Recent Presentation made at IDC Infravision in Indonesia, discussing the emerging world of a Hybrid DC - one that has traditional DC components and a blend of cloud services. Some client scenarios and case studies and thoughts around Active-Active DC, Right-sourcing Workloads in a Next Generation DC & building a Green DC Facility

1. accelerate your ambition
Damian Hamilton
Business Lead - NGDC
Evolving your data centre into a
next-generation innovation centre

2. Dimension Data today
2013 global
revenues of
USD 5.8
billion
73% of Global Fortune 100 and
59%of Global Fortune 500
are Dimension Data clients
Client-centric,
services-focused
business
Extensive experience in
emerging
markets
Over 23,000
employees
with operations in
58 countries
across 5 regions
Over
6,000
clients across all
industry sectors

3. Wholly-owned subsidiary of the NTT
Group

4. The pressures on the data centre

5. Economically
sustainable
Improve
experience
for our customers
Lower cost Reduce risk
Increase
competitiveness
and grow
revenue
Improve
agility and
performance
Out of control
data growth
User demands/
mobility
Compliance
Managing
complexity
Virtualisation
investment not
delivering
Keeping
pace

6. The data centre needs to deliver…The data centre needs to deliver…
Securely and with more agilitySecurely and with more agility
more contentmore content to more devicesto more devices and more regions
and countries
and more regions
and countries

7. Technology
driven strategy
holistic strategy
Technology
driven strategy
holistic strategy
vs
Data
growth
Data
growth
Virtualisation
investment
not delivering
Virtualisation
investment
not delivering
Network cannot handle
virtual machines in the same
Network cannot handle
virtual machines in the same
Orphan
applications /
out of support
versions
Orphan
applications /
out of support
versions
Compatibility
issues
Compatibility
issues
Power
and cooling
issues
Power
and cooling
issues
Inability to
look at new
technologies,
e.g. cloud
Inability to
look at new
technologies,
e.g. cloud
Aging
infrastructure
in data centre
and network
Aging
infrastructure
in data centre
and network
growing
5x server
spending
growing
5x server
spending
Storage
Ability to
attract
and retain
critical skills
Ability to
attract
and retain
critical skills

8. Technology
driven strategy
holistic strategy
Technology
driven strategy
holistic strategy
vs
Data
growth
Data
growth
Virtualisation
investment
not delivering
Virtualisation
investment
not delivering
Network cannot handle
virtual machines in the same
Network cannot handle
virtual machines in the same
Orphan
applications /
out of support
versions
Orphan
applications /
out of support
versions
Compatibility
issues
Compatibility
issues
Power
and cooling
issues
Power
and cooling
issues
Inability to
look at new
technologies,
e.g. cloud
Inability to
look at new
technologies,
e.g. cloud
Aging
infrastructure
in data centre
and network
Aging
infrastructure
in data centre
and network
growing
5x server
spending
growing
5x server
spending
Storage
Ability to
attract
and retain
critical skills
Ability to
attract
and retain
critical skills
Do you see these challenges in your IT organisation?
Is IT in your business perceived as efficient today?
Does IT get the budget to address challenges to deliver
improvement?
Do you see these challenges in your IT organisation?
Is IT in your business perceived as efficient today?
Does IT get the budget to address challenges to deliver
improvement?

9. Technology
driven strategy
holistic strategy
Technology
driven strategy
holistic strategy
vs
Data
growth
Data
growth
Virtualisation
investment
not delivering
Virtualisation
investment
not delivering
Network cannot handle
virtual machines in the same
Network cannot handle
virtual machines in the same
Orphan
applications /
out of support
versions
Orphan
applications /
out of support
versions
Compatibility
issues
Compatibility
issues
Power
and cooling
issues
Power
and cooling
issues
Inability to
look at new
technologies,
e.g. cloud
Inability to
look at new
technologies,
e.g. cloud
Aging
infrastructure
in data centre
and network
Aging
infrastructure
in data centre
and network
growing
5x server
spending
growing
5x server
spending
Storage
Ability to
attract
and retain
critical skills
Ability to
attract
and retain
critical skills

