CTRL's document highlights its managed cloud services, emphasizing 99.995% uptime, reduced total cost of ownership, and a comprehensive roadmap for IT infrastructure, tailored for various industries including financial services and government. It outlines innovative delivery models, certifications, and various solutions such as disaster recovery and private cloud offerings, also mentioning partnerships with leading telecom providers. The document showcases case studies and infrastructure capabilities across multiple cities in India, reinforcing CTRLS's commitment to secure, efficient IT solutions.

3. 99.995%
Zero Capex
uptime
Upto 30%
CoE model reduction in
TCO

4. Products & Services Roadmap
2011
2010
Managed Cloud
2009 Services
Services
Disaster
Recovery Launch of
2008 Services New Data
Managed Centers
Hosting
Services
RIM Services
2007
Colocation
Services

5. Vertical Customers
Financial Services India’s Largest Bank, AON, IOB, Axis, AP Mahesh
Bank, ALJ Capital
IT/ITES Genpact, 7Hills, F-Secure, Leads Simplified, Global
Outlook, Sonata Software
Telecom Etisalat (UAE), Tikona, Pacific Internet
Services Gati, GE Shipping, Apollo, Globarena, Sahara
Group, Spicejet
Government NTPC, AP Govt, MERC, MKCL, AP Warehousing
Manufacturing Kirby, Andhra Paper, KARP, Bharthi Cement, VST
Media Vaartha, Daily thanthi, TV 5
Some of the largest companies trust us for their IT Infrastructure …..

6. CTRLS Innovates Through Processes, Offerings and Delivery
Models
WE INNOVATE
CONTINUOUSLY

7. DR Infra DR Solutions Web Based
NTPC Bharti Cements EBS – Payment Gateway
SBI Nagarjuna Fertilisers Tinathandi – News
Indian overseas bank Deepak Nitrates Apollo Health Hiway
Bajaj Allianz Abraaj Capital Spice Jet
Total Outsourcing Private Cloud
Alghanium Industries Loyalty Rewardz
MERC Eyantra
IGRS Globarena
Storage on Demand Backup Services
Spandana Spoorthy Denosource
Global Outlook Bhatia Glass
Talisma SIMS Recycling

8. TIA Tier 4 certification
ISO 20000
CtrlS
Certifications
ISO 27001
BS 25999

9. We continuously innovate by measuring and
improving our processes, models and offerings
Value Creation Model Delivery Models
• We Simplify IT • Centers of Excellence
• We take CapEx Out • Distributed NOCs by
• We Reduce OpEx 01st May 11
• We Measure Value
Delivered
Offerings
Processes
• Managed Services
• ITIL • Cloud Services
• ISO 20000 • DR Solutions
• ISO 27000 • Customized Solutions
• BS 25999
• Lean Six Sigma

10. Lean
ITIL Six
Sigma
ITIL – this remains our backbone in offering services. ITIL is the
leader in IT guidelines and best practice publications; it has been
tested in real world environments for over a decade and is proven.
Lean Six Sigma is a model of eliminating waste in processes as
well as data driven data analysis ensuring better service to the end
user
Escalation driven matrix to help you get timely delivery of services
Account Managers as a single point of contact

11. CTRLS Delivery Models

12. Our COEs delivery service
Microsoft  Expertise in installing and configuring Microsoft stack
CoE operating systems and applications
 Patch Management
 OS Administration
 Virus and Spam Management
Unix CoE  Linux, Solaris, HP-UX, AIX
 OS Administration
 Patch Management
Virtualizatio  VMWare, Microsoft Hyper-V, Cytrix Platforms
n CoE  Sizing, Migration, Provisioning, Monitoring,
Management
Database  Oracle, DB2, Microsoft SQLServer, MySQL
CoE  Database Administration
 Database Clusters/ High Availability
 Replication
 Backups

13. Our COEs delivery service
Network &  Network Administration
Security  Vulnerability Assessments, Detection & Mitigation
CoE  Data Security
 Theft Protection
 Bio-Metric Security
 Forensic Analysis
 Manage Firewall, IDS/IPS
Implementat  Program & Account Management
ion CoE  Provisioning of Simple to Complex Architectures &
Solutions
 Transition to Operations
Advanced  Services R&D
Technologie  Evaluate, Assess New Technology Solutions –
s CoE Proof of Concept Models
 Testing

14. On Demand Services

15. IT Infrastructure
Customer Business
ERP Applications, SAP, Ebiz, CBS
Disaster Recovery
Databases Microsoft
High Availble
Private Cloud
LINUX
Bandwidth Solaris
Load Balancing
Oracle HPUX
AIX Hardware
Firwalll
Intel
MS-SQL AMD
SUN
High Avilability HP
On Hardware IBM
MySQL
Backup
Messaging Storage
Services
DC Infrastructure

