customized
Services Server Instances
• Dedicated & Shared Server rack
Application
• Virtual Private Machine
• Web based Access
Websites • Managed and monitored by
expert Data Centre IT staff
BSNL-SIS Confidential

12. Managed Services
Managed Services include
monitoring, managing and maintaining
servers, network, database, application and
various other IT services.
• 24 X 7 NOC monitoring
Servers • Automatic alerts
• Proactive response/resolution
Networks • ITIL Standard processes
• ITSM Service tool based
• Monitoring
Managed • Performance reports
Security
Services • Real time Dashboards
• Service desk & ticketing
Storage
• L1,L2,L3 Network - OS Monitoring &
Management.
Hardware • Proactive Alert Process
• Application Management
Remote • Capacity Management
Infrastructure • Incident Management
• Problem Management
• Change Management
• Release Management
• Configuration Management
BSNL-SIS Confidential

13. Cloud Services
MS Exchange
Software as a MS Office
Service
LAMP
Platform as a Microsoft Dev.
Service Platform
 Consumption based billing
 Rapid Elasticity
Desktop
Cloud Infrastructure as a  Self Service Based Model
Services
Service  Virtualization
Location and Device
Independence (BYOD Concept
 Storage
Multi-tenancy
Security as a  Reliability
Service  Ease Firewall
of Maintenance
Managed
Unified Security
Communication
as a Service MS Lync 2010
BSNL-SIS Confidential
Video
Conference

14. Professional Services
Datacentre Consultation Services
• Datacentre Design and Implementation
• Vendor Management
• End to End Procurement
• Build Data Centre
• Project Management
• Resource Management
• Quality & Compliance Audit
• Tier 3/TIA-942 certification
BSNL-SIS Confidential

15. Market Size-India
Market Size $609.1 million: 2012 Source :
Gartner
Source-
Growth YoY 15.57 % Report
Linker
IDC Services
Source :
Market Size $3.8b by 2013 Commviva.n
et
Managed
Source:
Service Growth YoY 22.9 % Commviva.n
et
cloudcomput
$4.5 B by 2015 ingtechie.
Market Size com
Sources :
23% -50%
Growth YoY Dsp-ip
BSNL-SIS Confidential

16. Why BSNL-SIS IDC..?
 Presence in market for 2 decades,
 Least Seismic affected zone,
 BSNL front end support : Largest Networking Service Provider
 Leading Partners Alliances
 Increased Customer Satisfaction
 We build Data centers to protect and connect the most critical information driven
operations of businesses
 Help reduce TCO (Total Cost of Ownership) and improve ROI (Return of
Investment)
Business Growth Model
TCO
ROI
Capex /Opex YOY Profit
BSNL-SIS Confidential

17. Technologies Partner & Customers
Sarangpur
Cooperative Bank
BSNL-SIS Confidential

18. Satyaveer Pal / 09327324011 / satyaveer.pal@saicare.com
“Sai Care” Super Plaza, Sandesh Press Road
P.O. Bodakdev, Ahmedabad - 380054 Gujarat (India)
Phone:+91.79.30110500 I Email : salesidc@saicare.com, Sales@saicare.com
Website : www.saicare.com/data-center I Toll Free No. : 1800 233 1013
BSNL-SIS Confidential