10. Technology
driven strategy
holistic strategy
Technology
driven strategy
holistic strategy
vs
Data
growth
Data
growth
Virtualisation
investment
not delivering
Virtualisation
investment
not delivering
Network cannot handle
virtual machines in the same
Network cannot handle
virtual machines in the same
Orphan
applications /
out of support
versions
Orphan
applications /
out of support
versions
Compatibility
issues
Compatibility
issues
Power
and cooling
issues
Power
and cooling
issues
Inability to
look at new
technologies,
e.g. cloud
Inability to
look at new
technologies,
e.g. cloud
Aging
infrastructure
in data centre
and network
Aging
infrastructure
in data centre
and network
growing
5x server
spending
growing
5x server
spending
Storage
Ability to
attract
and retain
critical skills
Ability to
attract
and retain
critical skills

11. Pay as you consume
Departmental budget
Catalogue-based ‘app store’
On-demand
Standardised
Highly available
Abstracted
Secure
Automation and self-service
Outsource non-core
Best practice run books
Service product focus
… towards consuming
IT as a service
Driving
IT transformation
Consumption modelConsumption model
IT operations modelIT operations model
Technology modelTechnology model
Mostorganisationsarecurrentlyinthe
midstofasignificanttransformation

12. Technology
driven strategy
holistic strategy
Technology
driven strategy
holistic strategy
vs
Data
growth
Data
growth
Virtualisation
investment
not delivering
Virtualisation
investment
not delivering
Network cannot handle
virtual machines in the same
Network cannot handle
virtual machines in the same
Orphan
applications /
out of support
versions
Orphan
applications /
out of support
versions
Compatibility
issues
Compatibility
issues
Power
and cooling
issues
Power
and cooling
issues
Inability to
look at new
technologies,
e.g. cloud
Inability to
look at new
technologies,
e.g. cloud
Aging
infrastructure
in data centre
and network
Aging
infrastructure
in data centre
and network
growing
5x server
spending
growing
5x server
spending
Storage
Ability to
attract
and retain
critical skills
Ability to
attract
and retain
critical skills

13. The next-generation data centre

14. New users Big data
Security
Facility
Computing Storage Network
Operations
Virtualisation
Converged infrastructure
Cloud services
Global cloud
data centre
The next-generation data centre
Internet,
enterprise network
Workloads,
applications, storage
New devices New locationsNew applications
and workloads

15. CloudData
growth
Backup, disaster
recovery and
availability
SAP Microsoft
Facilities Virtualisation and
converged
infrastructure
Software-defined
Data centre
outsourcing
Working with our clients in their priority focus areasWorking with our clients in their priority focus areas

16. accelerate your ambition 16
Disaster Recovery & Availability – Active-Active DC

17. accelerate your ambition 17
Software-Defined – Developing a roadmap for adoption
Vendor independent view of
SDN
Ability to develop an
actionable roadmap for client
in consultative manner
Developing the right approach
and sourcing strategy for
workloads

18. Beyond the boundary
Headquarters Internet
Data Centre
Guest
Branch
Mobile
Enterprise
WAN
Workload A
Current enterprise boundary / scope / control
Optimisation
Visibility
and
control
Differentiated
service
Internet Perimeter
Security
Authentication
Security
DC Network
Virtualisation
Cloud Provider
Cloud Provider
Workload B
Workload C
Data
Centre(s)
1. So which Services to we need to
extend beyond the Boundary
2. Is there anything we should be doing
in our Enterprise WAN to get ready?