16. DC Infrastructure
Hyderabad
- Country’s First Tier IV
- Inhouse development team
Mumbai
-Country’s Largest with 7000 rack space capacity
-At the height of 22 Mtrs ASL
Delhi
-Under Build
Aim to build 20,000 Rack capacity across the country

17. International Standards
1. 1993: Uptime Institute Inc. inaugurated consulting services for
maximizing data center uptime. (Tier Classifications)
2. 1999: IEEE 1100; Recommended Practice for Powering and
Grounding Electronic Equipment
3. 2003: IEEE 1490; PMI Standard: A Guide to PMBOK
4. Before 2005, there was no standard for the Data Centers.
5. April, 2005: TIA-942; Telecommunications Infrastructure Standard
for Data Centers - Telecommunications Industry Association (TIA)
6. 2005: ISO 20000; IT Service Management Standards
7. 2006: ASHRAE (American Society of Heating, Refrigerating and Air-
Conditioning Engineering, Inc. (ASHRAE TC 9.9, 2006)
8. 2007: BS 25999; Business Continuity Management
9. 2007: IEEE 493; Recommended Practice for Design of Reliable
Industrial and Commercial Power System

18. 99.95% Uptime Tier III Vs 99.995% Uptime Tier IV
Potential Downtime of 4 Hours 22 Potential downtime of only 22
Mins/year minutes/Year
Representative Site Failure 0.5 Representative Site Failure 0.2

19. Hyderabad Facility

20. Hi-tech City facility, Hyderabad

21. CtrlS Mumbai Facility
The State-of-the-art infrastructure

22. Discovery of Assets and Mapping to
applications
Mapping to Business Process and
Tiering with Business Impact
Creating Dependent Application Clusters
Migration Planning with Standby
Resources and Fall Back options
Migration Risk Mitigation and Rollout as
per time lines

23. Network Infrastructure
Network Infrastructure

24. Choice of Telecom
Providers
• Airtel
• Reliance
• Tata Tele
• Tata
Communications
• BSNL
• NIXI
• RailTel
• Tulip
• Power Grid
Class ‘A’ ISP
IP Pools : 202.65.128.0 /19
ASP No : 18229
Bandwidth : 5Gbps to 25Gbps
Dual Active path for network eliminating any possibility of downtime
Sate of Art IDS/ IPS with DDoS protection

25. Product
DEDICATED SERVERS

26. Dedicated Server Configurations
Smart Host Classic Host Enterprise Host
Suitable for Suitable for large
Suitable for complex,
Development database workloads and
high computing and
environments and small high performance
database driven
databases, low to applications
applications
medium traffic sites
1. 1X Quad Core Intel
1. 2X Quad Core Intel
1. 1X Dual Core Intel Xeon Processor
Xeon Processor
Xeon Processor 2. 6 GB Ram DDR3
2. 12 GB Ram DDR3
2. 2 GB Ram DDR2 1033 with RECC
1033 with RECC
1033 3. 2 x 250 GB SATA
3. 2 x 146 GB SAS 15K
3. 2 x 160 GB SATA 7.2K RPM, Hot
RPM, Hot Pluggable
7.2K RPM Pluggable
4. 500 GB Data
4. 100 GB Data 4. 200 GB Data
Transfer/Month
Transfer/Month Transfer/Month
5. 2 IP Addresses
5. 1 IP Address 5. 2 IP Addresses

27. Dell HP IBM
Stack Stack Stack
Dell R200 HP DL 320 IBM X 3550
IBM X 3650
Dell R710 HP DL 380
Dell R900 HP DL 580 IBM X 3850

28. Brick Servers - Scalability
Internet
Firewall Layer
Load Balancer Layer
Applicaton
and
Database
Server
Layer
Backup and
Storage Layer

29. Sl No Item Qty
01 Servers 140 Nos
02 Switches 20 Nos
03 Firewalls 50 Nos
05 Storage 30 TB
06 Backup 500 Tapes/ 02 Tape Drives
07 Vmware VSPP
08 Microsoft Stack SPLA
09 Oracle Service Provider Licence
10 Internet Bandwidth 3 Gbps

30. CTRLS INFORMATION ASSURANCE
(SECURITY SERVICES)

31. INFORMATION ASSURANCE
Security Content Automation Protocol (SCAP)

34. CTRLS MYCLOUD
(VIRUTAL SERVICES)

35. B2B Client Retention Prog
Private Cloud
CASE STUDY : Loylty Rewardz
Reducing 30% Cost per
transaction

36. Data Storage Services
CTRLS DATA BANK
(STORAGE SERVICES)

37. Storage on Demand
3 TB Delivered in 2 Days
Requirements for 2 months
CASE STUDY : Global Outlook
File
Storage Solaris Windows LINUX AIX
HP-UX
Network
Optional
TapeSAN or
Direct Attached
Library
Tape Library
Data Center

38. Secure Your Mission Critical Data
CTRLS DATA ASSURANCE
(ONLINE BACKUP)

39. CASE STUDY : Spandana Sphoorty Onsite and Offsite Backup
Backup Setup DR Ready
Storage for back up 34TB
Data Center
Online
Backup
Central
Management
Backup Console DR at CtrlS
clients

40. Critical Business Communications
CTRLS COMMUNICATION
(MAILING SERVICES)

41. Managed Messaging
Monitoring On demand
• 24x7 monitoring
• Startup and shutdown
• Availability monitoring
• Backup and restore
• Performance monitoring
• New account creation
• Security monitoring
• User administration
• Mail archival
Supported Technologies
• Virus and Spam control
• Windows • Microsoft Exchange • Additional Storage
• Linux • Zimbra
• Lotus Notes
• Mithi Mail
• Qmail
• Groupwise

42. Business Continuity Solution Spectrum
Savings of over 40%
with DR on Demand

43. •Network Convergence
Telco/Internet
•Availability
Firewall Firewall •Primary Site Restoration
Application
Application
Servers
Servers
Log Shipping
DB Servers DB Servers
SAN SAN
Primary site DR site

44. MPLS/Int MPLS/Int
Connectivity
Firewall
Security
Load Balancer
Application Servers
Passive Instance
DB Servers
Data Replication
Storage & Backup
Data Store
Storage
Primary Setup DR Setup

45. Developed to facilitate DR on Demand
Defines all areas of DR Strategy( for most of the popular
applications) including
•DR Architecture
• Initial Set up
• Replication of data
• DR Site Activation
• Primary site restoration
Using this Frame work, Private Cloud of CtrlS , N/W Infra
and in house DR specialists will make the DR Site up and
running in a matter of hours.

47. Internet
Internet
Firewall
Load Balancer
Application Servers
DB Servers
Storage Backup Server
Primary Setup DR Setup

48. Internet Internet
Firewall
Load Balancer
Application Servers
DB App App LB FW
OS OS OS OS OS
Private Cloud
DB Servers
Storage Backup Server Storage Storage
Primary Setup

49. Internet
Internet
Firewall
Load Balancer
Application Servers FW LB App App DB
OS OS OS OS OS
Cloud
DB Servers
RPO
30 min
Storage Backup Server RTO
Storage
Primary Setup 1 hrs

50. Internet
Internet
Firewall
Load Balancer
Application Servers
DB Servers
Storage Backup Server
Storage Backup Server
Primary Setup DR Setup

51. Internet
Firewall
Internet
Load Balancer
Application Servers
FW DB
OS OS
DB Servers Private Cloud
Storage Backup Server
Storage
Primary Setup

52. Internet
Firewall Internet
Load Balancer
FW LB App App DB
Application Servers
OS OS OS OS OS
Private Cloud
DB Servers
RPO
Storage Backup Server Storage RTO
2 hrs
Primary Setup 4 hrs

53. RPO RTO
72 hrs 720 hrs

54. Internet
Internet
Firewall
Load Balancer
Application Servers
DB Servers
Offline Shipments
Storage Backup Server Storage
Primary Setup DR Setup

55. Internet
Firewall Internet
Load Balancer
Application Servers
BKP
DB Servers
OS
Online Backup App
Private Cloud
Storage Backup Server Storage
Primary Setup

56. Internet
Internet
Firewall
Load Balancer
Application Servers FW LB App App DB
OS OS OS OS OS
Cloud
DB Servers
RPO
48 Hrs
Storage Backup Server RTO
Storage
Primary Setup 72 hrs

57. Power Virtualization
• Introduced in 1999
• 100,000s of partitions
• 65% of Power servers
57

58. Mobility on Power Systems
Live Partition Mobility
PowerVM Live Partition Mobility
• Move an entire Logical Partition from one system to another while
it is running with almost no impact to end users
Movement of the
OS and
applications to a
• Moves the entire LPAR including the operating system
different server
with no loss of • Requires POWER6, PowerVM Enterprise Edition, and all I/O must
service
be through the Virtual I/O Server
• Works with partitions running AIX V5.3, AIX 6 and Linux
Virtualized SAN and Network Infrastructure
Live Application Mobility
AIX # 1 AIX # 2
AIX Live Application Mobility
Workload
• Move a Workload Partition from one AIX system to another AIX
Partition
Workload
Partition eMail Workload
Partition
system while running with almost no impact to end users
Application
• Moves only the WPAR, the AIX operating system is not moved
Server QA
Workload
Workload
• Requires AIX 6, Workload Partitions Manager, and all WPAR
Partition
Partition Billing
Web
Workload
Partitions
filesystems must be NFS
• Works on POWER4™, POWER5™, and POWER6
Manager
NFS and virtualized network infrastructure