19. accelerate your ambition 19
LEED® Green Building Rating
System™ Gold rating
ISO 27001:2005 Information
Security Management System
(ISMS) Certification
ISO 9001:2008 Quality Management
System Certification by BSI
Compliance of Payment Card
Industry Data Security Standard
(PCI DSS)
Facilities - Building Efficient & Compliant DC

20. Data Centre solutionsData Centre solutions
Microsoft
Application
Workloads
Desktop
Virtualisation
Data Centre
Build
Data Centre
Consolidation
& Relocation
Virtualisation/
Converged
Infrastructure
Storage Backup and
Recovery
Virtualisation
and Cloud
SAP
Application
workloads
Core infrastructure solutions Workload infrastructure solutions Data Centre transformation
Cloud and enablement services Data centre outsourcing
Data Centre Managed Operations

21. accelerate your ambition
Storage
Solutions
Backup &
Recovery
Virtualised Infrastructure
NGDC Optimised Networks
Data Centre
Networks
Virtualised / Software .
Defined Networks
Converged
Infra
Virtualised
Compute
Data Centre Offerings
Data Centre solutions – Core Infrastructure Solutions
• Cisco UCS Servers with
• Microsoft Hyper-V + System Centre, or
• VMware vSphere + VSOM
• Professional Services – Virtualisation Strategy, Design Services
• Managed Services – Uptime for Cisco UCS (specific countries only)
• Storage Solutions
• EMC VNX • EMC Isilon
• EMC VMAX • NetApp FAS
• Backup & Recovery Solutions – DataDomain & Avamar
• Professional Services – Storage Consolidation, Backup & Recovery Strategy, Design
Services
• Managed Services – Uptime for EMC VNX and NetApp FAS
• Consulting engagements on Data Centre Network Design
• Server Networking (Nexus Unified Fabric)
• Storage Networking
• Fibre Channel (MDS)
• Fibre Channel over Ethernet

22. accelerate your ambition
Data Centre Offerings
Data Centre solutions – Workload Infrastructure Solutions
• Reference Architectures for Desktop Virtualisation: FlexPod, VSPEX, Vblock
• Managed Services - Uptime for Cisco UCS, EMC VNX, NetApp FAS
• Professional Services - Workload Migration Services
• Certified Reference Architectures for Microsoft workloads (e.g. SharePoint, Exchange,
Lync) : FlexPod, VSPEX, Vblock
• Managed Services - Uptime for Cisco UCS, EMC VNX, NetApp FAS
• Professional Services - Workload Migration Services
• Certified reference architectures for Contact Centre workloads: FlexPod, VSPEX, Vblock
• Managed Services - Uptime for Cisco UCS, EMC VNX, NetApp FAS
• Professional Services - Workload Migration Services
Microsoft Application
Workloads
Desktop
Virtualisation
`
Contact Centre
Workloads

23. accelerate your ambition
Data Centre Offerings
Data Centre solutions – Data Centre Transformation
• Data Centre Outsourcing through our ITaaS Portfolio
• Private Cloud, Private Hosted Cloud Managed Hosting (CaaS)
• Cloud Private Network Connection, Tiered Storage, Cloud Backup
• Cloud Migration Services
• Professional Services
• Data Centre Strategy, Data Centre Development Model (DCDM)
• ‘Cloud Build’, DC Build (Active technologies) – Server, Storage and Network
• Deployment Services, Workload Migration Services
• PS - Data Centre Development Model
• Consultancy Services for
• Infrastructure and Application Discovery
• Infrastructure Migration Approach
• App Migration Approach Planning
• Co-Location through NTT Comms (SG, HK) & BSNL (India only)
• Data Centre Plan, Design & Supervision
• Construction & Implementation Project
Data Centre
Facilities
Data Centre
Consolidation
& Relocation
Virtualisation & Cloud
Security
Facility
Computin
g Storage Network
Operations
Virtualisation
Converged infrastructure
Cloud services
Global
cloud
data centre
Internet,
enterprise network
Workloads,
applications,
storage

24. the starting point
Determine the Data Centre focus area for IT
Understand your baseline and Gaps
Create a Business Case to support your plan
Develop a roadmap and remediation plan