59. HP Virtual Server Environment
HP Virtual Server Environment
Intelligent control: including Insight Dynamics – VSE functionality
HP Systems Insight Manager
HP Capacity HP Virtualization HP Global
Advisor Manager Workload Manager
HP-UX Workload Manager
Integrated
by design
Virtual servers
Partitioning Availability Utility pricing
• nPars • HP Serviceguard • HP Instant Capacity
• vPars • HP Serviceguard • HP Temporary
• HP Integrity Storage Mgmt Suite Instant Capacity
Virtual Machines • HP Metrocluster • HP Global
• HP Secure Resource • HP Continentalclusters Instant Capacity
Partitions • HP Pay Per Use
• SGeRAC/SGeSAP
Virtual fabric: HP Virtual Connect
HP Online VM Migration with Integrity VM 4.1 or above

60. Oracle VM Manager
Advanced Functionality Included
Live Migration HA / Auto-restart
VM VM VM VM VM
X
VM VM VM
Cluster Browser Cluster
SSL Migration HA Auto Restart
m Clustered Manager m X
Oracle VM Servers Oracle VM Servers
NFS, SAN, iSCSI NFS, SAN, iSCSI
XE, SE, EE, or RAC
Database
Planned Events:
•E.g. maintenance or upgrades Pool Masters assure Unplanned Events
•Secure Live Migration Secure Migration or •E.g. Server or VM failure
•Zero interruption HA restarts complete •HA Auto-restart in pool
in the event of a •No manual intervention
Manager outage

61. MyCloud TM

62. Current Scenario
Growing Gap
What the
business needs
vs.
What IT department
can deliver

63. Cloud Delivery Rises to the Challenge
• Business feels • Business and IT craft
constrained by IT, not value together, shared
enabled focus and goals and new
• TCO and ROI metrics business models
always in doubt, Value • Shift from Cost Center to
questioned by business business transformation
focus for IT
Traditional IT Cloud-focused
Delivery IT Delivery

64. Developing a Cloud
A Dynamic Infrastructure can also provide a great foundation to
construct a more efficient platform
for delivering cloud based services Cloud
Service
Advanced Management
Virtual
Resource Pools
Physical
Consolidation
 Always available
 Elastic scaling
 Discover, monitor,  Pay for use
meter, secure and  Automated
automate deployment of provisioning
 Decouple complexity virtualized resources
from scale  Simplified user
 Assure SLA interface
 Share resources achievement
 Improve
optimally
utilization  Optimize service
 Automate workload placement
 Reduce costs
management
 Lower power  Integrated virtualization
 Simplify HA & DR management with IT
usage
processes

65. Load Characteristics
Peak
Average

66. CtrlS On-demand Private Cloud offers the best of both Public and Private Clouds".

67. BETA PHASE I PHASE II
 Self Service Portal  IaaS, PaaS, SaaS Service  My Cloud
CAPABILITIES
 Auto Provisioning in Minutes Portal
 Templates – Popular Stacks  Auto Scaling & Load
 Basic Metering & Dashboard Balancing
 Test & Dev Automation  More Templates
 Automatic Fail Over  Monitoring & Billing
 Virtual Private Cloud
 IaaS on Demand  Low Cost IaaS
 SLA Compliance
 Test/Dev Automation  SaaS
 DR  App Assurance Services  CRM, ERP, Mail,
SERVICES
 Hosted  Auto Scaling ecommerce Collaboration
 Industry specific Solutions
Exchange/SharePoint  Load Balance Services
 PaaS
 Hosted Pvt Cloud (VLAN)  Monitoring Services
 Microsoft
 Relational Database  Payment Gateway  HP/Mercury
Services  Cloud Storage  Sun/ Java
 SIs and ISVs  High Volume Web  Mid Size Businesses for
 Mid Size Enterprises Businesses SaaS
TARGET
 Large Enterprises  Enterprises Optimizing  Industry segments based on
Costs SaaS offerings (e.g.Auto,
Textile, Pharma)
 ISVs and Corporates for
S/W Development

68. Product
WAY AHEAD

69. CtrlS Delhi Facility CtrlS Delhi Facility

70. SECURITY OPERATION CENTER

71. DATA EXCHANGE

72. We understand it is a big task to
secure & manage your IT
infrastructure. Whether you are
taking a colocation space or
Services you need to know that
your data is safe. Rest assured,
you have a strong & secured
foundation.

73. For any further details/queries :
Please drop in an email to
solutions@ctrls.in